Matt Donadio | Page 2

Great service. Great environment. Great cars. Matt is a down to earth, competent, knowledgeable salesman. He was 100% oriented to learning about what I needed, and focused on selling me that, and Matt is a down to earth, competent, knowledgeable salesman. He was 100% oriented to learning about what I needed, and focused on selling me that, and nothing else. He answered all of my questions thoroughly and articulately. After having looked for a subaru in the LA area, I met 4-5 different dealerships. I totally prefer Matt's style to those of all of the other folks I connected with in LA. In those other cases, I felt as if they were trying to get me to upgrade, be more consumeristic than I wanted to be. Matt embodies what I had imagined a subaru dealer would be like. Consistent with the Subaru brand. Solid. Dependable. High performing. Mike and the others were welcoming and shared in a quality of environment in which I felt welcome as a person, as well as a customer. More

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The best car purchasing experience I've ever had A very positive experience from start to finish. The sales rep, Matt Donadio, was very pleasant and knowledgeable. He correctly perceived that my wif A very positive experience from start to finish. The sales rep, Matt Donadio, was very pleasant and knowledgeable. He correctly perceived that my wife and I really liked the Forester and let the car sell itself. He immediately accepted the Edmunds price quote I brought him as the negotiated price with no doubletalk. His major contribution to the process was to let me know that I could have a comparable car,but with several fewer features that I really didn't want, for a lower price, and he kept the MSRP discount proportionate. The finance people tried to sell me warranty and repair packages, but were very polite about it, and backed off when I declined them. The vehicle prep and registration went without a hitch. When the car was ready, Matt took all the time I needed, on a busy weekend day, to familiarize me with several vehicle features that confused me. All in all, this was a totally straightforward process with no smoke, no surprises. This dealership gets my absolutely highest recommendation. More

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Great, Hassle-free Purchase! Matt and VJ were a huge help throughout the entire experience, from first visit through pickup of my new Subaru Crosstrek! I felt fully informed at al Matt and VJ were a huge help throughout the entire experience, from first visit through pickup of my new Subaru Crosstrek! I felt fully informed at all times, and was overall very pleased with my experience at MetroWest! More

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Great customer service at Metrowest Subaru, Natick, MA Metrowest Subaru car salesman Matthew Donadio is good at his job and possesses good interpersonal skills. Recently, I traveled twice to Metrowest Sub Metrowest Subaru car salesman Matthew Donadio is good at his job and possesses good interpersonal skills. Recently, I traveled twice to Metrowest Subaru to test drive and then pick up a new Subaru Impreza. I had the good fortune of receiving my Impreza as a gift from my mother. Through Matthew Donadio's hardwork, his ability to communicate effectively with customers, and his patience with me (it has been many years since I went through the process of buying a new car) my experience at Metrowest Subaru went more smoothly than anticipated. Thank you so much Matthew Donadio! More

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Research visit Dropped into the dealership when I was starting to research cars. I was interested in driving a Forester, which I'd had as a loaner in the past. The s Dropped into the dealership when I was starting to research cars. I was interested in driving a Forester, which I'd had as a loaner in the past. The sales person I was directed to was Matt Donadio. He was friendly, low-pressure, and very informative. He went over the car's features and described some of the vehicles they had on the lot. We agreed I would return for a test drive the next day, since it was a Friday afternoon during rush hour. When I got there on Saturday, he was with other clients, so I said I'd return after lunch for a test drive. Matt really went above and beyond when we got stuck in the terrible Natick Mall traffic because I wanted to take the car on the highway. He even paid the toll on the turnpike! I did not end up purchasing a vehicle from this dealership, but it was not because of my experience with Matt or his manager.. Matt did a great job, and I'd recommend him highly. More

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Good experience with Matt Donadio of Metrowest Subaru I'll start by saying that Metrowest got us in the door in the most painless way of all the dealers I worked with - and I had looked at and visited 7 I'll start by saying that Metrowest got us in the door in the most painless way of all the dealers I worked with - and I had looked at and visited 7 Subaru dealers in town. They immediately matched and lowered the price I was asking for on the phone - that's all it took to get me in the door. Next up, Matt Donadio of Metrowest Subaru was the sales person we worked with. He was very professional, courteous and thorough. And most importantly, he came across as an honest guy (for example, when he said "All you can get for your trade-in is $100", I believed him enough to not push it). He made our experience very pleasant. I definitely recommend him and the dealership overall. More

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Awesome experience! I had a good experience with the sales person Matt on 10/7! I love my XV Crosstrek! He explained everything to me on the vehicle before I drive off! I had a good experience with the sales person Matt on 10/7! I love my XV Crosstrek! He explained everything to me on the vehicle before I drive off! More

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A supportive, professional, low-pressured approach Matt Donadio puts himself in the shoes of the prospective buyer, knowing that a car purchase is not an easy transaction. He employes a "light touch", Matt Donadio puts himself in the shoes of the prospective buyer, knowing that a car purchase is not an easy transaction. He employes a "light touch", discreetly contacting you by a short email to ascertain your current thinking about the vehicle(s) you had test driven with him. After your test drive(s) you were not, in any way, subjected to high pressure sales tactics. Like Matt said, " the car will sell itself". He is fortunate in this regard, since Subaru has a pretty good reputation in this part of the U.S. As far as the puchase itself, there was no haggling. Matt readily followed the "true car" pricing policy which the dealership is committed to. He will also make himself available after the sale for any follow-up you may need. More

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A great experience, happy to recommend Matt Donadio Met Matt when looking at a used car on the lot. The car was impeccably clean and fully serviced. It was not a Subaru, but he answered all of my ques Met Matt when looking at a used car on the lot. The car was impeccably clean and fully serviced. It was not a Subaru, but he answered all of my questions, provided a service history, a thorough test drive, and his follow up has been welcomed and unobtrusive. I needed more time to make my decision, and he offered points to ponder as well as information on a vehicle I was considering, even though it was not on his lot. He truly wanted me to find the best car for me. Very much appreciated this approach and will return and send friends and family his way. More

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I had a great experience at Metro west Subaru. I did my I had a great experience at Metro west Subaru. I did my homework before I went in with both my trade and the new Forester. Being a woman I expec I had a great experience at Metro west Subaru. I did my homework before I went in with both my trade and the new Forester. Being a woman I expected that the salesman would treat me as if I didn't know what I was doing but what I got was the exact opposite. Matt was the nicest guy start to finish. He showed me all the options on the different trim levels and actually showed me that all of the options I needed were on a less expensive model. He was very patient with me and I would recommend him to anyone. He even came in on his day off to make sure all the paperwork went smoothly when I came to pay for it. If you go to Metrowest ask for MATT he is very patient and kind. More

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