Mason Hermes | Page 3

The service on my Infiniti was excellent and all the people are just great to work with. Not every place goes above and beyond what's expected but Alfa Romeo and Fiat of Minneapolis never fails you! Ext people are just great to work with. Not every place goes above and beyond what's expected but Alfa Romeo and Fiat of Minneapolis never fails you! Extremely happy with the service! More

by jlentner Verified Customer Verified Customer

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Just purchased my second vehicle from Jason and Mason. They go above and beyond to deliver an exceptional purchasing experience. Jason and Mason are no pressure, feel like friends, and make it almost impo They go above and beyond to deliver an exceptional purchasing experience. Jason and Mason are no pressure, feel like friends, and make it almost impossible to go anywhere else. My first was a Giulia TI Sport and the second was the Abarth I've been in love with for too long. Thank you for making it first-class. More

by JESSMPLS Verified Customer Verified Customer

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Love my car and great friendly service. the salesperson helped me figure out which car I like the best and which one was the best price. I found the perfect car and hope to keep it for a long time. helped me figure out which car I like the best and which one was the best price. I found the perfect car and hope to keep it for a long time. More

by COLLEEN1WOLF Verified Customer Verified Customer

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Always Amazing customer service, we have purchased all of our vehicles from FIAT of Minneapolis. The staff is amazing, wonderful, helpful, friendly, and outstanding. Our next vehicle will be from FIAT of our vehicles from FIAT of Minneapolis. The staff is amazing, wonderful, helpful, friendly, and outstanding. Our next vehicle will be from FIAT of Minneapolis. More

by yadgmal Verified Customer Verified Customer

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Both Mason (sales) and Tim (finance) were great to work with. I traveled from the Chicagoland area to Minneapolis for my 2020 Stelvio, and all went smoothly. It was worth the trip. with. I traveled from the Chicagoland area to Minneapolis for my 2020 Stelvio, and all went smoothly. It was worth the trip. More

by GBAUSKE Verified Customer Verified Customer

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Mason was super helpful and knowledgeable, and was able to recommend a vehicle that fit our unique needs. I also never felt pressured by any staff member. I will recommend them to others! to recommend a vehicle that fit our unique needs. I also never felt pressured by any staff member. I will recommend them to others! More

by NUKAPUNK Verified Customer Verified Customer

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2020 stelvio I was wary coming into the dealership because my previous experience was that luxury car salesmen are snooty or greasy. Thankfully, Mason was neither I was wary coming into the dealership because my previous experience was that luxury car salesmen are snooty or greasy. Thankfully, Mason was neither. I asked lots and lots of questions and he rapid-fired answers. I couldn’t stump him on anything. He’s an Encyclopedia Masonica. When I asked tough questions, he responded in way that felt thoughtful and fair. His deft swipes at competitors were knowledgeable-based not bomb throwing. This made me trust him. But more than anything it was Mason’s love of cars that swayed me. He gushed over Alfa and boyishly giggled when I hit the accelerator. I felt like he was sharing his love not selling me a chunk of metal. His positive energy made the buying process enjoyable. He was also professional, diligent and personable. But that’s the easy stuff. Without this type of buying experience, I doubt I would gone though with the purchase. I came into the dealership on a lark but found that I just couldn’t not buy. During the wait period, I continued to get good communication. It’s always memorable to me how a business responds after the sale and they hit the mark here too. I wholeheartedly recommend this dealership. Now I get to enjoy my new Alfa. Vroom vroom. More

by ROBERTPATTENM Verified Customer Verified Customer

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I didn't feel treated like a customer the sales guy Mason hermes was rude and didn't explain what was wrong with the car 👎 hermes was rude and didn't explain what was wrong with the car 👎 More

by JBOLAINEZ90 Verified Customer Verified Customer

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My favorite car dealership. Excellent customer service and great cars. I bought a Fiat Turbo and took it in for an oil change. Excellent service. I would recommend for anybody looking to buy a car to stop and great cars. I bought a Fiat Turbo and took it in for an oil change. Excellent service. I would recommend for anybody looking to buy a car to stop by in. More

by FORGACOVAE77 Verified Customer Verified Customer

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I appreciated the relaxed, considerate attitude throughout the experience. We had no intention of finalizing a sale that day. We just came to get a test drive and some answers to questions. Things throughout the experience. We had no intention of finalizing a sale that day. We just came to get a test drive and some answers to questions. Things just flowed positively. When my husband leaned over and said, “Well, do you want the car?”, I was shocked but delighted. Thank you for the no pressure but thorough, patient response to our inquiries. More

by LINDAHILLEQUE Verified Customer Verified Customer

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