Mary Jo "MJ" Fuletti | Page 10

I was in a snow storm and my heater wasn’t working so I pulled over to a gas station to see if I could get help. Jeff Duvall a service manager at the Ford dealership was the one to drop everything and get pulled over to a gas station to see if I could get help. Jeff Duvall a service manager at the Ford dealership was the one to drop everything and get my truck into his shop to see if he could help. He not only told me I was out of antifreeze but was able to let me know the temp gauge wasn’t working as well as the direction of airflow from my heater into the cab wouldn’t go on defrost. He put the antifreeze in my truck and let me know what his concerns were that without him I would have been stuck on the side of the road in a snow storm with no heat. He put me as a priority and I am more than grateful for his professionalism, willingness to help, and his over all knowledge on assessing the situation and getting me back on the road and safe at home. I believe he saved my truck and I’s life literally. HUGE THANK YOU TO JEFF!! More

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Took my car to them with concerns of a Shimmy in the front end, at slow acceleration and turning left. I got a call stating that they could not find anything wrong with my car. I told the service guy I front end, at slow acceleration and turning left. I got a call stating that they could not find anything wrong with my car. I told the service guy I would be there after work. He said OK. I got there at 6:15 and there was no one there for me to receive my car. Mind you the guy who called me did not give me a closing time. I assumed, my fault that they were open till eight like the dealership.The girl in the dealership, concierge‘s, was sitting at her desk on her phone, with her red lipgloss sitting on her desk in front of her. I stood there for three minutes and finally I said hello. She said I’m sorry it’s almost the end of my shift. They were able to call someone back so I could take my car home . I drove away with my car still having a Semi in the front in. More

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They have been great to work with. I bought my Ford Ranger for this Dealership and trust no one else to do the maintenance on my truck. I bought my Ford Ranger for this Dealership and trust no one else to do the maintenance on my truck. More

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Service was quick, employees were courteous, felt like my truck was in good hands. Nice customer service. truck was in good hands. Nice customer service. More

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I took my truck to Interstate Ford for the 100,000 mile maintenance. They told me they would be done in 1 day and they were. They set reasonable times to get work done and always meet the schedule in my maintenance. They told me they would be done in 1 day and they were. They set reasonable times to get work done and always meet the schedule in my experience. Interstate Ford is the best. More

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I was very pleased with the service I got at interstate Ford with my vehicle Mary Jo who is my service coordinator was very polite and I was able to get me scheduled to get my vehicle back on the road Ford with my vehicle Mary Jo who is my service coordinator was very polite and I was able to get me scheduled to get my vehicle back on the road More

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Friendly and helpful service writers. They really to be as accommodating as our current economic situation will allow They really to be as accommodating as our current economic situation will allow More

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Current truck was in for check engine light and running rough. Turns out it needed a motor and instead of dumping money in to an old truck I asked to see what was on the lot. Kelly in sales called me with rough. Turns out it needed a motor and instead of dumping money in to an old truck I asked to see what was on the lot. Kelly in sales called me with 30 minutes. Picked out a truck in the next hour and was all done shortly after that. Finance was a breeze as well. More

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Interstate’s service department is excellent! The schedulers were professional and friendly, and the tech Garrett was really good- he knew his stuff and my van inside and out! The schedulers were professional and friendly, and the tech Garrett was really good- he knew his stuff and my van inside and out! More

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Great expedient service ! Very friendly staff. Easy accessibility. I’m very happy with my Ford Bronco SUV. Very friendly staff. Easy accessibility. I’m very happy with my Ford Bronco SUV. More

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