Marvin Richardson | Page 11

I wished to trade in an older vehicle and move up to a newer model. Charles showed me how to purchase a new car, at a great price, and pay off my existing loan at the same time. I am very happy with my ne newer model. Charles showed me how to purchase a new car, at a great price, and pay off my existing loan at the same time. I am very happy with my new Camry and the low interest rate financing. More

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Charles utilize every skill possible to help accommodate the needs that I was looking for . He also never stop working with us, even though we stayed in the dealership for 8 hrs. straight. He was very under the needs that I was looking for . He also never stop working with us, even though we stayed in the dealership for 8 hrs. straight. He was very understanding and he also cam with a few laughs to make the experience enjoyable. My husband and myself enjoyed the visit. More

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I bought a 2012 Sienna XLE from this dealer after previosly owning a 2006 Odyssey and 2008 CR-V from their neighboring Vann York Honda simply because Honda couldn't beat out the redesigned Sienna. H previosly owning a 2006 Odyssey and 2008 CR-V from their neighboring Vann York Honda simply because Honda couldn't beat out the redesigned Sienna. Having worked with Vann York before, I had no doubts this third purchased was going to be good. Vann York has been around a long time and their professionalism, honesty and high work quality shows well in all aspects. I had already done some homework on the Sienna, so it was only a matter of getting a fair price with the options I wanted to which Vann York proved could be done with little to no problem. Sultan worked with me on this purchase, talking me through the details of the vehicle and the final price which ultimately worked out great. Customer service is clearly priority because they will go out of their way to offer drinks, a play area for children and even a lounge with a large flat screen TV if you have to wait a bit. They will answer your questions and explain things well so you understand the whole process. Not many "local" dealers can stand up to that. 2 thumbs up Vann York! More

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I have bought 5 new cars in my life so far. They have all been Toyota vehicles and 3 of those have been from Van York Toyota. I lived in a different state when I bought the first 2 vehicles. I chose to buy f been Toyota vehicles and 3 of those have been from Van York Toyota. I lived in a different state when I bought the first 2 vehicles. I chose to buy from Vann York Toyota because they know how to listen to their customers. An effective sales team works together to help consumers make the right decision on a new vehicle while at the same time making customers feel like they have done the transaction wisely. The sale does not end when the customer walks out the door after signing their name multiple times. The client wants to feel like they made the right choice the day after or a week after the transaction occurred. Vann York Toyota does this very well. They have got it down. Charles Martin and Fred Cook worked together to discover my automobile needs while Mike Stokes, Jerome Sam and Marvin Richardson worked together to reach my value requests. They are truly a great team that cares about their customers and strives to reach out and make each person a repeating patron. More

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Sean and Marvin went out of their way to help us when we drove an hour to purchase a car that we were told had been delivered to the dealership that day and it had not. They understood the importance of ou drove an hour to purchase a car that we were told had been delivered to the dealership that day and it had not. They understood the importance of our time and the expense of driving to their dealership. They went out of their way to help us and they were both very profesional and courteous. More

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Terrence and the entire Vann York Toyota team were extremely helpful, efficient, and friendly during the entire process. I had hoped to purchase a brand new Tacoma with little inconvenience and they extremely helpful, efficient, and friendly during the entire process. I had hoped to purchase a brand new Tacoma with little inconvenience and they far exceeded my expectations. I would gladly recommend Terrance and Vann York to anyone looking for a new or used vehicle. More

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I was looking for a Tacoma. I had already gone to Rice and had a tentative deal with them. I came to Vann York to see if they had a similar truck at a better price. They worked one up that was great. Bu and had a tentative deal with them. I came to Vann York to see if they had a similar truck at a better price. They worked one up that was great. But, I felt obligated to go back to Rice because I have bought vehicles from them and always been treated well. When I checked back with Rice to let them know I was going to get the truck at Vann York, they offered me as good a deal as I had been offered at Vann York on another truck I had looked at there. I am buying the truck at Rice for basically the fact that I live 5 minutes from them and they have treatd me well in the past. I would still recommend Vann York as they were very professional and friendly. More

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I gave the rating because while I was looking and trying to choose a car, I got excellent customer service. I was offered water and was given a tour of the building, so that I would know where everything we to choose a car, I got excellent customer service. I was offered water and was given a tour of the building, so that I would know where everything were. I was told to make myself at home. I could not have ask for better service. Thanks for the excellent care that I received while I was there. More

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It was truly a pleasant experience purchasing our new Camry XLE from Vann York Toyota. All the gentlemen that we dealt with treated us with true Southern Hospitality. We weren't pressured into anything w Camry XLE from Vann York Toyota. All the gentlemen that we dealt with treated us with true Southern Hospitality. We weren't pressured into anything we didn't want. Robert was on top of things and he and Marvin moved this process through as fast as possible. I haven't used the service dept. yet, but if they are anything like the sales team (and I hope they are)that should be a pleasure as well. I would recommend Robert Byman and Vann York Toyota to anyone who is the the car buying process. They are on Top Of Their Game. More

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This was the best experience I have had with any dealership in trading for a new vehicle. The courteous staff and care they showed for understanind our needs was oustanding. I would like to thank dealership in trading for a new vehicle. The courteous staff and care they showed for understanind our needs was oustanding. I would like to thank Sultan for being a honest and understanding saleman and Marvin for assisting in making the deal. I highly recommend this dealership and plan on doing business with Sultan again in the near future. More

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