Mason Moore
Mason Moore at Bob Howard Hyundai

Mason Moore

General Manager

Bob Howard Hyundai

613 S.W. 74th St
Oklahoma City, OK 73139

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4.6
23 Reviews
4.6

23 Reviews

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23 Reviews of Mason Moore

August 19, 2026

Dealership Rating
Employee Rating

Initially friendly but impatient. ..I signed what they needed and they still wanted me to buy repair packages. They argued with my insurance company regarding the necessity of having More

by Lawrencevalarie055@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon

Aug 19, 2026

Bob Howard Hyundai responded

We’re sorry to hear that your experience left you feeling frustrated and pressured. We take concerns regarding the sales process, insurance requirements, vehicle condition, and especially the documents presented for signature very seriously. We would appreciate the opportunity to review the details of your transaction, including the agreements you referenced, so we can better understand what occurred and address any discrepancies. Please contact our management team directly with your name and vehicle information so we can look into this matter and work toward an appropriate resolution. Thank you for bringing your concerns to our attention. Your feedback is important to us and helps us identify where we need to improve.

August 15, 2026

Dealership Rating
Employee Rating

I was pleased with the work that was done on my vehicle they fixed the issue that the vehicle had within a reasonable amount of time thank you. Outstanding customer service thank you for everything you've More

by jamjim57001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 11, 2026

Dealership Rating
Employee Rating

Very clean, friendly, didn’t push you in buying a vehicle. Lot of vehicles.impressive! More

by Darla
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Braden ?

Aug 12, 2026

Bob Howard Hyundai responded

Hello Darla, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2026

Dealership Rating
Employee Rating

The service advisor was very friendly and helpful I needed to get my oil change on my 2024 Hyundai Venue they did the service very quick they told me I needed new wiper blades and I told them I would More

by brobill1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The rest of the staff

Aug 12, 2026

Bob Howard Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Aug 12, 2026

brobill1972 responded

Thank You Very Much

August 03, 2026

Dealership Rating
Employee Rating

Best oil/filter change, yet. Time waiting in the service lounge was unbelievably short. It was one of those 5 minute private changes. This was my vehicle at my dealer. Total time More

by rawhite1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James

Aug 05, 2026

Bob Howard Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Hyundai. We are always more than happy to assist you if anything else comes up. Take care!Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2026

Dealership Rating
Employee Rating

Very nice and clean waiting area. Work is very thorough and good. Jacob is whom I always deal with and he is tops very respectful and keeps me informed. More

by engine5mwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob

Jul 15, 2026

Bob Howard Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jacob here at Bob Howard Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2026

Dealership Rating
Employee Rating

Everyone was friendly and helpful. They explained things on my car I did not know which was very helpful for me. More

by Barbaradye1242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaun

Jul 07, 2026

Bob Howard Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 05, 2026

Dealership Rating
Employee Rating

Service department here is great. So polite and helpful. Juan was very helpful and knowledgeable. More

by Gman1coop2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan

Jul 06, 2026

Bob Howard Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2026

Dealership Rating
Employee Rating

Only had a positive experience while I was at this dealership looking for a car to buy. More

by kron4544
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zayne

Jul 02, 2026

Bob Howard Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 22, 2026

Dealership Rating
Employee Rating

Fast service, nice waiting area. I was kept updated on what was going on with my vehicle. Excellent service! More

by marylynnq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Mulkey

Jun 24, 2026

Bob Howard Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

1

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