Marvin Clayton
Marvin Clayton at Audi Dallas

Marvin Clayton | Page 13

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.9
181 Reviews
4.9

181 Reviews

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181 Reviews of Marvin Clayton

December 12, 2020

Dealership Rating
Employee Rating

Jararmy was a great salesperson. She went out of her to make sure my purchase of the Audi Q5 went through effortlessly. No haggling on the price. She even went as far as taking an accessory I purchased fro More

by Joe1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hornsby, Chase Wright, Jaramy LaLonde , Simon EL Maniani

Dec 14, 2020

Audi Dallas responded

Joe1922, thank you for sharing praise regarding working with Jaramy on your new Q5 purchase. We appreciate your feedback and pleased to hear that your experience was excellent. Congrats on the new car. Let us know when we may serve you additionally. Thanks again!

December 09, 2020

Dealership Rating
Employee Rating

I truly appreciate Marvin Clayton taking the time to answer my queations. Mr Clayton customer service was amazing. He was very respectful and kind. Thank you. More

by Yanet Chavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2020

Audi Dallas responded

Yanet, thank you for noting your experience working with Marvin in service. We're pleased to hear you had all your questions answered and had a positive experience overall. See you next time. Thanks again!

November 16, 2020

Dealership Rating
Employee Rating

Great overall customer service and experience. Car issue was fixed at a reasonable time and all questions & concerns were answered, also the dealership is comfortable & a clean environment. More

by Donnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Audi Dallas responded

Donnie, thank you for noting expedient service with Marvin! We appreciate your praise and look forward to serving you again next time! Best wishes.

November 10, 2020

Dealership Rating
Employee Rating

Very nice staff and pleasant experience!! Very nice waiting room with plenty of snacks and beverages and internet WiFi is available with convenient plugs. Clean facilities More

by Kballard02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Audi Dallas responded

Kballard02, thanks for your 5-star praise regarding your service experience! We're pleased to hear you enjoyed the facility and the amenities. We appreciate your feedback. See you next time! Thanks again.

November 07, 2020

Dealership Rating
Employee Rating

Stephen Rosenkrantz is the nicest guy, very genuine and so easy to work with! We will definitely recommend him to friends and family for future purchases! More

by abbyhunt_83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Rosenkrantz , Jordan Windham

Nov 08, 2020

Audi Dallas responded

Abbyhunt_83, thanks for your 5-star praise regarding working with Stephen! We appreciate your feedback and pleased to see you had an excellent experience. See you next time! Thanks again.

October 26, 2020

Dealership Rating
Employee Rating

Marvin is always professional & provides the uttermost service. He cares about the customer needs and makes sure we are 100% Satisfied!! Great Job!! Promotion NEEDED!! More

by OC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Audi Dallas responded

OC, thank you for your 5-star endorsement and mention of working with Marvin in service. We appreciate your positive feedback. See you next time. Thanks again!

October 01, 2020

Dealership Rating
Employee Rating

Audi Dallas once again makes the “small things” easy. I dropped off my car for a minor “fix” and they had it back to good as new within a few hours! More

by logangilliland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Audi Dallas responded

logangilliland, thanks for sharing 5-star praise and noting that we make the small things easy. We appreciate your feedback and tag of Marvin. See you next time. Thanks again!

September 26, 2020

Dealership Rating
Employee Rating

I had Lexus cars for 15 yrs. Your customer service is no where near Lexus.seems staff just don’t know how to provide quality More

by sr79ai83
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Person who I paid I would rate her 1 star

Sep 26, 2020

Audi Dallas responded

sr79ai83, we apologize that your experience was less than pleasant and we'd like to learn a bit more regarding the shortcomings of your time with us so we can work to better serve you and all customers moving forward. You may contact our management with additional details at social@AudiDallas.com. We appreciate your business, your feedback and look forward to providing you improved experiences in the future. Best wishes.

September 11, 2020

Dealership Rating
Employee Rating

Overall, I am very happy with the service I continue to receive at this dealership. I am especially pleased with quality and care of service I received from my service advisor Marvin. He is absolutely the More

by ciao47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 12, 2020

Audi Dallas responded

ciao47, thanks for noting your experiences with Marvin in service. We appreciate your endorsement and we look forward to the next opportunity to provide assistance. Thanks again! Best wishes.

September 09, 2020

Dealership Rating
Employee Rating

They were courteous, thorough and professional. I especially liked the video of the work performed. It gives me confidence and transparency to the work being performed on my car. More

by Bajan06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2020

Audi Dallas responded

Bajan06, thank you for sharing praise and noting your experience with Marvin. We greatly appreciate your 5-star endorsement and look forward to serving you additionally next time. Thanks again! Best wishes.

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