Mary Ellen Martinez
Mary Ellen Martinez at Northside Ford

Mary Ellen Martinez | Page 2

Sales

Northside Ford

12300 San Pedro Avenue
San Antonio, TX 78216

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26 Reviews
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26 Reviews

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26 Reviews of Mary Ellen Martinez

December 28, 2017

Dealership Rating
Employee Rating

Feel comfortable at Northside Northside Ford does a great job with fair price for vehicle and they fight hard to get the best possible financing. I just bought my second vehicle fr More

by bdc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2017

Northside Ford responded

Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review. We are ecstatic to hear Mary Ellen Martinez was there to assist you in the process. Congratulations on your brand new car!!

July 06, 2017

Dealership Rating
Employee Rating

personal service from an employee My 5th purchase from this dealership. They handle all maintenance needs(100%) We just purchased a 2017 Ford Explorer-Limited from May Ellen Martinez D More

by Foy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2017

Northside Ford responded

Hi Foy, Thank you so much for sharing this feedback with us! We are ecstatic to hear May Ellen has taken care of your needs for all five of your purchases. We enjoy building great relationships with our customers, and this is a perfect example. Thanks for being a loyal customer, and contact us anytime! Kathy Hernandez, Customer Experience Liaison, khernandez@nsford.com, (210) 477-3506

August 21, 2016

Dealership Rating
Employee Rating

Love my new F 150 Mary Ellen was great! She was very helpful in all facets of the purchase and I would highly recommend her if you are looking for a new Ford. More

by RBR64
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Rodriguez

Aug 25, 2016

Northside Ford responded

Thank you for leaving us this great review. We are very happy to hear that Mary could be so helpful during your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

October 07, 2015

Dealership Rating

mary ellen de escobar we have bought cars with mary ellen in the past, we only deal with her . On 09/30/2015 we bought two cars at Northside Ford from her. Great listene More

by new car 1919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2015

Northside Ford responded

Abel &Teresa, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Mary is a valued member of our team and it’s a delight to know that she has helped to proudly represent our dealership throughout your purchases. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Kind regards, Matt Starnes - Digital Director - mstarnes@nsford.com

June 20, 2015

Dealership Rating

Great Customer Experience! Went in to look for a F-150 truck and found it!..Ms Mary Ellen Martinez was so helpful and knowledgeable- she heard what we wanted and made every effo More

by newtruckgirl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2015

Northside Ford responded

Thanks for your kind words and congrats on your new F-150 truck! We are happy to hear that Ellen was able to meet your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

October 21, 2014

Dealership Rating

Great experience! Buying my new truck couldn't have been easier. From start to finish I never felt pressured or taken advantaged of. I would recommend this dealership More

by trent123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2014

Northside Ford responded

Thank you for your great review, Trent! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Congrats on your new truck! We appreciate your business, and keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Kind regards, Matt Starnes - Marketing Coordinator - mstarnes@nsford.com

November 21, 2013

Dealership Rating

Buying a vech has always been a dreaded experience but dealing with Mary Ellen was really a pleasure,she is extremely nice and knowledgable ,didn't take all day make the deal.Will refer anyone I can to h More

by Maxlaura1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2013

Northside Ford responded

We all sincerely thank you for taking the time to leave us your feedback. It is great to hear that Mary Ellen and our team were able to accommodate your vehicle needs and answer all of your questions. Congratulations to you on your new vehicle! We look forward to seeing you soon! Sincerely, Matt Starnes-Marketing Coordinator mstarnes@nsford.com

July 20, 2013

Dealership Rating

Great place Always love coming here, no pressure great service,great selections. Just wish they had free coffee in the sales area,not just in the service area! More

by tazzytxs12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2013

Northside Ford responded

Thank you for taking the time to leave us your feedback. All of our customers are highly important to us and we are glad to hear that you are happy with your new vehicle purchase. Congratulations on your new truck! We look forward to seeing you again soon. Best regards, Matt Starnes-Marketing Coordinator mstarnes@nsford.com

March 08, 2013

Dealership Rating

VERY CUNNING, DECEIVING AND A LIAR, MAKE A SELL FORGET ABOUT YOU. MY WINDOW SHEILD HAS MINOR NICKS AND FOUND OUT LATER IT WASN'T SEALED AS WAS TOLD BY MARY. M. More

by PBL4050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 28, 2013

Northside Ford responded

Thank you for taking the time to leave us your feedback. We are sincerely sorry to hear that you did not find our service satisfactory. Our customers are highly important to us, so we would like you to contact us at your earliest convenience. Sincerely, Matt Starnes-Marketing Coordinator mstarnes@nsford.com

March 24, 2012

Dealership Rating

mary ellen martinez was very professional and courteous. she treated me like a human being and my experience was very pleasant.she was straight forward and honest. there were no negative "bookkeeping tricks More

by tom lair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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