181 Reviews
Write a Review181 Reviews of Marvin Clayton
November 26, 2018
Great customer service! Marvin did an excellent job! I needed new tires before work. My issue was fixed promptly and professionally. I appreciate the effort made to get me in Marvin did an excellent job! I needed new tires before work. My issue was fixed promptly and professionally. I appreciate the effort made to get me in & out in time to make it to work More
October 30, 2018
Great people Marvin is a busy man but he was great and proficient in assisting me with getting my service completed in a timely manner. Thank you Marvin is a busy man but he was great and proficient in assisting me with getting my service completed in a timely manner. Thank you More
September 09, 2018
Excellent client service! Audi Dallas service center is simply the best. I will change my 10 year old Audi in the next 6 months. Although the offer in the market is diverse pla Audi Dallas service center is simply the best. I will change my 10 year old Audi in the next 6 months. Although the offer in the market is diverse plan to stay with an Audi. The main reason is their Service Center in Dallas. They build brand loyalty with their excellent service. My service advisor goes above and beyond taking care of my car. Thank you! More
August 29, 2018
2018 Inspection for my Audi A4 2017 Excellent, prompt, professional + friendly service. My Audi service rep, Marvin Clayton, went out of his way to help make my Audi inspection as quick, Excellent, prompt, professional + friendly service. My Audi service rep, Marvin Clayton, went out of his way to help make my Audi inspection as quick, efficient + user-friendly as possible (*even cleaned the back trunk of my car!). Fantastic experience = thanks! More
January 20, 2018
Exceptional Customer Service I had a flat tire that needed to be replaced. I arrived and spoke with Marvin Clayton who, as always, made this a painless experience. He arranged for I had a flat tire that needed to be replaced. I arrived and spoke with Marvin Clayton who, as always, made this a painless experience. He arranged for a replacement tire and I had my car back good as new in less than 2 hours. More
November 17, 2017
Great service by Marvin Marvin was very helpful and quick to get me a rental car and get out in a timely matter. After the problem was identified Marvin was quick to contact Marvin was very helpful and quick to get me a rental car and get out in a timely matter. After the problem was identified Marvin was quick to contact and help me pay and get back on the road without wasting any time. More
November 02, 2017
Smooth Service Ever since the dealership began using the digital communications portal, I have found it convenient to text my service maestro (Marvin) and schedule a Ever since the dealership began using the digital communications portal, I have found it convenient to text my service maestro (Marvin) and schedule a service. As usual, Marvin responded in minutes, found a slot and got me in. Marvin is an all-star and is hands down the best brand representative I have encountered. I waited for my car while it was being serviced and was out within an hour. While I didn't have my receipt in hand when I left, it was emailed to me before I got back home. A+ More
October 15, 2017
Few Concerns Staff could be more friendly in ALl departments, Marvin was great as always and very attentive. Complimentary car wash was the worse, car was dirty! Staff could be more friendly in ALl departments, Marvin was great as always and very attentive. Complimentary car wash was the worse, car was dirty! Guess that’s why is free 😏... I did notice a few new stratches after getting my car back, not a good sign! I will do a thorough walk around before leaving site in future! More
September 27, 2017
Recall experience Positive experience. They called to let me know of recall. Had to wait longer than expected when dropping off car but once they realized the length of Positive experience. They called to let me know of recall. Had to wait longer than expected when dropping off car but once they realized the length of time, the got a different service professional to start process. They kept me informed of process and costs. They took the time to fix other issue I mentioned when dropping off vehicle for recall part. Excellent service More
September 19, 2017
Audi Service The service department at Audi is exceptional. I highly recommend Audi Dallas for your service needs. Marvin Clayton is always very professional and c The service department at Audi is exceptional. I highly recommend Audi Dallas for your service needs. Marvin Clayton is always very professional and courteous. Chloe More

