181 Reviews
Write a Review181 Reviews of Marvin Clayton
April 03, 2020
When I visited their service department I found him to be very helpful they were prompt and they got my car out as soon as they said they would have no delays in the in the work was perfect so I rated a 10 o very helpful they were prompt and they got my car out as soon as they said they would have no delays in the in the work was perfect so I rated a 10 out of 10 More
March 11, 2020
Marvin Clayton went above and beyond explaining why the tire rotation would be a better move due to lots of miss information from another Audi Dealer (Shreveport). I was happy with the in-depth discussion tire rotation would be a better move due to lots of miss information from another Audi Dealer (Shreveport). I was happy with the in-depth discussion and will schedule future services with Audi Dallas. However, it did take longer to get service completed than what was projected, but still I was very happy overall. Thank you. More
February 29, 2020
Long way to meet your service advisor also they need more help moving cars their volume is very high. However the teams are so nice and accommodating which is a plus help moving cars their volume is very high. However the teams are so nice and accommodating which is a plus More
February 24, 2020
Just wanted to write and thank everyone at Audi of Dallas for their superb customer service. My Service Advisor Marvin always provides me excellent service and meets or exceeds any timeline he sets. The new for their superb customer service. My Service Advisor Marvin always provides me excellent service and meets or exceeds any timeline he sets. The new facility is looking great and everyone is a pleasure to deal with. More
February 04, 2020
Everyone has great customer service and location remodel is nice, modern, nice amenities and huge waiting area for customers. I will always a customer of Audi Dallas is nice, modern, nice amenities and huge waiting area for customers. I will always a customer of Audi Dallas More
Other Employees Tagged: Erik Muniz
October 28, 2019
Tire Rotation & Balance I was in on 10/26/19 for a tire rotation and balance. My advisor is Marvin. I always have a pleasant experience with Marvin. It appeared that he wa I was in on 10/26/19 for a tire rotation and balance. My advisor is Marvin. I always have a pleasant experience with Marvin. It appeared that he was the only one working that day. Not only were his regular customers there it appeared that new customers were being referred to him as well. I think there needs to be more help. I saw other advisors around that did not appear as busy. I just don't think it's fair to have Marvin running around and others not so much. I can say that although it was crazy busy Marvin handled every customer with ease. I am usually not a person to complain much but my service took a really long time. I was there for 3 hours. Again, this may have been because it was a Saturday and Saturdays are generally busy but that was unacceptable. Again, maybe there should have been more staff. More
August 21, 2019
Excellent Customer Service This Audi dealership is extremely professional and has very knowledgeable customer service! I highly recommended this dealership! They also are quick This Audi dealership is extremely professional and has very knowledgeable customer service! I highly recommended this dealership! They also are quick and reliable every time! More

