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Paul Carpenter
Paul Carpenter at Montrose Chevrolet GMC

Paul Carpenter

GSM

Montrose Chevrolet GMC

2824 N Ridge Road East
Ashtabula, OH 44004

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4.8
32 Reviews
4.8

32 Reviews

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32 Reviews of Paul Carpenter

August 02, 2026

Dealership Rating
Employee Rating

EVERYTHING WENT WELL BUT WHEN I GOT THE CAR BACK TO ME SOMETHING IS WRONG WITH THE ENGINE IS MAKING NOISE AND THE OIL WASNT EVEN CHANGED WHEN U BUY A CAR IN PA THEY GO ALL OVER THE CAR TO MAKE SURE THAT I More

by budgetmasterprinting
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Carpenter, Todd Mullen

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July 30, 2026

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Employee Rating

The staff were friendly and helpful with the whole process. I wasn’t worried about anything. They all did great!! More

by ALDRIDGE72AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Jul 30, 2026

Montrose Chevrolet GMC responded

Thank you for sharing your experience. We’re pleased our staff helped you feel at ease throughout your service. Paul, Matt, and Todd appreciate your kind words and look forward to helping you again with your GMC. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 26, 2026

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Employee Rating

The staff is courteous,work on the vehicle is done with care and the car is washed More

by kfbohm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Jul 28, 2026

Montrose Chevrolet GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 15, 2026

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Employee Rating

Top notch very nice professional and excellent customer service very happy that they help thank you More

by joshvargo84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen , Emilee five stare too

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Jul 15, 2026

Montrose Chevrolet GMC responded

It’s wonderful to hear our team delivered professional assistance. We’re glad you’re enjoying your used Ram 1500 and appreciate your feedback. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 12, 2026

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Employee Rating

Professional, knowledgeable, salesman kind and accommodating, Finance excellent. Very happy with my purchase! Great job guys. More

by waller1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Eisengart

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Jul 12, 2026

Montrose Chevrolet GMC responded

Hearing that everything from the sales process to financing went smoothly for your Chevrolet Equinox purchase makes our day. Congratulations on your Chevrolet Equinox. Thank you for sharing your experience. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

July 08, 2026

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Employee Rating

Dealership very comfortable oriented while u wait for service n staff exceptionally friendly. Plan all future four thousand mile tune ups there. Thank u for ur service More

by ROSEMEGAN1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen , Woman doing billing very nice n professional too

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Jul 08, 2026

Montrose Chevrolet GMC responded

Thank you for sharing your thoughts. We’re pleased our comfortable waiting area and friendly staff made your Buick Encore GX service visit a positive one. We look forward to welcoming you back for your next 4,000 mile tune up. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

June 26, 2026

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Employee Rating

Montrose did a great job on my car I would highly recommend them to anyone! More

by JOANIE.OTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Jun 26, 2026

Montrose Chevrolet GMC responded

Thank you for recommending us after servicing your Nissan. Paul and the rest of the service team appreciate your support. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

June 21, 2026

Dealership Rating
Employee Rating

They did a great job. My son's car looks brand new. They did it real fast and accurately. They were a pleasure to work with. Thank you for all your help! More

by fossilfule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Jun 21, 2026

Montrose Chevrolet GMC responded

Great to hear your son’s Subaru Legacy looks brand new after our team completed the work so accurately and efficiently. It was a pleasure assisting you both. Let us know if you need anything else in the future. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

June 12, 2026

Dealership Rating
Employee Rating

Great service very pleasant personal kept us informed of what was going on. Got the work done in great time. Would definitely use them again. Thank you!!¡ More

by NICHOLASCAROLINE2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter

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Jun 12, 2026

Montrose Chevrolet GMC responded

It’s great to know our team kept you informed while servicing your Buick Encore GX and completed the work efficiently. We appreciate your trust and look forward to helping you again down the road. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

June 12, 2026

Dealership Rating
Employee Rating

Customer service is fantastic and I truly feel like “I have a friend at Montrose!” The Service Center has always been consistently excellent and I trust in all the work done. I will never go anywhere else More

by earthlypossessionsohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen , Ann Richards is just fantastic!!!

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Jun 12, 2026

Montrose Chevrolet GMC responded

We’re thrilled to hear you feel like you’ve got a friend here and that our Service Center has earned your trust on your Chevrolet Equinox. Thank you for recommending us so highly. We look forward to caring for you again. And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

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