Matt Abdel
Matt Abdel at McCombs Ford West

Matt Abdel

Finance Manager

McCombs Ford West

7111 NW Loop 410
San Antonio, TX 78238

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4.9
72 Reviews
4.9

72 Reviews

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72 Reviews of Matt Abdel

August 30, 2025

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Employee Rating

I didn't like how financing was moving numbers around because the math wasn't mathing. We had to call them out and we shouldn't have to that in a dealership. They also told us that they would help gettin More

by c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2025

McCombs Ford West responded

Christina, Thank you for your feedback. We are sorry that you didn't have a perfect experience. Upon reviewing your file, I see that Louis did reach out to you with the Outlaw number four days after your purchase. Normally, we do that kind of thing here at the dealership. The delay in his response was due to the Accessories Manager being out for personal reasons. Upon his return, he informed Louis that it would have to be done at our Outlaw location. Of course, if we had known that, we could have just told you that in the first place. We apologize for the delay in that information. We don't think Matt would ever try to intentionally obfuscate in the finance office, but if there was some confusion, we apologize for that as well. You can probably tell by our other reviews that this is not the normal outcome. We take "Driven to Serve" to heart. We hope we get another shot in the future to do better. Thank you for your feedback.

August 29, 2025

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Employee Rating

Car buying went great 👍 Paul help me out with everything I needed 🙏 car running great 👍 More

by Psulym0328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Hernandez

Aug 29, 2025

McCombs Ford West responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McCombs Ford West.

August 24, 2025

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James & Ken took excellent care of us. They were kind, professional and handled a sticky situation well. Would recommend Ken to any buyer, be sure to ask for him by name. More

by Danidillard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Martinez, Kenneth Egle

Aug 24, 2025

McCombs Ford West responded

Thank you so much for choosing McCombs Ford West! Please let us know if we can be of any more assistance.

April 15, 2025

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The entire process was very sooth. My salesman Alex Pena went above and beyond for me. I would recommend Alex and McCombs Ford West to anyone looking for a great car buying experience. More

by bobrichardsontx
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Pena, Fabian Amaro

Apr 15, 2025

McCombs Ford West responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McCombs Ford West.

March 28, 2025

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Employee Rating

Cristo was very friendly and helped me obtain the best deal possible in a timely manner. Cristo is very knowledgeable and professional in all things related to buying a new vehicle. The financial team lea More

by suparn7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristo Mendoza

Mar 28, 2025

McCombs Ford West responded

Thanks for your feedback on your recent visit to McCombs Ford West. It's great to hear that we were able to assist you and that you had such a positive experience.

February 27, 2025

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Cristo , nos ayudo bastante , muy amable y empatico , les recomiendo pasar con el para hacer su compra. More

by arnaldoo05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristo Mendoza , Brandon reina

Feb 27, 2025

McCombs Ford West responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 22, 2025

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Employee Rating

Mr. Cristo was able to work with us and he was friendly, knowledgeable, and truly took the time to understand my needs. He patiently walked me through all the options, answering every question without pushi More

by yazminmrn05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2025

McCombs Ford West responded

Thanks, Yazmin, for your feedback on your recent visit to McCombs Ford West. It's great to hear that Cristo was able to assist you and that you had such a positive experience.

February 17, 2025

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Employee Rating

Hello, I just wanted to share that I have found and purchased multiple cars with Cristo Mendoza at Red McCombs Ford West, and each time, they go above and beyond to get me the vehicle I need. If you're More

by Loveforbrave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristo Mendoza

Feb 17, 2025

McCombs Ford West responded

Thank you for your very kind review. Matt, Cristo, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McCombs Ford West.

January 30, 2025

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Employee Rating

Marcus and Cristo were very professional and very carrying they are amazing! They made it happened for me and my spouse to get us the car we wanted. More

by wasana.jenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristo Mendoza , Marcus

Jan 30, 2025

McCombs Ford West responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 19, 2025

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Employee Rating

Great service and matt in finance is the best. Met my expectations. Definitely coming back for an upgrade when the time is right. More

by walkerttransport
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gray, Cristo Mendoza

Jan 19, 2025

McCombs Ford West responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McCombs Ford West.

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