Matheus Neves
Matheus Neves at Kelly INFINITI

Matheus Neves

Product Specialist

Kelly INFINITI

155 Andover Street
Danvers, MA 01923

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5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of Matheus Neves

April 03, 2026

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Employee Rating

My experience with this dealership was fantastic. very professional, considerate and knowledgeable. It was a comfortable atmosphere. More

by BA
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 03, 2026

Kelly INFINITI responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a fantastic experience and found our team to be professional, considerate, and knowledgeable. Creating a comfortable and welcoming atmosphere is very important to us. We truly appreciate you choosing Kelly INFINITI and look forward to assisting you again in the future!

March 31, 2026

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Matheus was very friendly and professional throughout me purchasing my new car. I would highly recommend him to anyone looking for an Infinity. More

by Robert.durant
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Alterio

Apr 01, 2026

Kelly INFINITI responded

Thank you, Robert! We’re so glad to hear that Matheus provided a friendly and professional experience while helping you purchase your new vehicle. He’ll truly appreciate your recommendation! Congratulations on your new car, and thank you for choosing Kelly INFINITI—we look forward to assisting you again in the future!

March 31, 2026

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Kelly Infiniti always provides great service. They are always helpful in explaining what is going on and never keep me waiting too long! More

by webberbeth
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Recommend Dealer
Yes
Apr 01, 2026

Kelly INFINITI responded

Thank you for your kind feedback! We’re so glad to hear that you consistently receive great service and that our team keeps you informed while valuing your time. Providing a smooth and efficient experience is always our goal. We truly appreciate your continued trust in Kelly INFINITI and look forward to seeing you again!

March 15, 2026

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Very knowledgeable and professional. Sales staff very helpful and attentive. Received vehicle clean and fully ready to go. Great job guys! More

by scrateau
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Figueiredo, Vivian Veth

Mar 16, 2026

Kelly INFINITI responded

Thank you for the great feedback! We’re so glad to hear that our sales team was knowledgeable, professional, and attentive throughout your visit. It’s wonderful to know your vehicle was delivered clean and ready to go. We truly appreciate your kind words and thank you for choosing Kelly INFINITI. Enjoy your vehicle!

March 03, 2026

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Employee Rating

Sales (Matteus Neves), Service and vehicles are top notch. I would have given 5 stars, but the details of our extended warranty package were not explained to us in in full (shame on us for not asking More

by Rblt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Figueiredo

Mar 04, 2026

Kelly INFINITI responded

Thank you for sharing this with us! We’re so glad to hear that you found our Sales team, Service department, and vehicles to be top notch — and we truly appreciate your kind words about Matteus. We also sincerely appreciate your honest feedback regarding the extended warranty explanation. Clear and thorough communication is extremely important to us, and we’re sorry to hear that you felt the details could have been handled better. Your input helps us improve, and we’ll certainly use it as an opportunity to ensure everything is explained as clearly and completely as possible moving forward. If you would ever like to review your coverage in more detail, we’d be more than happy to go over it with you. Thank you again for your business and for giving us the opportunity to earn your trust.

Mar 04, 2026

Rblt responded

Quite frankly it’s partially my fault for not asking the right questions, but we had been there for hours even after opting to pick up the car the next day. The final step in the process was to meet with Josh to discuss extending the warranty. We waited about another 20-30 minutes before he was available, and by that time we were about done. He was great explaining what the coverages he was recommending did, but never gave us line item prices (they may have been in the fine print, I don’t know). We shuffled around several papers for signatures, and we left. When I read some of the details Monday evening I was angry with myself. I mean Simonizing sounds like a good idea, but for almost $1000? And tire/rim protection is a good idea - but for over $2100? I would not have agreed to those add ons if I had known the actual costs. Shame on me. Can I do anything about these charges now? Thank you, RL.

February 27, 2026

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Very friendly dealership salesman was very informative and 100% not pushy Definitely would buy here again More

by epiment84
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Josh Figueiredo

Mar 02, 2026

Kelly INFINITI responded

Thank you for your awesome feedback! We’re so glad to hear that our team provided a friendly, informative, and pressure-free experience — that’s exactly how we strive to treat every customer. We truly appreciate your trust and your willingness to return in the future. Congratulations on your vehicle, and we look forward to working with you again at Kelly INFINITI!

February 21, 2026

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Easiest car buying experience we have had! The staff was great! Mike our salesman was awesome. More

by srielly2
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Fecteau, Nick Gird, Junior Pena, Vivian Veth, Mike Magulas , Jacquelyn DeSouza, Gino Drigotas

Feb 24, 2026

Kelly INFINITI responded

Thank you so much for the great review! We’re thrilled to hear this was the easiest car buying experience you’ve had—that’s exactly what we aim for. Mike will be so happy to know you appreciated working with him! We’re proud of our team and grateful you chose Kelly INFINITI. Enjoy your new vehicle, and we look forward to seeing you again down the road!

February 19, 2026

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Sales & finance process was a breeze and not intimidating at all. Matheus, my salesperson was wonderful. I chose the "boutique' dealer for a reason and glad I did. More

by tmosson1
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Feb 20, 2026

Kelly INFINITI responded

Thank you so much for your thoughtful review! We’re thrilled to hear that your sales and finance experience was smooth and comfortable—that’s exactly what we strive for. Matheus will be so happy to know he made such a positive impact. We’re proud to offer a more personalized, “boutique” style experience, and it means a lot that you chose us for that reason. Thank you for trusting Kelly INFINITI—we look forward to welcoming you back again!

February 16, 2026

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This has been the best car experience! The process was fast, thorough, and they really listened to my expectations. Everyone was very accommodating and made sure I was comfortable with the More

by Tonita.poston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Avola, Josh Figueiredo, Mike Magulas , The secretary was very sweet and attentive as well!

Feb 16, 2026

Kelly INFINITI responded

Thank you, Tonita! We’re thrilled to hear that your visit to Kelly INFINITI was fast, thorough, and stress-free. It’s wonderful to know that Lisa, Josh, Matheus, and Mike provided such attentive and accommodating service, and that you felt fully supported throughout the process. We truly appreciate your kind words and look forward to assisting you with future vehicles. Congratulations, and welcome to the Kelly INFINITI family!

January 13, 2026

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Been a long time customer and continue to be as treated very well by staff More

by Esilva11
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Jan 13, 2026

Kelly INFINITI responded

Thank you for being such a loyal member of the Kelly INFINITI family! We truly appreciate your continued trust and are so glad to hear our team consistently treats you well. We look forward to taking great care of you for many years to come!

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