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Matt Boutte

Overview Reviews (8) Inventory (532)

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Matt Boutte

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Matt Boutte

Sales Consultant

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.5

8 Reviews

Overview Reviews (8) Inventory (532)

4.5

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of Matt Boutte

November 30, 2024

Dealership Rating

Employee Rating

Had a great experience, Lacy let me drive ever car that I wanted to and helped me get everything that I wanted in my car. wanted to and helped me get everything that I wanted in my car. More

by tamara.finley

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steven Carroll, Chip Bashir, Dominick Braswell, Logan Gaynor, Lacey Marquess, Ramzi Alamawi, Charles Henn , Mathias Flores, Seth Isaacs

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Dec 02, 2024 -

Oakes Kia responded

We're delighted to hear that Lacy provided you with a great experience at Oakes Kia! It's fantastic that she helped you find everything you wanted in your car. Enjoy the ride, and thanks for choosing us!

November 21, 2024

Dealership Rating

Employee Rating

It was nice to see such a great team working together. There is a real family atmosphere at this dealership. There is a real family atmosphere at this dealership. More

by anthonyseib

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Karen Suarez, Meaghan Hill, Logan Gaynor

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Nov 21, 2024 -

Oakes Kia responded

Anthony, it's wonderful to hear that you felt the family atmosphere at Oakes Kia! We appreciate your kind words and support.

October 24, 2024

Dealership Rating

Employee Rating

sold me a piece of trash any they won’t help cuz i paid cash cash More

by oberg_charles2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Carlos Amezcua, Steven Carroll, Chip Bashir, Dillon Corniels, Dominick Braswell, Logan Gaynor, Lacey Marquess , Taylor Adams, Savon Childs

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Oct 25, 2024 -

Oakes Kia responded

I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Meaghan Hill - Finance Director - 816-474-2900

October 24, 2024

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Employee Rating

The dealership got me in and out and a decent speed. I was happy with my experience. Could tell my car was cleaned in a rush. Would’ve rather done it myself. I was happy with my experience. Could tell my car was cleaned in a rush. Would’ve rather done it myself. More

by dawson.kerbow

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Karen Suarez , Seth Isaacs

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Oct 24, 2024 -

Oakes Kia responded

We're glad to hear you had a positive experience with us at Oakes Kia, and we appreciate your feedback about the car cleaning. We'll take this into consideration for future visits. Thanks for choosing our dealership!

October 13, 2024

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Employee Rating

The service I received at my time of purchase was great, but the actual vehicle itself and the customer service thereafter was incredibly disappointing. I expected much better from a dealership that adverti but the actual vehicle itself and the customer service thereafter was incredibly disappointing. I expected much better from a dealership that advertises itself so highly. More

by julliannagarcia7

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

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Oct 14, 2024 -

Oakes Kia responded

Julianna, I apologize for your experience with the vehicle and subsequent customer service. We strive for excellence in both our products and support, so it's disappointing to learn we fell short. Please reach out at your convenience; I'd like to address these concerns directly. Thank you, Rachel Huff - BDC Director - (816) 474-2900

September 26, 2024

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Employee Rating

3 WEEKS AFTER I PURCHASED THE VAN AND I STILL DON'T HAVE MY HEADREST MY HEADREST More

by david

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ramzi Alamawi , Austin Seever

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Sep 27, 2024 -

Oakes Kia responded

Hi David - We expect more than a 3-star experience for our customers and I am sorry to see we let you down. I'd like the chance to make this right and ensure you receive your headrest promptly. Would you please call me when you have a chance so that I may help? Thank you, Stephen Hill - GM/Partner | Oakes Auto Group - 816-474-2900

September 22, 2024

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Employee Rating

I really appreciate the attention to customer service with a no pressure sales approach that definitely eases your buying experience. with a no pressure sales approach that definitely eases your buying experience. More

by j.samsonsr

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Karen Suarez, Cristian Arechiga

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Sep 23, 2024 -

Oakes Kia responded

We're glad to hear that our no-pressure sales approach made your experience at Oakes Kia enjoyable. Thanks for the positive feedback!

July 12, 2024

Dealership Rating

Employee Rating

Oaks is absolutely amazing. Matt Boutte is so nice, helpful, and all around awesome! I will definitely comeback to Matt Boutte and the oaks group! Matt Boutte is so nice, helpful, and all around awesome! I will definitely comeback to Matt Boutte and the oaks group! More

by Otters2525

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 15, 2024 -

Oakes Kia responded

We're delighted to hear that Matt and the Oakes Kia team provided such a great experience! Thanks for your kind words, and we look forward to seeing you again.

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