Mary Ann McMorrow

Our buying experience was great from start to finish. We have purchased most of our cars from Koons and will continue to do so. Brooks, Joey, Steve and Maryann were all pleasant, helpful and professional We have purchased most of our cars from Koons and will continue to do so. Brooks, Joey, Steve and Maryann were all pleasant, helpful and professional. More

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Molly Clemons handled my visit from beginning to end. She thoroughly explained everything that needed to be done to my RAV and also shared the information in print. The repairs were completed in a timely She thoroughly explained everything that needed to be done to my RAV and also shared the information in print. The repairs were completed in a timely manner. Molly knows how to interact with people, which is crucial in her position. More

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Great customer service! We had a great Sales Woman and a great Finance Manager who both stayed late on a Saturday evening because we got there late. They entire experience We had a great Sales Woman and a great Finance Manager who both stayed late on a Saturday evening because we got there late. They entire experience was the best we have ever had purchasing a new vehicle. More

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The try to scam you by providing you on price on the phone or email and then once you get to the dealership they start marking things up. Tried to pull credit for no reason even when didn't want their f phone or email and then once you get to the dealership they start marking things up. Tried to pull credit for no reason even when didn't want their financing. I will get their name to CFPB to stop the scamming of innocent people More

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Great New Car Buying Experience Best experience ever buying a new car. Mary Ann McMorrow handled our sales and Jeff handled our warranty and financing. We were in and out with our Best experience ever buying a new car. Mary Ann McMorrow handled our sales and Jeff handled our warranty and financing. We were in and out with our new car in less than 1 hour. Seriously they operated like a smooth running machine. We also got the lowest price imaginable on our new 2018 Toyota Camry XLE Hybrid. We have bought many cars before at other places and Koons Westminster Toyota was by far the best. I highly recommend that you ask for Mary Ann and Jeff. Thank you for making car buying fun again. More

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Excellent work Our family has been buying vehicles from Koons Westminster Toyota for many years and Marty Ann has always been our salesperson. We have purchased 8 ve Our family has been buying vehicles from Koons Westminster Toyota for many years and Marty Ann has always been our salesperson. We have purchased 8 vehicles and have been very satisfied with the work Mary Ann has done and with the service department. Todd Eckard has always been pleasant to communicate with and accommodating with service schedules. I highly recommend Koons Westminster Toyota. Jerry Brady More

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Run from this dealership On the internet these people make it sound like they want to take care of you . So on 7/17/2015 my wife and I drove almost 2 hours getting to this dea On the internet these people make it sound like they want to take care of you . So on 7/17/2015 my wife and I drove almost 2 hours getting to this dealership trying to trade our vehicle in on a 2015 Highlander . When we arrived we were greeted by Mary . So I explained that we were talking with another salesman named Pat . We knew he was off but Pat told us to come in anyway and talk to his Manager George . When we got there Mary told us that George was unavailable at the time and that she could assist us . We told her that we were there to trade our vehicle in on a Highlander . She took our keys for the appraisal and that's when things went south . They looked at the my trade and Mary came back with a price of 1500.00 . I told her that another dealer had just told us that they would give us 3500.00 . She went back to a room where a bunch of thr dealership employees were sitting and came back a second time saying that they could go to 2000.00 . I told her that 2000.00 is not going to happen and Mary started getting very unprofessional with us . This lady was doing everything but calling me a liar to my face . I took my keys back and left for another 2 hour ride back home . The next day the salesman Pat had enough nerve to email me wanting to know how things went yesterday . I went into what happened in a email with Pat and his manager George emailed me back so I could fax the information to him from the other dealer . Needless to say I never heard anything back from him so I started to look for another dealer that had what I wanted . We found one and took the first quote to them .Within 3 minutes they told us that we had a deal . We got the same vehicle we wanted for 800.00 less than koons and got the 3500.00 for our trade in . Before you buy from this Koons dealship you may want to check somewhere else first . These people tried to rip us off of 2000.00 . More

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Friendly and worked things out for me The were very helpful and friendly and worked with me to get what i wanted. I would recommend them and would continue buying cars there. Awesome deale The were very helpful and friendly and worked with me to get what i wanted. I would recommend them and would continue buying cars there. Awesome dealership. More

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The Great EXPERIENCE Make sure you work with Mary Ann McMorrow. She not only keep us engage with an hour conversation while the finance department was backed up waiting fo Make sure you work with Mary Ann McMorrow. She not only keep us engage with an hour conversation while the finance department was backed up waiting for our paper work on a RAV4 XLE but her knowledge on the car was amazing. She answer all questions quickly and in a very friendly manner. I was nervous at the time and she was able to rela me and put my anxieties aside,Since the car that I wanted wasn't in the shop Mary Ann delivered it to my house and spent an hour explaining the navigation system as well as many of the features of the car. Thank you nigel for setting me up with a super sales women. More

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We have purchased 4 Toyotas from this dealer. Needless to say we have been very satisfied with the sales and service. MaryAnn helped us with the last two transactions and we will turn to her again when in th say we have been very satisfied with the sales and service. MaryAnn helped us with the last two transactions and we will turn to her again when in the market for our next car or truck. More

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