Customer service was poor.
Jason was the only person who was nice and helpful. Matt never spoke, acknowledged or even looked at us. Cashier was rude. Had to make her speak. Pri
Jason was the only person who was nice and helpful. Matt never spoke, acknowledged or even looked at us. Cashier was rude. Had to make her speak. Price via text link differed from paper printout to sign. Cashier rudely told me to talk to Matt whom I had never met at that point. Had to find Jason to help resolve the price difference issue. Realized Jason was talking to Matt to fix pricing. Matt never acknowledged or thanked us. This was my first time using this dealership and more than likely my last. My patronage was obviously not welcomed nor appreciated. Jason said he was new but he did a good job with helping us navigate the service appointment.
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by LDHEARD10
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Austin
Very fast and knowledgeable.
He was very helpful and made sure our truck was in working order. Very concerned of our needs.
He was very helpful and made sure our truck was in working order. Very concerned of our needs.
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by Jsmally985
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt Austin
Always friendly.
I'm treated with kindness and appreciation. Everything was explained to me in detail from the outset until the work was completed. My car was returne
I'm treated with kindness and appreciation. Everything was explained to me in detail from the outset until the work was completed. My car was returned to me very clean.
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by GLEN.GAIL.MITCHELL
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Austin
Warm atmosphere and you had my favorite breakfast
biscuits ???? And good coffee and I didn't have to wait long.
biscuits ???? And good coffee and I didn't have to wait long.
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by CAASKY
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Austin
Mar 01, 2024 -
Tameron Hyundai responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tameron Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.
Professional, fast, trustworthy, kind.
The service was Professional, fast, trustworthy. Mr. Matt Austin was kind and professional. I enjoyed the waiting area and the snacks.
The service was Professional, fast, trustworthy. Mr. Matt Austin was kind and professional. I enjoyed the waiting area and the snacks.
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by CAMILAGONZALEZ.CG7
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Austin
Feb 29, 2024 -
Tameron Hyundai responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt here at Tameron Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.
I bought an Elantra N 2 years ago and I love the car.
My experience with Hyundai service departments has been less than satisfactory. First Hyundai wouldn’t cover the repairs. Even though I didn’t cause
My experience with Hyundai service departments has been less than satisfactory. First Hyundai wouldn’t cover the repairs. Even though I didn’t cause the damage. After paying 5k for a new transmission I picked up my car. I could smell something sour the whole way home. I got back to discover someone at tameron Hyundai left my back window down. My floor mats were destroyed from mold and the whole car full of mold spores. They ruined my interior. I won’t be servicing my car there ever again. this is the last time I buy a hyundai.
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by CWALTERC191
Verified Customer
Verified Customer
Service Price Transparency
Mar 02, 2024 -
Tameron Hyundai responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Matt was very professional and provided updates.
All team members were very nice and professional.
All team members were very nice and professional.
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by Becky
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Austin
Feb 28, 2024 -
Tameron Hyundai responded
Thanks for sharing about your experience with Matt here at Tameron Hyundai. We appreciate your business and hope to see you again soon!
Great experience as always.
Matt is a huge help! Matt, thanks for all your help!
Matt is a huge help! Matt, thanks for all your help!
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by Simpsongatrz
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Austin
Feb 28, 2024 -
Tameron Hyundai responded
Thanks for sharing your thoughts about your experience with Tameron Hyundai. Matt and our team appreciate your business and hope to see you again soon!
excellent experience Excellent experience, they show they
care. I would recommend Tameron Hyundai to my family and friends.
care. I would recommend Tameron Hyundai to my family and friends.
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by Daniilynn08
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Austin
Feb 25, 2024 -
Tameron Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Very pleased with the service and communication from Matt
Austin; helpful and the waiting area was comfortable and well stocked.
Austin; helpful and the waiting area was comfortable and well stocked.
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by RMOXLEY956
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2024 -
Tameron Hyundai responded
Thank you for your business and this review. We're happy to hear Matt was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.