Mary Akins
Mary Akins at Shottenkirk Honda Decatur

Mary Akins | Page 2

Service Manager

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.7
27 Reviews
4.7

27 Reviews

Write a Review

27 Reviews of Mary Akins

December 30, 2023

Dealership Rating
Employee Rating

Appointment on time, comfortable waiting room. I told them that the windshield sticker was incorrect and they suggested a monitor the oil quality through the car's computer. Also sign said car was More

by DAVID.MILNER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton

Jan 02, 2024

Shottenkirk Honda Decatur responded

DAVID.MILNER, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

December 27, 2023

Dealership Rating
Employee Rating

They were prompt and very professional I told them everything that I needed done and they took care of it More

by KEITHMANIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton , Valerie Jimenez

Dec 27, 2023

Shottenkirk Honda Decatur responded

KEITHMANIES, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

December 22, 2023

Dealership Rating
Employee Rating

Service on time and keep me informed of progress. No problems and explanation given at finish. More

by PAULGYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton

Dec 25, 2023

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

December 19, 2023

Dealership Rating
Employee Rating

Very helpful staff with on time scheduling and very clean facilities. Very pleased and satisfied. More

by RBAUSTIN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton , Valerie Jimenez, Talon Cockrell (5??)

Dec 19, 2023

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

December 16, 2023

Dealership Rating
Employee Rating

They will work with you until they get the issue resolved. Although I took my car back two times. More

by Nenco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton

Dec 17, 2023

Shottenkirk Honda Decatur responded

Nenco, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

December 04, 2023

Dealership Rating
Employee Rating

it was good experience. everyone over there very comparative. waiting area having good facility too. More

by TYAGI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton , Valerie Jimenez

Dec 04, 2023

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

November 10, 2023

Dealership Rating
Employee Rating

Considerate staff and nice folks. I want to use a Honda service & Confident that my car is in good hands. More

by RJWILCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton , Valerie Jimenez

Nov 12, 2023

Shottenkirk Honda Decatur responded

RJWILCO, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 09, 2023

Dealership Rating
Employee Rating

I had a lot of work to be done on my 2015 Honda Pilot. The service manager was very attentive to my needs and concerns. He was willing to work with me to get all the items done. He explained things as the More

by SANDY.STRICKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton

Nov 09, 2023

Shottenkirk Honda Decatur responded

SANDY.STRICKLIN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 25, 2023

Dealership Rating
Employee Rating

We always get excellent service at Shottenkirk Honda. The employees are very kind and courteous and there is never a long wait. More

by LCMARSH1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton

Oct 30, 2023

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

October 22, 2023

Dealership Rating
Employee Rating

Michael gave some of the greatest service! Thanks Michael for an easy service! Definitely recommend. More

by BRNMORRIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Shottenkirk Honda Decatur responded

BRNMORRIS6, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

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