Paul Carpenter
Paul Carpenter at Montrose Chevrolet GMC

Paul Carpenter

GSM

Montrose Chevrolet GMC

2824 N Ridge Road East
Ashtabula, OH 44004

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Paul Carpenter

May 30, 2026

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Employee Rating

The body shop is fantastic at there work the manager theyessa is amazing in navigating the paperwork. I was so satisfied with my work. More

by edgeproautoglass
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen , Thyessa

May 30, 2026

Montrose Chevrolet GMC responded

It’s wonderful to hear our body shop team delivered top‐notch work on your Chevrolet 2500. Our manager ensured the paperwork went smoothly so you could get back on the road without delay. Thank you for your feedback, and we look forward to assisting you again. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

May 29, 2026

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Thank you for your prompt service it was greatly appreciated .we are customers in greenville pa and my tahoe was sent too you for your expertise. More

by SAUNDERSWILLIAM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Mullen

Jun 02, 2026

Montrose Chevrolet GMC responded

Thank you so much, William, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

May 26, 2026

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Very nice and professional group. Kept us updated every step of the process. Very informative! More

by shellylynnrose
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

May 26, 2026

Montrose Chevrolet GMC responded

It’s wonderful to hear our team provided professional and informative service on your Mazda CX-3. We’re glad you felt kept in the loop at every stage of the process. Thank you for the five-star review and for choosing our service department. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

May 25, 2026

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They was wonderful. Changed are opinion of them. Everyone was great, Dean was awesome salesman. More

by diane.flack
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen , Don in service

May 25, 2026

Montrose Chevrolet GMC responded

We’re delighted to hear that your used Chevrolet Chevette purchase changed your opinion of our team. It’s fantastic that everyone made your experience so positive and that you felt well taken care of. Thanks for the 5-star rating! And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

May 18, 2026

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The girls in service got me in and out just as I asked! ! Salesman Dean stopped by to see if I needed anything 😁 great Techs in the garage!! I definitely will be back for my next oil change and tire rotat More

by youngsdoug397
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen , Salesman Dean and the girls in Service 😁

May 18, 2026

Montrose Chevrolet GMC responded

We’re happy our service team got you in and out quickly and that our techs took great care of your Chevrolet Silverado 1500. Thank you for choosing us for your oil change and tire rotation. We look forward to seeing you again soon! And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

May 17, 2026

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They were amazing! Smooth process and a very professional staff. Would definitely buy there again! More

by douglasfender
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

May 17, 2026

Montrose Chevrolet GMC responded

We’re glad to hear our staff was professional and that the process went smoothly. Thank you for your kind words, and we look forward to assisting you with your next purchase. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

May 04, 2026

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I have a some what bad review but I was frustrated and I need to correct that they where professional and got my loan done in More

by mattp062259
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen , Branydon

May 04, 2026

Montrose Chevrolet GMC responded

Thank you for updating your review. We’re glad our team overcame the initial frustration and finalized your financing quickly. Paul and everyone here appreciate you choosing us for your Subaru Impreza and look forward to assisting you again. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

May 01, 2026

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10/10 would purchase from them again! Kind staff, quick service, and friendly salesmen. I was very impressed with my time there. More

by AlainaKRogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen , Brandyn Eisengart

May 01, 2026

Montrose Chevrolet GMC responded

We appreciate your perfect rating and for trusting us with your Chevrolet Equinox service. It’s great to hear our team’s friendly approach and efficient work made a strong impression. We look forward to helping you again whenever you need us. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

March 24, 2026

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Always a great experience! Treated well. Paul is the best and always takes care of us. More

by jlewis37
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Mullen

Mar 24, 2026

Montrose Chevrolet GMC responded

We’re glad every visit leaves you feeling well cared for. Paul works hard to keep your GMC 3500 in top condition, and it’s wonderful to know you appreciate his support. Thanks for your continued trust. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

December 28, 2025

Dealership Rating
Employee Rating

Body shop is a joke held truck for 10days and then decided they didn't want to fix it More

by Mrizer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Matt Carpenter, Todd Mullen

Jan 03, 2026

Montrose Chevrolet GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

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