Mary McClain | Page 13
Service Customer Care
Orr Chevrolet of Fort Smith
6500 Autopark Dr
Fort Smith, AR 72908
I'm Mary McClain and I'm a 1988 graduate of Caney Valley High in Ramona, OK. I've been in the automotive business for 22 years and I love it because of the customer service. I get to meet new people and help them with their needs. I'm a friendly person and I love what I do here at Orr Auto Park. I love the people I work with. They are family to me. Most of all, my husband for 28 years and my 2 children. My free time is devoted to my precious grand daughter, Harmony , and my grandson Wyatt . I enjoy life
Read moreDealership Experience
11 yrs, 1 mo
Industry Experience
21 yrs, 3 mos
Specialties & Trainings
chevy service advisor
customer service
133 Reviews
Write a Review133 Reviews of Mary McClain
July 06, 2017
Great experience The service center is honest and trustworthy. Knowledgeable and fast as possible. The staff takes good care of their clients. The waiting area is The service center is honest and trustworthy. Knowledgeable and fast as possible. The staff takes good care of their clients. The waiting area is comfortable. Overall great experience! More
June 23, 2017
Service Always courteous customer service. During my time in the waiting area periodically they come in and review what is going on and how much longer it wi Always courteous customer service. During my time in the waiting area periodically they come in and review what is going on and how much longer it will be before my vehicle is ready. I also like it when they run my vehicle through the car wash. Top service and a shiny vehicle to boot, what else could a girl ask for. More
Other Employees Tagged: Elias Duran
June 10, 2017
Mary McClain should get the Employee of the Year Award Mary was so quick and courteous. As soon as I got there she had me set up and took care of me and my new Silverado. Seemed like I wasn't in there no Mary was so quick and courteous. As soon as I got there she had me set up and took care of me and my new Silverado. Seemed like I wasn't in there no time and she came and got me and said I was good to go. She explained to me what they did and even gave me an idea of what to look forward to on my next visit. Just can't go wrong with an employee like Mary. Hope she gets appreciated as much as I appreciate her. Mary Flurry More
June 02, 2017
Great Service!!! Orr Chevrolet always gives me great service! My granddaughter went with me and loved the kid's room! This is my second Cadillac to own and one of the Orr Chevrolet always gives me great service! My granddaughter went with me and loved the kid's room! This is my second Cadillac to own and one of the reasons is because of the service. More
Other Employees Tagged: Shanika Andrews, Shane Semiche
May 26, 2017
Unmatched Service Orr Service Center is the absolute best I have ever experienced. Their care and level of service is something I had never experienced before. Most dea Orr Service Center is the absolute best I have ever experienced. Their care and level of service is something I had never experienced before. Most dealerships after you buy their car they are through with you and moving on to the next. But with Orr it is not true. They remind you of care for your car and do everything they can to help you enjoy your car for years to come. We absolutely love our Equinox! More
May 22, 2017
Excellent service thank you all so much for taking pair of my car in a expedited manner.I would recommend the service department to anyone thank you all so much for taking pair of my car in a expedited manner.I would recommend the service department to anyone More
Other Employees Tagged: Shane Semiche
May 05, 2017
Great job Just in town decided to get a much needed oil change. We showed up and must have been the right time. They dealt with the challenge perfectly. Got us Just in town decided to get a much needed oil change. We showed up and must have been the right time. They dealt with the challenge perfectly. Got us in and out in a very timely manner. More
Other Employees Tagged: Shanika Andrews, Rebecca Boyd
April 30, 2017
service dept fast service and timely and caring personal, was greeted by someone with knowledge and caring about what my needs where and made sure everything I wa fast service and timely and caring personal, was greeted by someone with knowledge and caring about what my needs where and made sure everything I wanted was done More
April 29, 2017
They are very helpful and friendly!! Mary and Tracy The service department is always helpful, friendly and is willing to assist with any problems! Mary and Tracy were very helpful! The service person The service department is always helpful, friendly and is willing to assist with any problems! Mary and Tracy were very helpful! The service person who checked the air in my tires and put on the new windshield wipers and the one who checked me in....I don't know there name but all were friendly and professional. Thanks, More
April 27, 2017
Service Department I have been a customer for several years and the service department is always very attentive. Mary has always been very helpful and will go out of h I have been a customer for several years and the service department is always very attentive. Mary has always been very helpful and will go out of her way to help you. More
Other Employees Tagged: Harold Dean

