Matt Davis | Page 9

Schomp Honda Dealership provides superlative service. The experience of leasing a car was new to me. Agent Matt Davis created a friendly yet professional atmosphere from the very beginning. He has a natur The experience of leasing a car was new to me. Agent Matt Davis created a friendly yet professional atmosphere from the very beginning. He has a natural congeniality along with an awareness of the client’s concerns. Matt was thorough in his presentation, taking time to assess his client’s understanding. The Schomp system is clearly created to provide client trust and satisfaction. Matt answered every question by making sure his explanation was clear to us. Various options were offered to provide the perfect fit for our needs. Schomp Honda works hard to create complete satisfaction for the client. It works! More

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HAPPY 2nd time When I concidered tradering in my pilot the was only 1 call to make Matt Davis at Schomp HondA for my second new lHonda suv When I concidered tradering in my pilot the was only 1 call to make Matt Davis at Schomp HondA for my second new lHonda suv More

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Unbelievable efficient Matt Was the best most knowledgeable sales person I have ever encountered in all my years of buying cars, so friendly , madam helpful suggestions, gre Matt Was the best most knowledgeable sales person I have ever encountered in all my years of buying cars, so friendly , madam helpful suggestions, great listener More

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Attentive and courteous All personnel were “johnny on the spot”. Took care of me in a timely manner. I had an issue with the wash after a service visit and Devon took care of All personnel were “johnny on the spot”. Took care of me in a timely manner. I had an issue with the wash after a service visit and Devon took care of it. More

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Excellent Service Matt Davis was the primary salesman I dealt with from the beginning of my experience at Schomp Honda. He sent a very good personalized video of the tr Matt Davis was the primary salesman I dealt with from the beginning of my experience at Schomp Honda. He sent a very good personalized video of the truck I was interested in. He quickly responded to my text, emails and calls and was very professional. He was able to fit me into his very tight schedule last minute and kept true to his 1 hour guarantee of having me out the door with my new ride. I highly encourage any prospective customer personally seek out Matthew Davis at Schomp Honda. He is a non-aggressive, friendly, down-to-earth guy who seems very eager to navigate you through the complexity of buying a car. He certainly did a great job of streamlining the process and making the entire event as stress-free as possible. Kudos Matthew Davis! More

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Poor experience and unlikely to recommend Schomp The experience of purchasing started out great but concluded in a fashion inconsistent with Schomp’s stated advertising of “transparency” and “no surp The experience of purchasing started out great but concluded in a fashion inconsistent with Schomp’s stated advertising of “transparency” and “no surprises.” I came in during the evening where I met Matt Davis who was nice, responsive and knowledgeable about the car (2009 Toyota Camry Hybrid with 56k miles). Unfortunately, and likely due to low light nighttime conditions, I did not see the damage to the rear passenger side door. That same evening I put a $500 non refundable deposit down to hold the car that -according to Kelly Blue Book- was already at the high end of “excellent condition” and listed at $11,700. The paperwork listing the damage was not presented to me until the following morning when I went to finalize the purchase. Matt said he would work with me to see what they could do to fix it. He later mentioned “giving the repair at dealer cost”. Very slowly the concept of repair evolved into a cost to be handled by me. The internal repair company, Redline, later quoted the bodywork at $2000 to repair the door and back quarter panel. This $11,700 car advertised in “excellent” condition had a $2000 body work estimate that left the car far from the advertised excellent. The whole time I was given a speech about how important customer service was and that a 48 hour customer satisfaction policy was in place. Ironically, when I picked up he car and given the second set of keys, the batteries in the FOB were dead. I texted and later met with Matt and asked about replacing the batteries only to receive an answer that Schomp could not help me. Further the inoperable state of the FOB was not disclosed. Seeing as Matt had been in possession of both set of keys he likely would have known of the dead battery when he moved the car. Simple things like this battery replacement issue and absent straightforward talk about the damage and a lack of concern about small details leads me to believe that Schomp is just a typical car dealership oriented more towards poor business practices then genuinely oriented towards gaining repeat customers or recommendations. Most of the people I work or socialize with earn six figures, and like me, can purchase cars for cash. I do not intend on recommending Schomp unless this situation is remedied. If you have questions please call Mike at 719-205-1684. More

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Matt Davis was great! Matt went above and beyond to accommodate my car buying needs, he helped me find the perfect car. Matt provided me with excellent customer service. Matt went above and beyond to accommodate my car buying needs, he helped me find the perfect car. Matt provided me with excellent customer service. More

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Great experience! I leased a CR-V a month ago and brought my daughter in today to lease a HR-V. Honda's are great cars, this dealership is very attentive, and Matt Davi I leased a CR-V a month ago and brought my daughter in today to lease a HR-V. Honda's are great cars, this dealership is very attentive, and Matt Davis did a great job! More

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Do not go to this dealership My family and I had a AC problem with our Honda Odyssey while on a road trip through Denver. We took our van here and we were told the problem was wit My family and I had a AC problem with our Honda Odyssey while on a road trip through Denver. We took our van here and we were told the problem was with some hoses. After having our car for 3 days and saying they were fixing it we were told that they couldn't fix it and that we would have to continue our road trip with no AC. They continually promised phone calls throughout our experience and the few times they actually called us like promised it was hours late. I don't feel like they have any respect for families and would NOT recommend this dealership to anyone. More

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Personalized and genuine I plan on coming back to Schomp for future purchases. I didn't feel like an item on a conveyer belt. The experience was personalized and genuine. I plan on coming back to Schomp for future purchases. I didn't feel like an item on a conveyer belt. The experience was personalized and genuine. More

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