Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 21

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

Contact Me
4.9
849 Reviews
4.9

849 Reviews

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849 Reviews of Matt Fondren

May 31, 2021

Dealership Rating
Employee Rating

Matt does an great work and is why I continue to come back. I have no complaints and have been coming here for over 20 years More

by JOHN.COGLIANESE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Joe Rizza Acura responded

We appreciate your business, John, and our team looks forward to serving you again soon!

May 31, 2021

Dealership Rating
Employee Rating

Good customer service, address your customers by Mr. or Mrs. not just approaching them by the description of the vehicle. I did not appreciate Matt miss diagnosing my vehicle, telling me oh it’s just bad g More

by WRIGHT2743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 17, 2021

Joe Rizza Acura responded

Elizabeth, Thank you for your contact information, providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this

May 28, 2021

Dealership Rating
Employee Rating

I think the service department personnel go beyond the regular service to make me and all of the customers feel special. It is so much so that I kinda look forward to bring my car in for service. More

by BABE60422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

May 30, 2021

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're looking forward to sharing this fantastic, five-star review with our team. We're glad we were able to help, and we hope to see you again!

May 26, 2021

Dealership Rating
Employee Rating

Always good service! There haven't been one time that I have gone there & got bad service. Everyone is always friendly & polite. They get the job done! More

by lindacribbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick

May 26, 2021

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and look forward to serving you next time!

May 21, 2021

Dealership Rating
Employee Rating

The crew here always takes care of me and they communicate clearly on what service I need and what may be coming up. Great experience. More

by HYMETYME_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2021

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 20, 2021

Dealership Rating
Employee Rating

Work on car was good. However, no one called me to say the part was in and to schedule me. I had to call the service department myself to check if part came in. More

by HUNTERUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

May 21, 2021

Joe Rizza Acura responded

Thank you for the review! We appreciate your business and apologize for the lack of communication. Thank you for choosing Joe Rizza Acura.

May 20, 2021

Dealership Rating
Employee Rating

Every time we are in your services, we leave out with a great feeling! Great Job! Don’t stop proving your unbelievable server to your clients, Thank you. More

by RUTHIEWASHINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

May 20, 2021

Joe Rizza Acura responded

Thank you, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2021

Dealership Rating
Employee Rating

Great team that looks to give affordable parts and quality installation! Treated fairly and I appreciate there effort to go that extra mile to keep me coming back. 9pm. More

by FALANIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Joe Rizza Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 19, 2021

Dealership Rating
Employee Rating

Good prompt service. It would have been nice if there were courtesy cars , a shuttle, or an offer to pick up via Uber/Lift for those that need a ride to the dealership. More

by AWHITFI
Recommend Dealer
Yes
May 20, 2021

Joe Rizza Acura responded

Thank you so much for your business and your review! Please don't hesitate to reach out to us directly if you have any questions or concerns. We look forward to seeing you again here at Joe Rizza Acura!

May 15, 2021

Dealership Rating
Employee Rating

Nice clean friendly environment employees are always eager to assist with any problems that might occur With your vehicle quick prompt service always. thank you More

by Pooh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

May 15, 2021

Joe Rizza Acura responded

Thank you for your kind review, we appreciate your business and our team looks forward to serving you again soon!

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