Matt Gillenwater | Page 18

Friendly, helpful staff Mostly, I worked with Matthew. He greeted me right away, was super nice and knowledgeable, and didn't work at upselling me. He was very helpful, and Mostly, I worked with Matthew. He greeted me right away, was super nice and knowledgeable, and didn't work at upselling me. He was very helpful, and I would definitely refer others to him. I had only limited interaction with Chris, but he was efficient, competent, and authoritative, without seeming arrogant or off-putting (exactly what "management" is supposed to be). Stephon was funny, and endearing, and made me feel like we were friends, rather than clients. The endgame took a little longer than I would have liked, but I think that had more to do with my husband's vacillating on financing versus paying outright than anything the staff did or didn't do. More

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Excellent service! Matt Gillenwater was an absolute joy to work with. Polite, helpful, knowledgeable, personable. He paid attention to details, answered questions honest Matt Gillenwater was an absolute joy to work with. Polite, helpful, knowledgeable, personable. He paid attention to details, answered questions honestly. He’s gone above and beyond to make sure I understand everything,and even encouraged me to call if I have any questions in the future. His manager, Chris, and Mark in finance were a great help as well. It was a pleasant surprise to not feel pressured at a car dealership! Thank you! More

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Quick process, busy weekend The reps I worked with in sales and financing were great! However, with it being the weekend, i spent about 3 1/2 hours on the property. It was worth The reps I worked with in sales and financing were great! However, with it being the weekend, i spent about 3 1/2 hours on the property. It was worth my time because each person I spoke with were candid about the going's on More

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Excellent Service Matt and Shawn worked really hard to do what I asked and to get me approved. It was hours and two days of working a deal and they were kind and patien Matt and Shawn worked really hard to do what I asked and to get me approved. It was hours and two days of working a deal and they were kind and patient through the whole process. Had a great experience and will definitely do it again!!! More

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Team BG I went to ricart just to see if I would be able to get a car since I have not used any credit for the last 13 years I was not planning on buying a car I went to ricart just to see if I would be able to get a car since I have not used any credit for the last 13 years I was not planning on buying a car that day but when I was there I felt like it was more than just buying a car it was bigger than that they made me feel like I was part of the ricart family and the relationship would be a lifetime please reconize team BG for all there effort I am very happy with my family More

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Quality no pressure salesmen, willing to deal Matthew was a standup guy. He kept in touch even when I told him we were waiting on financing. The prices were fair and the internet experience was e Matthew was a standup guy. He kept in touch even when I told him we were waiting on financing. The prices were fair and the internet experience was easy. More

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Devesh I like the way you are and the great people and great service and good knowledge of the products and prices so thanks again See y’all I like the way you are and the great people and great service and good knowledge of the products and prices so thanks again See y’all More

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Never Say Never! Major contrast from buying experience 3 years ago. There was no pressure, accurate answers and an overall relaxed atmosphere. Matt Disbrow was upfront Major contrast from buying experience 3 years ago. There was no pressure, accurate answers and an overall relaxed atmosphere. Matt Disbrow was upfront and very accurate with his assessment of the vehicle. He even went out and measured tire tread to provide us with as many details as possible over the phone, per our request. Matt G and Matt D were both extremely personable and the purchase was pleasurable and satisfying. More

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