Mason Moore
Mason Moore at Bob Howard Hyundai

Mason Moore

General Manager

Bob Howard Hyundai

613 S.W. 74th St
Oklahoma City, OK 73139

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4.2
36 Reviews
4.2

36 Reviews

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36 Reviews of Mason Moore

October 19, 2026

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Employee Rating

I guess because I purchased my own part from a Hyundai website, they price gouged and charged me $181 to install a $133 part; small enough to fit in my hand. More

by N.G.
Recommend Dealer
No

Other Employees Tagged: Samuel Atterberry

October 17, 2026

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Very professional. The work on my auto is good and it runs so much better. More

by Redhtrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James and Jim

Oct 18, 2026

Bob Howard Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2026

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Sales staff was knowledgeable and extremely helpful. Appreciated their honesty and commitment to making our experience enjoyable. More

by mrust317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2026

Bob Howard Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Hyundai! We can't wait to see you again, have a great day.

September 26, 2026

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Yannick was great but the manager was a xxxxx. Very confrontational trying to get us to finance with them. He was sweating and fidgeting, at one point we almost walked out. But again the rest of p More

by jrodzmori
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Yannick

Sep 29, 2026

Bob Howard Hyundai responded

Hi jrodzmori, thank you for your feedback! We're thrilled to hear that Yannick and the rest of our team provided great service, but we sincerely apologize for the confrontational experience with the manager. Your insights are invaluable, and we will address this to ensure our customer-centric approach remains trustworthy and reliable. We hope to welcome you back soon!

September 24, 2026

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I never feel like they are trying to swindle me for my money. Very efficient and friendly service. More

by anthonyokc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Samuel Atterb

Sep 25, 2026

Bob Howard Hyundai responded

Hi, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2026

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Quick and efficient, everyone I have been in contact with has been friendly and courteous since our purchase. I did receive a text about setting up my first service appointment, which I had a question about More

by Mkrokitka
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Drake

Sep 25, 2026

Bob Howard Hyundai responded

Hi Mkrokitka, thank you for your kind words about our quick and efficient service. I apologize for the delay in getting back to you regarding your recall question; your concerns truly matter to us. I'm glad to hear that the recall was addressed during your service appointment, and we appreciate your trust in our customer-centric approach. We look forward to continuing to provide you with reliable support and quality service in the future!

September 14, 2026

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Went in for an oil change also needed a key for our 2025 Palisade. They quoted me over 800 dollars. Ican buy one on line for just over 100 dollars. This is way people hate car dealerships More

by ksoutherland0555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 14, 2026

Bob Howard Hyundai responded

Thank you for your feedback. We understand how seeing a key online for around $100 compared with a dealership quote can be frustrating. Our pricing is based on Hyundai’s pricing for the correct OEM key, along with the programming required to properly pair the key to your 2025 Palisade. Unfortunately, we do not control Hyundai’s OEM parts pricing. Keys found online may be aftermarket, used, or may still require additional programming before they will work with the vehicle. We always want to be transparent about what we are quoting and make sure the key we provide is the correct Hyundai part and is properly programmed to your vehicle. We appreciate your business and would be happy to review the quote with you and explain exactly what was included in the $800 amount.

Sep 18, 2026

Bob Howard Hyundai responded

Thank you for your feedback. We understand how seeing a key online for around $100 compared with a dealership quote can be frustrating. Our pricing is based on Hyundai’s pricing for the correct OEM key, along with the programming required to properly pair the key to your 2025 Palisade. Unfortunately, we do not control Hyundai’s OEM parts pricing. Keys found online may be aftermarket, used, or may still require additional programming before they will work with the vehicle. We always want to be transparent about what we are quoting and make sure the key we provide is the correct Hyundai part and is properly programmed to your vehicle. We appreciate your business and would be happy to review the quote with you and explain exactly what was included in the $800 amount. Mason Myers General Manager masonmyers@Group1Auto.com

Sep 14, 2026

ksoutherland0555 responded

How strange because i calles Hyundai to complain and they told they have no control over pricing that the dealer sets all pricing. Sounds like someone not being truthful.

Sep 15, 2026

ksoutherland0555 responded

If Hyundai set all prices then wouldn't all Hyundai dealerships be the same. But their not are they.

September 10, 2026

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My name is Will I brought my car from Bob Howard fuel pump went bad they took good care of me and my car they did a inspection on it got me running great and the service was great Thank you Guys More

by willtuggle62
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 11, 2026

Bob Howard Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2026

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I purchased a 2025 Hyundai Venue on August 1, 2026 a the dealership. Yannick was very professional during the viewing, test driving and transactions. I was told that the vehicle I purchased was certified w More

by newyork.brooklyn2026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Yannick Tachim Chagom

Sep 04, 2026

Bob Howard Hyundai responded

Thank you for bringing this to our attention. I’m sorry to hear about your experience and the lack of communication. Our team will be reaching out to you directly to review your concerns and work toward getting this resolved.

September 02, 2026

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Employee Rating

Great service,excellent customer support. Easy no hassle car buying experience from greeting to purchase. More

by lilyanddaddy1975
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nansy Reyes.

Sep 03, 2026

Bob Howard Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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