Born and raised in Houston, have 3 dogs, love helping people find the right car for their needs and the right deal. Workaholic!!
Read more292 Reviews
Write a ReviewDealership Experience
34 yrs, 5 mos
Industry Experience
38 yrs, 1 mo
292 Reviews of Mary Margaret McGowan
December 18, 2016
Always fast & efficient We are always able to make our appointment to meet our needs. This is very important as we live almost 2 hours away. We are given a loner car so we a We are always able to make our appointment to meet our needs. This is very important as we live almost 2 hours away. We are given a loner car so we are able tend to other needs while our vehicle is being serviced. David Harvey is always very professional and accommodating. Our vehicle is serviced promptly and always washed, vacuumed and looks very nice when we pick it up. We have had our vehicle 13 months and could not be more satisfied with Westside Lexus and all they have to offer their customers. More
Other Employees Tagged: David Harvey
November 18, 2016
Purchase of automobile I was in the final months of an lease agreement and decided to purchase the automobile. My sales representative, Mary Margaret McGowan, who has helpe I was in the final months of an lease agreement and decided to purchase the automobile. My sales representative, Mary Margaret McGowan, who has helped with my all of my automobile needs for the past 20 years, made the process effortless and I appreciate that very much. More
Other Employees Tagged: Josh Guerra, Caleb Vario
September 11, 2016
Service Excellent service, Laura was outstanding, friendly, courteous, answered all questions and helped with connection to blue tooth. Everything went well a Excellent service, Laura was outstanding, friendly, courteous, answered all questions and helped with connection to blue tooth. Everything went well and was out quickly. That is always appreciated as well as access to a loaner More
Other Employees Tagged: Laura Brown
August 05, 2016
Outstanding customer service! Mary Margaret went above and beyond to make sure everything got taken care of. She was of great help in coordinating my trade-in car windshield repla Mary Margaret went above and beyond to make sure everything got taken care of. She was of great help in coordinating my trade-in car windshield replacement and did everything possible to make the sales process smooth. I will come back again. More
May 06, 2016
Nothing but professional Both the Sales Associate and the Sales Manager did a very quick, professional, and customer friendly job in completing the transaction in a seamless m Both the Sales Associate and the Sales Manager did a very quick, professional, and customer friendly job in completing the transaction in a seamless manner. This was my eighth purchase from Westside and it reminds me why I keep coming back. More
Other Employees Tagged: James Breaux
May 02, 2016
110,000 mile check up and maintenance My Lexus service has always been the best. I have owned a Lexus since Westside Lexus opened many years ago. They are the best and I have never been My Lexus service has always been the best. I have owned a Lexus since Westside Lexus opened many years ago. They are the best and I have never been disappointed or misled. More
Other Employees Tagged: Jacob Hershman
April 23, 2016
Great car buying experience! If you like great customer service coupled with a quality product then you will love Westside Lexus! Best car buying experience I have ever had in my If you like great customer service coupled with a quality product then you will love Westside Lexus! Best car buying experience I have ever had in my nearly 30 years of car buying. Every person I dealt with was kind, patient and listened to my concerns and needs. I highly recommend Westside Lexus for all your car buying and service needs. More
Other Employees Tagged: Paul Rockett, Jacob Hershman, Shannon George
March 27, 2016
First Lexus! Drove a Toyota Avalon for 16 years and finally decided it was time to upgrade my ride. MMM walked me through the process; I overlooked the redesigne Drove a Toyota Avalon for 16 years and finally decided it was time to upgrade my ride. MMM walked me through the process; I overlooked the redesigned ugly grill, and test drove an awesome 2016. Good price (adjusted to match another dealership) and great technology teaching session when the car came in. So far, so great - love my smooth, quiet, luxurious ride. More
Other Employees Tagged: Gary Bechtold, Caleb Vario
March 24, 2016
Always prompt and thorough Thank you for the excellence of your service, detail oriented approach, and promptness. I always appreciate Westside Lexus staff and systems. I like Thank you for the excellence of your service, detail oriented approach, and promptness. I always appreciate Westside Lexus staff and systems. I like seeing the same people each time. More
Other Employees Tagged: Chris Nemoto
March 19, 2016
Service help Was able to get me in the next day and replace my tire. Mary was helpful with the tire warranty information, The service center was very welcoming. Was able to get me in the next day and replace my tire. Mary was helpful with the tire warranty information, The service center was very welcoming. More
Other Employees Tagged: Laura Brown