Mason Steltz | Page 2

I called about a vehicle that was newly listed. It was so new pics weren’t up yet. Dmetri (sales manager) immediately asked Mason to get me pics and the spec sheet. It was perfect. I quickly se It was so new pics weren’t up yet. Dmetri (sales manager) immediately asked Mason to get me pics and the spec sheet. It was perfect. I quickly sent a deposit and the dealership quickly got it inspected and certified. When I arrived, the car was beautiful and just what I was looking for. Mason asked me for the documents he needed ahead of time and had everything ready when I got there. He was professional and prepared to help - even coming in on his day off to deliver the vehicle. Karissa in the finance office was also particularly efficient. And Dmetri made sure to stop by and introduce himself. This dealership was top notch and I look forward to working with them again in the future! More

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I cannot say enough about my salesperson Eddie! ! He not only made it possible to get me out of my lease without too much of a loss he also got me into a brand new X3 Which I absolutely love...Eddie ! He not only made it possible to get me out of my lease without too much of a loss he also got me into a brand new X3 Which I absolutely love...Eddie went above and beyond To help me out during this sale experience, and even gave me much more assistance after the sale in setting up my new vehicle i am 70 years old and basically old school.. Eddie guided me and set up my vehicle so even I can understand it..... I cannot say enough about this young man, his professionalism, politeness And attitude made this overall experience for my wife and myself exceptional.. I will definitely be passing Eddie's name along to all of my friends out there as well as your dealership due to the way i was taking care of by my salesman eddie.. More

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We had a great experience and the sales and finance staff were fantastic to work with. Everyone we engaged were helpful and knowledgeable making our buying experience a breeze. were fantastic to work with. Everyone we engaged were helpful and knowledgeable making our buying experience a breeze. More

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Mason was very kind, courteous and extremely knowledgeable and answered any of our questions always with a small. He certainly is an asset to your staff. knowledgeable and answered any of our questions always with a small. He certainly is an asset to your staff. More

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Just purchased a used BMW here. They were transitioning from Daniel BMW to Sloane. We were delayed a week due to the transition but through that time they effectively communicated They were transitioning from Daniel BMW to Sloane. We were delayed a week due to the transition but through that time they effectively communicated with us every step. The day of vehicle pick up they took time to each the vehicle features and ensure I was set up on the app. The final purchase paperwork was handled smoothly and I did not feel pressured to purchase additional items. Overall a very positive experience. I’d use the dealership for a vehicle purchase again. More

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Overall this dealership was not as customer friendly as others i visited. Lexus was the best experience. They even leant me a car to try out for 2 days. I would be driving a Lexus if it came in all whee others i visited. Lexus was the best experience. They even leant me a car to try out for 2 days. I would be driving a Lexus if it came in all wheel drive. More

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Exceptional service! ! Mason Steltz stayed in contact with me throughout my purchasing experience and after- I especially appreciated his thoughtfulness to manage my expec ! Mason Steltz stayed in contact with me throughout my purchasing experience and after- I especially appreciated his thoughtfulness to manage my expectations through the unexpected delay caused by a stop-sale/recall and his top-notch service approach. I highly recommend Daniels BMW and letting Mason manage the sale. Everyone at this dealer location was outstanding! More

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Mason, our sales representative, was excellent in helping to specify our car and keep us informed of its progress through production and delivery. We have purchased BMWs from Daniels for the past 21 years a to specify our car and keep us informed of its progress through production and delivery. We have purchased BMWs from Daniels for the past 21 years and have always been extremely satisfied. More

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Mason and Brian did a great job helping us and it was a nice experience. Would recommend Daniel’s nice experience. Would recommend Daniel’s More

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Mason made the overall experience amazing from tracking the car to receiving it. Thanks for the awesome experience and M3! the car to receiving it. Thanks for the awesome experience and M3! More

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