Marylou Valdez
Marylou Valdez at Lexus of Brookfield

Marylou Valdez

Service Consultant

Lexus of Brookfield

20001 W Bluemound Rd
Brookfield, WI 53045

5.0
11 Reviews
5.0

11 Reviews

Write a Review

Dealership Experience

3 yrs, 11 mos

Industry Experience

12 yrs

Specialties & Trainings

Master Certified Service Consultant

11 Reviews of Marylou Valdez

February 26, 2026

Dealership Rating
Employee Rating

Marylou was outstanding to work with. Great commutation, attitude and smile. Extremely knowledgeable of the auto services needed as well. More

by Scott Heyerdahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 25, 2026

Dealership Rating
Employee Rating

Top tier customer service over all. Very thorough and accurate with the service. Thanks Marylou Valdez for your hospitality and great service More

by taylornathaniel39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Voelkel, Rome Corprue

Feb 28, 2026

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you, Taylornathaniel39! We hope we can continue to be of service to you down the road! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2026

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Employee Rating

We love to work with Ms. Marylou, She’s nice and friendly to us always ready to help if we have any issues with our car, love her very much!. More

by tungdang76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Lexus of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2026

Dealership Rating
Employee Rating

I’ve been coming to Lexus of Brookfield for maintenance for over 10 years now with my 3rd Lexus ES 300 hybrid. Always excellent service, trustworthy and top level maintenance at very reasonable costs.My la More

by ncummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 12, 2024

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Employee Rating

Bob Hill is a phenomenal representative for the dealership. He and the team take the time to make sure we get the best deal for the best vehicles. He’s my go to guy for any car buying needs, and ne More

by Javierjohnsonsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Hill , Jeffery Winters

Feb 19, 2025

Lexus of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2024

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Employee Rating

Great service. Professional employees. I will return to for all my service needs. Thank you More

by ameagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Lexus of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

Dealership Rating
Employee Rating

Steve is the best thing to happen to me. Not enough room to go on and on about how great he was. He made the entire process so easy. I was relaxed, happy and eager to buy from him. He truly More

by Lindymueller1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve The Greek Haidman, Vanessa Hernandez, John Schloegl

Jun 13, 2024

Lexus of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Brookfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2023

Dealership Rating
Employee Rating

Kind and knowledgeable, gave me below Kelly Blue Book price, always have a variety of certified used vehicles. Very responsive and eager to make customers happy! See Ben for a great deal! More

by Korine S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Noeske, Verbie Swanigan, Rome Corprue-Service Advisor-5 Star

Jan 01, 2024

Lexus of Brookfield responded

Hi Korine, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 25, 2023

Dealership Rating
Employee Rating

Bob Hill worked with me to buy 2 ES 350's and has been very helpful whenever I have needed him. I would give him 5 Stars. More

by larryboe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Hill

Aug 25, 2023

larryboe responded

Bob Hill rated a 5 Star ereview in my book.

June 29, 2023

Dealership Rating
Employee Rating

Fantastic customer service! Mr Roeglin went above and beyond to meet my needs! I highly recommend this dealership! More

by DAVIDULWELLING
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dale Roeglin, Michael Voelkel , Shane Albrecht, Bryan Faust, Loni Musolf, David Slickman, Nikolaos Vlahos

Aug 10, 2023

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

1

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