Matt Bocchino

I've had five experiences with this Service Dept after, regrettably now, having purchhased a new Toyota from them just last year. All of the Service Reps are rude and argumentative about any issues that mi regrettably now, having purchhased a new Toyota from them just last year. All of the Service Reps are rude and argumentative about any issues that might fall under warranty, denying that you have a problem despite you pointing right at it. You have to stand your ground to get problems addressed but I will never return here after they acknowledged a defect I pointed out but said they won't fix it because the defect is known across other years of the same model??? xxx!?! Don't give Toyota of Braintree ANY business unless you want a headache! More

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Fantastic customer service! Everyone is so attentive & they go out of their way for you. They make you feel so welcomed & comfortable. That will be the only dealership I'll ever Everyone is so attentive & they go out of their way for you. They make you feel so welcomed & comfortable. That will be the only dealership I'll ever go to & refer my family & friends to. More

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