Mason Hurst

My salesman Stephen knew all the specs of the truck I wanted , was respectful and helpful. wanted , was respectful and helpful. More

by sowtrout Verified Customer Verified Customer

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Although it took 6 months and two separate orders to get my corvette, Mason Hurst and Rogers Serpas kept me in the loop and informed. They kept reassuring me that it was going to happen. They kept me focuse my corvette, Mason Hurst and Rogers Serpas kept me in the loop and informed. They kept reassuring me that it was going to happen. They kept me focused and it helped me to keep a positive attitude throughout the process. It was worth it in the long run. When I walked into the showroom, all of the salespersons knew who I was and the car I was there to pick up. Several shook my hands, and everyone bragged on the final product. I was so impressed with the maintenance area; it was pretty clean. Not sure if I've ever seen another dealer with a cleaner work area. Shows the pride of the company and workers. I'm sure this carries over to the service provided to car owners. I hope for routine maintenance only but if I do encounter serious issues that I'll be properly taken care of. This is my first corvette, my dream car, and my retirement present to myself. I'm hoping for a good experience and long-term relationship. More

by kevgobear Verified Customer Verified Customer

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Fourth vehicle I’ve purchased from Bill Hood Chevy and this was by far the best experience of all. Buying process was faster than ever. Finance and customer service were attentive and efficient. Very plea this was by far the best experience of all. Buying process was faster than ever. Finance and customer service were attentive and efficient. Very pleased with my purchase and the experience. More

by bford6 Verified Customer Verified Customer

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Mason was fantastic. He took over my purchase when my first salesman sadly passed away. 10 out of 10 recommend Bill Hood Chevrolet and Mason. He took over my purchase when my first salesman sadly passed away. 10 out of 10 recommend Bill Hood Chevrolet and Mason. More

by lawsonpisher Verified Customer Verified Customer

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Excellent experience and a pleasure to not be pressured in such an expensive decision for such a long period of time in such an expensive decision for such a long period of time More

by JOE.BUCKLEY Verified Customer Verified Customer

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Very good kindness and interest in their customers. They respond quickly and work for satisfaction. They respond quickly and work for satisfaction. More

by sara2811 Verified Customer Verified Customer

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After a tussle with another dealer that seemed to be on a mission to confirm every negative stereotype about car salespeople, it was a pleasure to do business with someone that was forthright and personable. mission to confirm every negative stereotype about car salespeople, it was a pleasure to do business with someone that was forthright and personable. I would gladly do business with them again.. More

by tolver504 Verified Customer Verified Customer

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I had a wonderful experience purchasing a pre owned vehicle here at Bill Hood Chevrolet in Covington. The process was stress free and pleasant. Mason and Rogers was very thorough and knowledgeable. vehicle here at Bill Hood Chevrolet in Covington. The process was stress free and pleasant. Mason and Rogers was very thorough and knowledgeable. More

by tiffanyrealtor101 Verified Customer Verified Customer

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Super nice! I appreciated all of the help with the purchase of my car & the service & help after! Best place to buy! I appreciated all of the help with the purchase of my car & the service & help after! Best place to buy! More

by aeg1217 Verified Customer Verified Customer

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The salesman lied and didn’t follow through and doesn’t bother to respond to contact. Would not recommend at all! Do yourself a favor and shop elsewhere!!! bother to respond to contact. Would not recommend at all! Do yourself a favor and shop elsewhere!!! More

by ashley Verified Customer Verified Customer

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