Marvin Guerrier
Marvin Guerrier at Naples Acura

Marvin Guerrier | Page 12

Acura Brand Specialist

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

Contact Me
5.0
211 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

Creole Creole

English English

5.0

211 Reviews

Write a Review

211 Reviews of Marvin Guerrier

October 01, 2021

Dealership Rating
Employee Rating

We bought two vehicles from Marvin and could not be more pleased with his level of professioanism and customer service. He is knowledgeable and very accommodating….even delivered our vehicles to our home p More

by bdhughes1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 27, 2021

Dealership Rating
Employee Rating

Marvin is a very pleasant person to work with.he went above and beyond for my need More

by Dee
Recommend Dealer
Yes
Sep 28, 2021

Naples Acura responded

Dee: That is great to hear! Thanks so much for sharing your feedback with us. Best Regards, Naples Acura "Delivering the Car and the Experience!"

September 26, 2021

Dealership Rating
Employee Rating

Naples Acura made the car buying experience very easy. They respected our time, were well-prepared and presented us with a variety of options even in this difficult market. The dealership offices were pic More

by Bmpellett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Scott Foster

Sep 28, 2021

Naples Acura responded

Thank you for taking a moment to share your thoughts with us. We appreciate you allowing us to earn your business, and we're so pleased the team made it an exceptional experience for you. Enjoy your new car! Best Regards, Naples Acura "Delivering the Car and the Experience!"

September 24, 2021

Dealership Rating
Employee Rating

Marvin Sold me a 2021 RDX with a bad odor. He said he’d have it fixed up while I signed the papers. After I signed the papers, I opened the car door and the odor was still there. He immediately took it to More

by Phyllis Landes
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ross Levy , Joe Eisenberg, David Faulkner, Scott Foster, Scott In Finance

Sep 28, 2021

Naples Acura responded

Phyllis: After speaking with our General Manager and sales managers, it sounds as you left our dealership pleased with your purchase after returning on the 24th. We stand fully behind our products and the inspections/preparations they undergo before being listed for sale. As our standing as the 2021 Dealer of the Year for Acura in the U.S. would tell you, we are not dishonest, nor do we tolerate anything less than full satisfaction from every single customer. If we have earned your satisfaction after the sale, we respectfully request that you do as stated and remove or revise your feedback. If we have not, please contact us as soon as possible to we can address any and all issues that may still be outstanding. Thank you again for your business. Best Regards, Naples Acura "Delivering the Car and the Experience!"

Sep 24, 2021

Phyllis Landes responded

Also Scott said he got me financing at 1.8 but papers to sign said 2.04.. “for some fee they add, he wasn’t sure..”

Oct 06, 2021

Phyllis Landes responded

I have responded, brought the car back looked for a replacement all to no avail. The odor persisted, gags me. I’ve told you I want to return this car and you will charge enormous fee to take it back. This tells me you know it’s a lemon and do not have faith in selling it. I feel you took advantage of me, hood winked about signing while the odor was “taken care of” and when I returned you told me to give it some time since you ionized the air “for me” and it might take some time to neutralize the odor. You knew I was flying to PA that day and the car would sit for 10 days. When I returned it still smells. I contacted Joe, who gave me David F who showed me other cars. None suitable. I’ll meet with the GM. See what can be done. Still very DISsatisfied.

September 11, 2021

Dealership Rating
Employee Rating

From the moment my wife and I walked in the door we felt at home. Marvin was wonderful to work with. Marvin was helpful and engaged throughout the process. A true salesman. He has the ability to listen to More

by John
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2021

Naples Acura responded

John: Thanks so much for the tremendous feedback regarding your purchase and dealing with Marvin. We're so happy he was able to provide you the full experience. The fact that you felt like our dealership was homie, makes us extremely proud. Enjoy your new car. Now we'll go to work earning your loyalty. Best Regards, Naples Acura "Delivering the Car and the Experience!"

September 11, 2021

Dealership Rating
Employee Rating

This guy a gem ,very out going very helpful through the whole process.next car going to the same place an person .Thanks Marvin G More

by micaeljimenez75gaupo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Gonzalez JR , Scott Foster

Sep 17, 2021

Naples Acura responded

We certainly appreciate your 5-star review! Thank you for calling out the efforts of Marvin and the team during your visit. Enjoy your new car, and please come see us again soon. Best Regards, Naples Acura "Delivering the Car and the Experience!"

September 11, 2021

Dealership Rating
Employee Rating

Knew his inventory and product, very professional yet not too serious. Overall I had a great experience with this salesperson and the dealer itself! Recommend both for sure More

by Klsalgado2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Eisenberg, Scott Foster

Sep 17, 2021

Naples Acura responded

Thank you so much for the tremendous feedback! We certainly appreciate you allowing us to earn your business. Enjoy you new car and we'll look forward to earning your loyalty for many years to come. Best Regards, Naples Acura "Delivering the Car and the Experience!"

August 27, 2021

Dealership Rating
Employee Rating

Sales associate Marvin Guerrier was exceptional, he made Sales associate Marvin Guerrier was exceptional, he made my experience at Naples Acura a pleasurable one. He was courteous and followed up with my re More

by ovelez4512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Naples Acura responded

Thanks so much for the tremendous feedback. We really appreciate you allowing us to earn your business and trust. It's great to hear that Marvin offered you such exceptional service. Enjoy your new car, and please come see us again soon. Best Regards, Naples Acura "Delivering the Car and the Experience!"

August 25, 2021

Dealership Rating
Employee Rating

Marvin did it again. Thanks for working so hard for our deals. We love the ease of the process and how Marvin kept us informed. We now have two Acura’s in the garage. thanks to Marvin. Thank all who h More

by D.Whit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marianne Sullivan

Sep 03, 2021

Naples Acura responded

We appreciate you taking a moment to share your feedback with us here at Naples Acura. It's wonderful to hear what a great experience you had with the team, and we're so pleased you chose to call out their efforts. Thanks for the loyalty. We look forward to earning your business for many more years to come. Best Regards, Naples Acura "Delivering the Car and the Experience!"

July 29, 2021

Dealership Rating
Employee Rating

I've bought a lot of cars throughout my life and Omar gave me the best experience I've ever had. He got my wife and my uncle Larry in an Acura too. I got such a good deal I'm scared to go back to the dea More

by Crouton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy, Larry Surman, Omar Gonzalez JR , Matthew Corio, Joe Eisenberg, Danielle Fontella, Francesca Fortin, Scott Foster, Marianne Sullivan

Aug 02, 2021

Naples Acura responded

That is fantastic to hear. Thank you for calling out the efforts of Omar and our staff. We really appreciate your business and trust. Nothing better than getting a car you love at a price you think is great. Enjoy it! Best Regards, Naples Acura "Delivering the Car and the Experience!"

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