23 Reviews
Write a Review23 Reviews of Mason Moore
August 19, 2026
Initially friendly but impatient. ..I signed what they needed and they still wanted me to buy repair packages. They argued with my insurance company regarding the necessity of having ..I signed what they needed and they still wanted me to buy repair packages. They argued with my insurance company regarding the necessity of having it to drive off the lot. Of course they offered their insurance person/company. I was also told ,repeatedly, that the car was "safe" to drive or they couldn't sell it.....I signed an "As is" warranty of 30 days or 1,000 miles but the rep came back with a blank one for me to sign that I would be responsible for any and all repairs and they could not honor the first agreement they had me sign. I signed on the dotted line and drove off the lot. Lesson learned...., More
Other Employees Tagged: Brandon
August 15, 2026
I was pleased with the work that was done on my vehicle they fixed the issue that the vehicle had within a reasonable amount of time thank you. Outstanding customer service thank you for everything you've they fixed the issue that the vehicle had within a reasonable amount of time thank you. Outstanding customer service thank you for everything you've done. More
August 11, 2026
The service advisor was very friendly and helpful I needed to get my oil change on my 2024 Hyundai Venue they did the service very quick they told me I needed new wiper blades and I told them I would needed to get my oil change on my 2024 Hyundai Venue they did the service very quick they told me I needed new wiper blades and I told them I would take care of it this is the second time I have had my oil change there and hope to continue with the service More
Other Employees Tagged: The rest of the staff
August 03, 2026
Best oil/filter change, yet. Time waiting in the service lounge was unbelievably short. It was one of those 5 minute private changes. This was my vehicle at my dealer. Total time Time waiting in the service lounge was unbelievably short. It was one of those 5 minute private changes. This was my vehicle at my dealer. Total time? Maybe an hour. But I KNOW it was done properly by a factory- trained service tech. My service writer, James, was top shelf and a pleasure to get to know. On point, cognizant of my needs, and stayed on top of everything. More
Other Employees Tagged: James
July 14, 2026
Very nice and clean waiting area. Work is very thorough and good. Jacob is whom I always deal with and he is tops very respectful and keeps me informed. Work is very thorough and good. Jacob is whom I always deal with and he is tops very respectful and keeps me informed. More
Other Employees Tagged: Jacob

