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Mary McClain
Mary McClain
Service Customer Care
Orr Chevrolet of Fort Smith
6500 Autopark Dr
Fort Smith, AR 72908
107 Reviews
I'm Mary McClain and I'm a 1988 graduate of Caney Valley High in Ramona, OK. I've been in the automotive business for 22 years and I love it because of the customer service. I get to meet new people and help them with their needs. I'm a friendly person and I love what I do here at Orr Auto Park. I love the people I work with. They are family to me. Most of all, my husband for 28 years and my 2 children. My free time is devoted to my precious grand daughter, Harmony , and my grandson Wyatt . I enjoy life
Read moreDealership Experience
10 yrs, 2 mos
Industry Experience
20 yrs, 4 mos
Specialties & Trainings
chevy service advisor
customer service
107 Reviews
Write a Review
107 Reviews of Mary McClain
June 11, 2025
Brought my 2022 Tahoe in to Orr-Ft Smith to have the oil changed and tires rotated. This was my first experience in the Service Dept since purchasing my vehicle several months prior. I was pleasantly surpr changed and tires rotated. This was my first experience in the Service Dept since purchasing my vehicle several months prior. I was pleasantly surprised by the experience! The Service Dept personnel were prompt, courteous and friendly. My appointment was at 10:15 am and I was rolling out of the parking lot at 11:13 am. During my visit, I went to their Waiting area, which was clean and orderly with very comfortable seating. Overall, it was a great experience! More
by BUGZ5174
Verified CustomerOther Employees Tagged: Eduardo
May 16, 2025
Fast efficient service! Every one was very friendly and polite! I fully recommend Orr Cadillac / Chevy! Every one was very friendly and polite! I fully recommend Orr Cadillac / Chevy! More
by ralph.lydia
Other Employees Tagged: Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier
May 10, 2025
Prices are high but in all, excellent customer service. Awesome selection in vehicles and they was able to answer all our questions. Awesome selection in vehicles and they was able to answer all our questions. More
by JERRYRENA44
Other Employees Tagged: Harold Dean, Jason Isclaw
February 23, 2025
The people were on time and very efficient. Kept me up-to-date on everything. Kept me up-to-date on everything. More
by t.earnhart1
Other Employees Tagged: Harold Dean, Jason Isclaw
February 17, 2025
Inefficient, preformed the wrong service instead of the recall work I was there for. Paperwork was mixed up and waited additional HOURS for the correct job to be done. recall work I was there for. Paperwork was mixed up and waited additional HOURS for the correct job to be done. More
by bettsnate82
Other Employees Tagged: Harold Dean, Jason Isclaw
February 13, 2025
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by Edavw66
Other Employees Tagged: Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd
December 25, 2024
Service is top notch. Wouldn’t go anywhere else. Service and Sales staff take care of you Wouldn’t go anywhere else. Service and Sales staff take care of you More
by markschuman886
Other Employees Tagged: Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier , Eric Keddie
December 22, 2024
Cadillac Service writer Ralph is always courteous and helpful. I encountered a Cadillac salesman in the waiting room that was rude when I told him I planned to buy.a new car next year. helpful. I encountered a Cadillac salesman in the waiting room that was rude when I told him I planned to buy.a new car next year. More
by Carmath999
Other Employees Tagged: Ralph
