Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 9

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
849 Reviews
4.9

849 Reviews

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849 Reviews of Matt Fondren

November 27, 2021

Dealership Rating
Employee Rating

Short waiting time Clean friendly very helpful and I trust the service with for my car More

by Erica pumphrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Nov 27, 2021

Joe Rizza Acura responded

It has been a pleasure serving you, Erica. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura; we look forward to having you as one of our valued customers for many more years to come!

November 26, 2021

Dealership Rating
Employee Rating

The best dealership in the town.Then go in there for the last eight years I never have any issue More

by Morsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Nov 26, 2021

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 24, 2021

Dealership Rating
Employee Rating

very good customer service. super fast and my Acura representative was attentive. will return in the future! More

by nadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2021

Joe Rizza Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Nadia. We look forward to your next visit.

November 22, 2021

Dealership Rating
Employee Rating

The service department staff are always prompt and professional.. multi point inspection was explained thoroughly.. More

by TTROOPE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2021

Joe Rizza Acura responded

Thanks for sharing your thoughts about your service experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

November 22, 2021

Dealership Rating
Employee Rating

They are always professional and kind. Any quesI have I am able to get an answer. More

by Patrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Joe Rizza Acura responded

Thank you, Patrice, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

November 22, 2021

Dealership Rating
Employee Rating

Love the way they care about my car spec clean always i don't have to request for washing and vacuuming they diagnose the problem very well superb customer care overall im always satisfied with Joe Rizza More

by SOMINAGRAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Nov 22, 2021

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2021

Dealership Rating
Employee Rating

Each time I have had interactions with the dealership the service center has provided great service. The service advisors have been polite, attentive and professional. More

by Ryannekola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Nov 19, 2021

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that Matt and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

November 17, 2021

Dealership Rating
Employee Rating

I came for an oil change. The service was great and completed within the 1 hour time frame initially quoted. I liked that there were work stations in the waiting room so I was able to log in and contin More

by ntwashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Nov 17, 2021

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

November 15, 2021

Dealership Rating
Employee Rating

Good service They Kept my car and they fixed it and Good service They Kept my car and they fixed it and borrowed me a loaner friendly people very good dealership More

by Kostasmagia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Nov 16, 2021

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 14, 2021

Dealership Rating
Employee Rating

Service department employees very helpful and take time to give good explanation of any problem More

by Richgustneil diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Matt and our team delivered such a great experience!

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