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Matt Carpenter
Matt Carpenter at Montrose Chevrolet GMC

Matt Carpenter

General Sales Manager

Montrose Chevrolet GMC

2824 N Ridge Road East
Ashtabula, OH 44004

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4.6
45 Reviews
4.6

45 Reviews

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45 Reviews of Matt Carpenter

September 25, 2026

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Employee Rating

I have purchased multiple cars from the dealership, always a pleasant experience and the process is smooth. . More

by KRISTIN.LAMSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Feather

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Sep 25, 2026

Montrose Chevrolet GMC responded

Knowing that every purchase, including your used Toyota Grand Highlander, has felt smooth and pleasant is rewarding. Your continued trust means a great deal to our team. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

September 24, 2026

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Employee Rating

Wanted $800 for to change a sensor which I bought at another GM dealer for 150 bucks outrageous. Price a new truck there found the same thing at another dealership $5000 cheaper come on.!! not happy at More

by KIW744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Carpenter, Todd Mullen

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Oct 02, 2026

Montrose Chevrolet GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

September 20, 2026

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Employee Rating

Unprofessional and poor management all the way up the chain. I called with a complaint and have yet to hear back from anyone. I even asked for Todd Mullen to call me back. More

by carlfloor02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Carpenter, Todd Mullen

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Sep 27, 2026

Montrose Chevrolet GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

September 06, 2026

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Went in for an oil change and tire rotation and only got the oil change. Had to make another appointment and sit their for another 2 hours More

by JEWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Carpenter, Todd Mullen

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Sep 27, 2026

Montrose Chevrolet GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

September 02, 2026

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Very friendly and knowledgeable, they were able to work with me and help me find a car that fit my budget and needs. More

by jsmaier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandyn Elsengart

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Sep 02, 2026

Montrose Chevrolet GMC responded

Knowing your Chevrolet Equinox purchase felt welcoming and clear is rewarding. Hearing we succeeded in finding a Chevrolet Equinox that fit your budget and needs means a lot to our team. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 27, 2026

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Everyone was very professional Brandon did a great job letting me drive a few vehicles doing the paperwork and getting me in the best vehicle for me It was very informative yet he was not pressuring me a More

by Iaroccinick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter, Todd Mullen

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Aug 27, 2026

Montrose Chevrolet GMC responded

Our team enjoyed guiding you through test drives and paperwork to help you find the right new Equinox. Knowing the process was informative and that you felt no pressure means a lot to our team. We look forward to welcoming you back. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 26, 2026

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Employee Rating

Robert Hostetler and his management staff at the Ashtabula Montrose helped us to get into a vehicle when other dealerships turned their backs on us. The process was seamless and we were able to comp More

by welchlori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter, Todd Mullen

Print
Aug 27, 2026

Montrose Chevrolet GMC responded

Our team enjoyed helping you secure your used Jeep Cherokee when other dealerships couldn’t. Hearing that the process went smoothly and that you could drive home the same day means a lot to our team. Your appreciation of our friendly service encourages us. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 24, 2026

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Employee Rating

Super satisfied with service! ! Definitely will be returning!! Very professional and I was impressed with thoroughness and quality!! More

by mikeashba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter, Todd Mullen

Print
Aug 24, 2026

Montrose Chevrolet GMC responded

We're glad your Chevrolet Blazer service impressed you with its thoroughness and professionalism. Your praise and five-star rating mean a lot to our service team. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 21, 2026

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Employee Rating

Right after buying my truck I needed a big repair job, Matt helped me out and got me back on the road. More

by drewbrenowitz45
Recommend Dealer
Yes
Print
Aug 21, 2026

Montrose Chevrolet GMC responded

We’re glad Matt could help you with that major repair and get your Toyota Tundra back on the road. Knowing you felt supported right after your purchase means a lot to our service department. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 18, 2026

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Employee Rating

Best service department in Ashtabula county. Quick service, and friendly staff every visit. Ten out of ten! More

by autumngould2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Carpenter, Todd Mullen

Print
Aug 18, 2026

Montrose Chevrolet GMC responded

We’re glad our team delivered prompt, welcoming service for your Chevrolet Trailblazer every time. Hearing that you view our Ashtabula County service department as the best and score us ten out of ten means a lot to our service team. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

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