Matt Arsenault | Page 4

5 MONTH CHECK I took my car in for a 5 month warranty checkup. I got there 45 minutes early and they took me immediately. The service person was extremely friendl I took my car in for a 5 month warranty checkup. I got there 45 minutes early and they took me immediately. The service person was extremely friendly and explained what they did to my car in great detail. My husband and I have purchased 3 Toyota's from Woburn Motors using the same sales representative. We have always been very satisfied and impressed with all of the service we have gotten from the initial sales, financial and follow-up service. We have and will highly recommend this dealership. More

by C.PRATA Verified Customer Verified Customer

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Good, prompt service and great follow up They reached me on time for maintenance schedule, quick and on time service. Friendly, clear explanation, good sales techniques, helpful. I have been They reached me on time for maintenance schedule, quick and on time service. Friendly, clear explanation, good sales techniques, helpful. I have been receiving positive feedback! More

by STANLEYLAW Verified Customer Verified Customer

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Scam artists Went in for basic check and called next day there was 3,600+ in repairs. I paid $135 for a diagnostic test and wasn’t given the error codes. This does Went in for basic check and called next day there was 3,600+ in repairs. I paid $135 for a diagnostic test and wasn’t given the error codes. This doesn’t include the rental I needed. I knew the were full of it and took it to two other shops and both confirmed the same thing. I then showed them Woburn paperwork and everything was checked they reported needed immediate attention had zero issues. My $3,600+ cost me $243 dollars. I purchased 3 cars from them and definitely that will be it. More

by I was born at night but not last night Verified Customer Verified Customer

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The service staff is extremely helpful every time you come i The service staff is always ready to help no matter what the problem is and they will explain everything to you before beginning the work and they wil The service staff is always ready to help no matter what the problem is and they will explain everything to you before beginning the work and they will help you every step of the way. More

by TOMB1750 Verified Customer Verified Customer

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Great service. Show they really care about their customers Team always keeps me aware of potential issues. Always very friendly. Even to the point to tell you someone will be with you shortly if you are waitin Team always keeps me aware of potential issues. Always very friendly. Even to the point to tell you someone will be with you shortly if you are waiting in line. Makes your presence feel acknowledged which can be important. Great attitude on all of the team. Shows team unity, that there is a good hiring and training process and people enjoy their job. More

by mhurley1212 Verified Customer Verified Customer

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30K checkup and change winter tires Have been buying and servicing my Toyotas from WFM for 20+ years. They are not only the BEST dealership but one of the BEST businesses that I have de Have been buying and servicing my Toyotas from WFM for 20+ years. They are not only the BEST dealership but one of the BEST businesses that I have dealt with (and I am a CPA and deal with hundreds of companies). They are honest, ethical, totally fair and very professional. The service advisors are OVER THE TOP great. Mike is THE most honest, friendliest and most knowledgeable professionals that I have dealt with. I do not typically do these type of reviews, but for WFM, I will make an exception. And, my 2006 Toyota Avalon has 356K miles and has been serviced only at WFM and still running. I just bought a 2017 Avalon from Hany and he was also fantastic. Highly recommend More

by joefaris Verified Customer Verified Customer

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Quick Service for My Car I like coming here because it’s fast, easy, and people are not just friendly, they’re helpful too. They explained everything involved in the service a I like coming here because it’s fast, easy, and people are not just friendly, they’re helpful too. They explained everything involved in the service and what was done to my car. They didn’t even mind all my crazy questions! More

by JohnnyV Verified Customer Verified Customer

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Great service that was very quick. Waiting area was clean and well stocked with snacks and beverages with more than enough charging stations for devices. service that was very quick. Waiting area was clean and well stocked with snacks and beverages with more than enough charging stations for devices. More

by SMD796 Verified Customer Verified Customer

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Tire trouble and routine maintenance I really like the way toyota takes care of my routine maintenance on my new sienna. My only disappointment was that when I asked them to check my tir I really like the way toyota takes care of my routine maintenance on my new sienna. My only disappointment was that when I asked them to check my tire , which had a slow leak. he recommended a new one because there was a quarter inch star bit stuck in the tire and your patches for that repair weren't that much bigger. So I ended up being charged for a brand new tire. Wish I didn't do that. Should've taken it to a gas station instead. More

by MELONS58 Verified Customer Verified Customer

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It was easy and painless. I brought my car in for a quick service. Matt was great! I was in and out quickly and very satisfied. He even applied a few coupons for me. I brought my car in for a quick service. Matt was great! I was in and out quickly and very satisfied. He even applied a few coupons for me. More

by CLHTEACH52 Verified Customer Verified Customer

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