Born and raised in Houston, have 3 dogs, love helping people find the right car for their needs and the right deal. Workaholic!!
Read more339 Reviews
Write a ReviewDealership Experience
36 yrs, 4 mos
Industry Experience
40 yrs
339 Reviews of Mary Margaret McGowan
July 15, 2019
Excellent Everyone and everything about this dealer is Top Notch! They will spoil You beyond expectations!!!I will buy my next vehicle from them and recommend Everyone and everything about this dealer is Top Notch! They will spoil You beyond expectations!!!I will buy my next vehicle from them and recommend them to all of my friends! More
Other Employees Tagged: Merrell Middleton, Christian Davidson
July 13, 2019
Excellent All involved were very courteous and helpful. I was referred to Westside Lexus and Mary Margaret by a friend how has purchased 4 vehicles from Westsi All involved were very courteous and helpful. I was referred to Westside Lexus and Mary Margaret by a friend how has purchased 4 vehicles from Westside. More
Other Employees Tagged: Bob Juge, Emily Maus
June 29, 2019
Wonderful professionalism From the moment I first started my car search with Mary Margaret, she listened with great patience and never faltered even though l changed my mind th From the moment I first started my car search with Mary Margaret, she listened with great patience and never faltered even though l changed my mind three times for what I wanted. More
Other Employees Tagged: Judy Patureau, Merrell Middleton
June 25, 2019
Excellent service Everything was kept ready and we were out in our new car in about an hour. Would recommend to all my friends and family. Thank you. Everything was kept ready and we were out in our new car in about an hour. Would recommend to all my friends and family. Thank you. More
June 24, 2019
WSL IS THE BEST!!! Thank you to our Westside Lexus Family! Mary Margaret McGowan & Merrell Middleton made our Car buying experience Fun,Exciting and hassle free !! They Thank you to our Westside Lexus Family! Mary Margaret McGowan & Merrell Middleton made our Car buying experience Fun,Exciting and hassle free !! They are a True Asset to your company!! Westside Lexus is blessed to have such Knowledgeable, Friendly & Experienced Sales Team to take care of all their Customers like Family. We want to thank Mr Gerald Chomer, Steve Davis, Judy Patureau & Mr Alex for the Wonderful attention to detail in the car buying process! More
Other Employees Tagged: Judy Patureau, Merrell Middleton , Gerald Chomer, Steve Davis, Alex in Tech Dept.
June 18, 2019
A second great experience this year! After leasing a 2019 ES 350 from Mary Margaret McGowan (with the assistance of Steve Budde) four months ago, we decided we wanted to look at their L/C After leasing a 2019 ES 350 from Mary Margaret McGowan (with the assistance of Steve Budde) four months ago, we decided we wanted to look at their L/Certified GX 460 SUVs to replace our other car. I worked with Mary throughout the day on Monday, almost exclusively via email while she was helping other customers in the showroom. She was extremely responsive and did a great job of working a good deal for us on a car we hadn't even yet seen in person. She was also able to provide a preliminary estimate on our trade-in. All of this, and credit approval, were completed before I left the office for the day so I stopped by on my way home and met with Mary Margaret and Steve. I looked at the GX 460 (it looked great overall!), test drove it, closed the sale (with Sinh Pham, again!) and received my vehicle orientation before 6:00pm! I could not have been happier with the process and we are very happy to now be a 2-Lexus family. I will probably (hopefully!) wait more than four months before going back for another car, but I certainly expect to be back when it's time to replace one of these vehicles. I highly recommend Mary Margaret! More
Other Employees Tagged: Steve Budde
June 02, 2019
Best experience ever I have owned 40 cars in my life, many of them new, and this is the best dealership experience I have ever had. Everyone from the sales person to the f I have owned 40 cars in my life, many of them new, and this is the best dealership experience I have ever had. Everyone from the sales person to the financial and preparation staff are very pleasant, knowledgeable and helpful. They all know their jobs well and understand customer service. That is what makes Lexus the best and we will never buy anything but Lexus in the future. More
Other Employees Tagged: Judy Patureau, Laura Brown, Merrell Middleton
May 22, 2019
2019 GX 460 purchase The finance manager Singh was awesome- thorough and very helpful in deciding on my different options! This is the fifth… I have purchased from Ma The finance manager Singh was awesome- thorough and very helpful in deciding on my different options! This is the fifth… I have purchased from Mary Margaret and 23 years More
Other Employees Tagged: Sinh Pham , Steve Budde, Steve Conrad, Will Zamora
May 17, 2019
Best customer service in town!!! From the time I arrived and until the point of driving away in my brand new car.,, less than an hour!!! In & Out Services!!! #GREATVALUE!!! I highly r From the time I arrived and until the point of driving away in my brand new car.,, less than an hour!!! In & Out Services!!! #GREATVALUE!!! I highly recommend anyone who’s looking for a great team of people to work with, to visit Westside Lexus! More
Other Employees Tagged: Steve Budde, Emily was super awesome and made the paperwork process feel seamless.
May 07, 2019
Lexus LC 500 Great people to work with. Everything I expected and more. I am close to other dealer but always go to westside because they treat me like i am the on Great people to work with. Everything I expected and more. I am close to other dealer but always go to westside because they treat me like i am the only customer. They make me feel VIP More
Other Employees Tagged: Robert Parnell

