Marvin Clayton | Page 15

35,000 service Marvin was great! He took care of us with patience even though they were very busy. The shop may have been overbooked that the mechanics were not give Marvin was great! He took care of us with patience even though they were very busy. The shop may have been overbooked that the mechanics were not given enough time to do quality job or not enough man power? After they worked on our Q5, there were drips all over the engine cover and much more on the skid plate. Very disappointed. More

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Wonderful experience. Excellent experience. Arrived early, eventually met at my car. Marvin was free so, he seen me right away. There were no rentals available that morning Excellent experience. Arrived early, eventually met at my car. Marvin was free so, he seen me right away. There were no rentals available that morning, so they shuttled me to work. Marvin contact me close to the end of my day to see if I need a ride back to the dealership and there was a rental for me. But, I had already made arrangements to be picked up. The morning of picking up my car, Marvin called while we were on the way. He said he would have the car brought out and paperwork ready. All, I had to do was go to the cashier's window, show the paperwork to the Service deck and retrieved my car. No added stress on my part. More

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Excellent service and use of technology Marvin did a fantastic job of informing me of updates on my vehicle while at the same time indicating to me an honest approach going forward. I had br Marvin did a fantastic job of informing me of updates on my vehicle while at the same time indicating to me an honest approach going forward. I had brakes that had a little life in them and instead of recommending replacement immediately, he suggested waiting until the brake light comes on and deal with all 4 tires at the same time. He is profession, courteous, prompt and does not cry over spilled milk. Highly recommended. More

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