Mary Jo "MJ" Fuletti | Page 11

The ease of dropping off my vehicle and picking it up Great job on communication Great job on communication More

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Always doing a great job for the customers. Scheduling is easy online, the facility is beautiful and the service riders are very helpful. Scheduling is easy online, the facility is beautiful and the service riders are very helpful. More

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Mary Jo doesn't call back. I set an appointment on a Thursday. I left a voicemail for her Thursday the 7th, no call back. I called Friday, left her another message. She did I set an appointment on a Thursday. I left a voicemail for her Thursday the 7th, no call back. I called Friday, left her another message. She did call back Friday and said she doesn't have an update but will call back before the end of the day with an update. Guess what? No call back. I called Monday the 11th around 11:00. Left another message, no call back. I just called again, straight to her voicemail. I called back asking for a manager, straight to voicemail. I called a third time, asked for service, anyone will do. The person I got asked who my contact was, I said Mary Jo. He transfered me and she picked up. I guess that's the way to get Mary Jo. She said she didn't have an update because the tech hadn't let her know. Tech's fault, not Mary Jo! She put me on hold and came back, said my truck wasn't worked on yet. I had an appointment for it Thursday! 5 days later no work and no update and no knowledge of what is wrong. Sadly Interstate used to be such a great place. I've bought 3 brand new vehicles there and all were great experiences! Now that they've moved it seems they are just another big city dealer, lost that small town personal touch. I miss the days of Stacia, Q and Jenna. Those three were great! I'll update more if she calls me back. More

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Excellent Customer Service and quality work. Mary Jo and Jenna are so helpful. Definitely will work with Interstate Ford in the future. Mary Jo and Jenna are so helpful. Definitely will work with Interstate Ford in the future. More

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I was extremely happy with the service department at Interstate Ford. They were very professional, did a great job and kept me up to date on a regular basis as to what was going on with my vehicle while Interstate Ford. They were very professional, did a great job and kept me up to date on a regular basis as to what was going on with my vehicle while they had it. Highly recommend them and trust them with my service work. 👏 More

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Great customer service very professional and helpful would take my truck there again for needed work would take my truck there again for needed work More

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I drive past 2 other Ford Dealerships to bring my F250 to Interstate Ford. Honesty and competence matter. I get both with this shop. Interstate Ford. Honesty and competence matter. I get both with this shop. More

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The service department is always very helpful knowledgeable kind and considerate! They all also are very accurate on when my vehicle will be ready knowledgeable kind and considerate! They all also are very accurate on when my vehicle will be ready More

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Love this dealership! Have bought two trucks here so far, Todd is awesome, the crew today at the oil change went above and beyond to get me out the door fast as my car rid Have bought two trucks here so far, Todd is awesome, the crew today at the oil change went above and beyond to get me out the door fast as my car ride home was having car issues. More

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Great service; I botched my appointment and they worked me in despite that. Fast, friendly, and problem solving. me in despite that. Fast, friendly, and problem solving. More

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