Matt Austin
Matt Austin at Tameron Hyundai

Matt Austin | Page 33

service advisor

Tameron Hyundai

1595 Montgomery Highway
Birmingham, AL 35216

4.7
360 Reviews
4.7

360 Reviews

Write a Review

Dealership Experience

13 yrs, 2 mos

Industry Experience

30 yrs, 1 mo

360 Reviews of Matt Austin

March 11, 2024

Dealership Rating
Employee Rating

Customer service was poor. Jason was the only person who was nice and helpful. Matt never spoke, acknowledged or even looked at us. Cashier was rude. Had to make her speak. Pri More

by LDHEARD10
Recommend Dealer
No

Other Employees Tagged: Matt Austin

March 06, 2024

Dealership Rating
Employee Rating

Very fast and knowledgeable. He was very helpful and made sure our truck was in working order. Very concerned of our needs. More

by Jsmally985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Austin

March 05, 2024

Dealership Rating
Employee Rating

Always friendly. I'm treated with kindness and appreciation. Everything was explained to me in detail from the outset until the work was completed. My car was returne More

by GLEN.GAIL.MITCHELL
Recommend Dealer
Yes

Other Employees Tagged: Matt Austin

February 29, 2024

Dealership Rating
Employee Rating

Warm atmosphere and you had my favorite breakfast biscuits ???? And good coffee and I didn't have to wait long. More

by CAASKY
Recommend Dealer
Yes

Other Employees Tagged: Matt Austin

Mar 01, 2024

Tameron Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tameron Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

February 29, 2024

Dealership Rating
Employee Rating

Professional, fast, trustworthy, kind. The service was Professional, fast, trustworthy. Mr. Matt Austin was kind and professional. I enjoyed the waiting area and the snacks. More

by CAMILAGONZALEZ.CG7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Austin

Feb 29, 2024

Tameron Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt here at Tameron Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

February 28, 2024

Dealership Rating
Employee Rating

I bought an Elantra N 2 years ago and I love the car. My experience with Hyundai service departments has been less than satisfactory. First Hyundai wouldn’t cover the repairs. Even though I didn’t cause More

by CWALTERC191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 02, 2024

Tameron Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 28, 2024

Dealership Rating
Employee Rating

Matt was very professional and provided updates. All team members were very nice and professional. More

by Becky
Recommend Dealer
Yes

Other Employees Tagged: Matt Austin

Feb 28, 2024

Tameron Hyundai responded

Thanks for sharing about your experience with Matt here at Tameron Hyundai. We appreciate your business and hope to see you again soon!

February 28, 2024

Dealership Rating
Employee Rating

Great experience as always. Matt is a huge help! Matt, thanks for all your help! More

by Simpsongatrz
Recommend Dealer
Yes

Other Employees Tagged: Matt Austin

Feb 28, 2024

Tameron Hyundai responded

Thanks for sharing your thoughts about your experience with Tameron Hyundai. Matt and our team appreciate your business and hope to see you again soon!

February 25, 2024

Dealership Rating
Employee Rating

excellent experience Excellent experience, they show they care. I would recommend Tameron Hyundai to my family and friends. More

by Daniilynn08
Recommend Dealer
Yes

Other Employees Tagged: Matt Austin

Feb 25, 2024

Tameron Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 25, 2024

Dealership Rating
Employee Rating

Very pleased with the service and communication from Matt Austin; helpful and the waiting area was comfortable and well stocked. More

by RMOXLEY956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2024

Tameron Hyundai responded

Thank you for your business and this review. We're happy to hear Matt was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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