The service was very good I’m very happy the way guys
handling everything with my pathfinder and I’m happy with and the car wash, thank you and I ll be seeing you guys soon.
handling everything with my pathfinder and I’m happy with and the car wash, thank you and I ll be seeing you guys soon.
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by indiarindira
Verified Customer
Verified Customer
Other Employees Tagged:
Eddie Aguayo, Katrina Atkinson, Andrea Beckman, Savanna Bollinger, Mirranda Cole, Sarena Cregger, Aizik Gould, Austin Jerard, Lance Johnson
Jul 01, 2021 -
Maus Nissan of New Port Richey responded
Thanks for visiting our Service Department at Maus Nissan, indiarindira! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We are very pleased that you are so happy with your Pathfinder and your experiences here, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager
Maus dealership was extremely friendly and very helpful
and knowledgeable
and knowledgeable
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by ljkil2000
Verified Customer
Verified Customer
Other Employees Tagged:
Drew Ruggiano
, JD Castle, Patrick Hennagir, Alanna Lee, Aldo Rrethatakaj
Jul 02, 2021 -
Maus Nissan of New Port Richey responded
Thank you for visiting us at Maus Nissan, ljkil2000! We appreciate your trust, and thank you for the 5-Stars! Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager
Service today was excellent. Timing was not. Had a 9am
apppointment that was told would take 1-1:30 hours and it took 2:30 hours. Need to speed up delivery times for customers. Thanks. Greg
apppointment that was told would take 1-1:30 hours and it took 2:30 hours. Need to speed up delivery times for customers. Thanks. Greg
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by Greg
Jun 23, 2021 -
Maus Nissan of New Port Richey responded
Thank you for visiting our Service Department today at Maus NIssan, Greg! We appreciate your trust, and we thank you for leaving us a review. We will look into what might have caused any delays, and have a service manager reach out to you. If you have any other questions, please do not hesitate to contact me directly, and I will be happy to help address your concerns. Thank you for brining this to our attention, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138
Jun 23, 2021 -
Greg responded
Paul. What needs to happen is that if you are running late in the service dept., the customer needs to be informed. Most people understand delays if there is a good reason. Delays such as weather, parts that are not readily available, recalls that take more time than anticipated are good reasons for a delay. Love the car and loved talking to our salesman Daniel once again. He’s a great kid. More communication will help people understand any unusual delay. Thanks much. Greg
Mary is AWESOME…. She was my favorite service coordinator
at her previous dealership and I’m VERY happy she has found a home at MAUS Nissan. This time my truck was serviced faster then any other time and I’m
at her previous dealership and I’m VERY happy she has found a home at MAUS Nissan. This time my truck was serviced faster then any other time and I’m very pleased. I would definitely recommend Mays as a dealership and Mary as a service coordinator. Thanks 👍👍👍 ( Three thumbs up for AWESOME service)
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by IMBigboy1
Verified Customer
Verified Customer
Jun 22, 2021 -
Maus Nissan of New Port Richey responded
Thank you for visiting our Service Department at Maus Nissan, IMBigboy1! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Mary is AWESOME-thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287)
Friendly excellent service. Staff is very accommodating.
I have already recommended your dealership to my friends. Maria was sweet and explained everything very clearly and asked if I had any questions.
I have already recommended your dealership to my friends. Maria was sweet and explained everything very clearly and asked if I had any questions. Thank you Mary
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by mtrentacoste49
Verified Customer
Verified Customer
Jun 23, 2021 -
Maus Nissan of New Port Richey responded
Thank you for visiting our Service Department at Maus Nissan, mtrentacoste49! We appreciate your trust, and we thank you for your kind words. Maria does a fantastic job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287)
Well,... from the owner to the CEO, they should explain
why 177.00 in parts and 35 minutes work time becomes more than 1,200 jobs!!!!!!
Please avoid to stop here, it's just a "buy here, pay here", nice
why 177.00 in parts and 35 minutes work time becomes more than 1,200 jobs!!!!!!
Please avoid to stop here, it's just a "buy here, pay here", nice try, but you won't screw up me again...
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by jesus Navarrete
Verified Customer
Verified Customer
Jun 05, 2021 -
Maus Nissan of New Port Richey responded
Mr. Navarrete, we can see that you are upset, and apologize if you've had a bad experience. We would like to have a Service Manager reach out to you; however, we do not have any records of someone by that name servicing their vehicle here. Please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day.
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138
Jun 05, 2021 -
Maus Nissan of New Port Richey responded
Unfortunately, we have no record of anyone by that name servicing their vehicle with us. As mentioned before, please contact me directly, and I will be happy get to the bottom of your concern.
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext.
Jun 05, 2021 -
jesus Navarrete responded
this is the second time,...this is not an unusual performance from the services department, but my records is there under Jesus Navarrete,...first, to check the code P0340 it doesn't take 1 hour labor Sr., but to complete that job took 35 minutes (both camshaft sensor), and that performance was done by my daughter, engineer's student, but the replace the engine timing belt like you quoted is 3,800.00 please, but it is my review,...misleading and lying ridiculous.
Jun 06, 2021 -
jesus Navarrete responded
you are misleading response is in auto-condition, VIN: 5N1AR18U88C650515 (plate: II54ZB) with car rented (Nissan sentra) for 1 day under Jesus A. Navarrete Quinones
Maria was very efficient and nice, everything was done on
time, we arrived at 9:30, they took pictures, and proceed to take the car.
time, we arrived at 9:30, they took pictures, and proceed to take the car.
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by valerie.e.ponce
Verified Customer
Verified Customer
Jun 05, 2021 -
Maus Nissan of New Port Richey responded
Thank you for visiting our Service Department at Maus Nissan, Valerie! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Mary does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager
Thank goodness my car was under warranty I had to replace
the front wheel bearing and had a loaner vehicle while it was being fixed
the front wheel bearing and had a loaner vehicle while it was being fixed
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by Heavens2respect
Verified Customer
Verified Customer
Jun 05, 2021 -
Maus Nissan of New Port Richey responded
Thank you for giving our Service Department at Maus Nissan the opportunity to earn your trust! We appreciate your business, and we thank you for taking the time to leave us a review. Warranties are great for taking care of repairs, and when yours is set to expire, please come back to see us because not only can you purchase newer vehicles with warranty, but you can get also get an extended service contract, through our finance department, for your vehicle you have now! Thank you for being a part of our Maus Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager
Mary is awesome!!! She is so friendly and helpful and I
was under a time crunch and she made sure my car was ready well before I needed it done.
was under a time crunch and she made sure my car was ready well before I needed it done.
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by SARAH_WOOLFORD
Verified Customer
Verified Customer
Jun 05, 2021 -
Maus Nissan of New Port Richey responded
Thank you for visiting our Service Department at Maus Nissan, Sarah! We appreciate your trust, and we thank you for your kind words. Mary IS awesome! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager
Service writer Mary was great she got me in and out
quickly . It's always nice to have people that are happy at there job. Like the folks at Maus Nissan
quickly . It's always nice to have people that are happy at there job. Like the folks at Maus Nissan
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by Bob123
Verified Customer
Verified Customer
Jun 05, 2021 -
Maus Nissan of New Port Richey responded
Thank you for visiting our Service Department at Maus Nissan, Bob123! We appreciate your trust, and we thank you for taking the time to leave us a review. Mary does a fantastic job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Thanks for bein a part of our Maus Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager
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