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Mateo Gutierrez
63 Reviews
Dealership Experience
11 yrs, 2 mos
Industry Experience
11 yrs, 2 mos
Languages Spoken
English
Spanish
63 Reviews of Mateo Gutierrez
May 31, 2023
I went in for service and recall and a promise from my salesman that i would be given a key for my locking lugnuts that was missing when i bought my truck. When we made the appointment we were told they w salesman that i would be given a key for my locking lugnuts that was missing when i bought my truck. When we made the appointment we were told they would have the key, Instead they put on some not matching, not locking lug nuts, which is probably good because they didn’t give me any key. And they did not tell me anything about what they did. I guess they did the recall service. And i hope they did my service- but i was told by the service department- when i made my appointment- to present my coupon to the cashier- but the cashier said she can’t take the coupon- the service rep had to be given the coupon. Eventually they credited me- but the hassle was not appreciated. Needless to say- the new truck i was planning to buy this year for my business-will not be from Burnsville. More
by roadkillvb
Other Employees Tagged: Cashier
May 25, 2023
I had it in for the 40,000 mile maintenance. They had it done very quickly and I waited in the customer lounge which was clean, beverages to drink. They had it done very quickly and I waited in the customer lounge which was clean, beverages to drink. More
by Bob_E
Other Employees Tagged: Jerry Irwin, Steve Helminiak, Mark Roullier
April 30, 2023
Service has always been great every time I have my oil changed. I highly recommend this place! Always friendly! Prices are reasonable! changed. I highly recommend this place! Always friendly! Prices are reasonable! More
by maggieab33
Other Employees Tagged: Jerry Irwin, Steve Helminiak, Mark Roullier
April 29, 2023
Excellent and timely service department! Highly recommend this dealership for all your service needs! Thanks Highly recommend this dealership for all your service needs! Thanks More
by mvadams
Other Employees Tagged: Mike Varner, Jerry Irwin, Steve Helminiak, Mark Roullier, Adam Saba
April 24, 2023
ALWAYS FRIENDLY AND PROFESSIONAL--SERVICE WRITERS AMAZING !!!! PRICES WERE REASONABLE--ENTRYWAY AND SERVICE AREA SUPER SPOTLESS !!!!! !!!! PRICES WERE REASONABLE--ENTRYWAY AND SERVICE AREA SUPER SPOTLESS !!!!! More
by "CAPTAIN AMAZING"
Other Employees Tagged: Steve Helminiak
April 17, 2023
Brought my Durango in for an oil change and recall inspection. I used their shuttle service to bring me back to work. I love this service because I dont have to wait for the service to be done. The inspection. I used their shuttle service to bring me back to work. I love this service because I dont have to wait for the service to be done. The got the service done promptly and everyone was very friendly. More
by Betty
Other Employees Tagged: Steve Helminiak
April 14, 2023
Service has always been great and the staff is friendly and helpful. Salesman Tom Green was excellent to work with. and helpful. Salesman Tom Green was excellent to work with. More
by Barbara Teff
Other Employees Tagged: Jerry Irwin, Steve Helminiak, Mark Roullier, Thomas Green III
February 23, 2023
Bought my car there, and have had it serviced only there and the service is excellent! Thanks Dodge of Burnsville! ❣️ and the service is excellent! Thanks Dodge of Burnsville! ❣️ More
by Kenobug
Other Employees Tagged: Mike Varner, Jerry Irwin, Steve Helminiak, Mark Roullier, Adam Saba
January 30, 2023
Got an oil change on Saturday was able to use one of my coupons and got my truck washed as well. We were in/out within the hour. Best experience ever. coupons and got my truck washed as well. We were in/out within the hour. Best experience ever. More
by cyndib
Other Employees Tagged: Robert Hannah, Jerry Irwin, Steve Helminiak, Mark Roullier
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