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Paul Carpenter
Paul Carpenter at Montrose Chevrolet GMC

Paul Carpenter

GSM

Montrose Chevrolet GMC

2824 N Ridge Road East
Ashtabula, OH 44004

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4.7
38 Reviews
4.7

38 Reviews

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38 Reviews of Paul Carpenter

September 06, 2026

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Employee Rating

Went in for an oil change and tire rotation and only got the oil change. Had to make another appointment and sit their for another 2 hours More

by JEWARREN
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Carpenter, Todd Mullen

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August 27, 2026

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Employee Rating

Everyone was very professional Brandon did a great job letting me drive a few vehicles doing the paperwork and getting me in the best vehicle for me It was very informative yet he was not pressuring me a More

by Iaroccinick
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Aug 27, 2026

Montrose Chevrolet GMC responded

Our team enjoyed guiding you through test drives and paperwork to help you find the right new Equinox. Knowing the process was informative and that you felt no pressure means a lot to our team. We look forward to welcoming you back. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 26, 2026

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Robert Hostetler and his management staff at the Ashtabula Montrose helped us to get into a vehicle when other dealerships turned their backs on us. The process was seamless and we were able to comp More

by welchlori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Aug 27, 2026

Montrose Chevrolet GMC responded

Our team enjoyed helping you secure your used Jeep Cherokee when other dealerships couldn’t. Hearing that the process went smoothly and that you could drive home the same day means a lot to our team. Your appreciation of our friendly service encourages us. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 24, 2026

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Employee Rating

Super satisfied with service! ! Definitely will be returning!! Very professional and I was impressed with thoroughness and quality!! More

by mikeashba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Aug 24, 2026

Montrose Chevrolet GMC responded

We're glad your Chevrolet Blazer service impressed you with its thoroughness and professionalism. Your praise and five-star rating mean a lot to our service team. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 18, 2026

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Employee Rating

Best service department in Ashtabula county. Quick service, and friendly staff every visit. Ten out of ten! More

by autumngould2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Aug 18, 2026

Montrose Chevrolet GMC responded

We’re glad our team delivered prompt, welcoming service for your Chevrolet Trailblazer every time. Hearing that you view our Ashtabula County service department as the best and score us ten out of ten means a lot to our service team. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 10, 2026

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Employee Rating

Very professional service, prompt and courteous. Nice facility and people with all of the necessary equipment. More

by joseph.lepley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Aug 10, 2026

Montrose Chevrolet GMC responded

Knowing that you found our service professional and courteous and that our facility had everything you needed means a lot to us. Thank you for trusting us with service on your Lincoln Navigator L. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

August 06, 2026

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Employee Rating

The service staff were friendly and helpful. They identified a problem and let me know that an oil change was overdue. They said that they could take care of it while I was there. They took car More

by MSWAN_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Mullen

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Aug 06, 2026

Montrose Chevrolet GMC responded

Hearing that the overdue oil change was addressed quickly and that you found our staff friendly and helpful means a lot to our service department. We look forward to taking care of any future service needs on your Chevrolet Impala. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 30, 2026

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Employee Rating

The staff were friendly and helpful with the whole process. I wasn’t worried about anything. They all did great!! More

by ALDRIDGE72AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

Print
Jul 30, 2026

Montrose Chevrolet GMC responded

Thank you for sharing your experience. We’re pleased our staff helped you feel at ease throughout your service. Paul, Matt, and Todd appreciate your kind words and look forward to helping you again with your GMC. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 26, 2026

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Employee Rating

The staff is courteous,work on the vehicle is done with care and the car is washed More

by kfbohm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

Print
Jul 28, 2026

Montrose Chevrolet GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 15, 2026

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Employee Rating

Top notch very nice professional and excellent customer service very happy that they help thank you More

by joshvargo84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen , Emilee five stare too

Print
Jul 15, 2026

Montrose Chevrolet GMC responded

It’s wonderful to hear our team delivered professional assistance. We’re glad you’re enjoying your used Ram 1500 and appreciate your feedback. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

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