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Matt Goss
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39 Reviews
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39 Reviews of Matt Goss
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June 05, 2018
Very dependable We have had our Prius since 2006. The service has always been out standing. We have never experienced the staff trying to sell us something we didn't We have had our Prius since 2006. The service has always been out standing. We have never experienced the staff trying to sell us something we didn't need. More
by Carol623
Other Employees Tagged: James Reed , Chris Palumbo
May 18, 2018
Great Service Depatment! Easy to schedule a visit. Promptly greeted by Service Dept. professional (Matt Goss). Matt was courteous and helpful. I received updates as to when th Easy to schedule a visit. Promptly greeted by Service Dept. professional (Matt Goss). Matt was courteous and helpful. I received updates as to when the Service was completed. Picking up the vehicle was just as easy. Matt was great to work with. Thank you Matt! More
by geoengrjack
May 03, 2018
Battery Problem I had my Toyota Prius towed to Toyota of Knoxville because that is where I purchased the car. I have always had Toyota work on my car because I am le I had my Toyota Prius towed to Toyota of Knoxville because that is where I purchased the car. I have always had Toyota work on my car because I am leery of regular mechanics knowing how to repair it. They identified the problem right away and fixed it. I had a long wait time due to the fact that they were very busy but they worked me in and repaired the car. I am very appreciative. More
by samaurer
April 25, 2018
Excellent Service Experience This trip was an excellent service experience. Service rep is a good communicator and has excellent listening skills. Every component of the servi This trip was an excellent service experience. Service rep is a good communicator and has excellent listening skills. Every component of the services provided were thoroughly explained. More
by John E. Riblett
April 09, 2018
Oil change which turned into more. Did a great job with all they had to deal with. Came in to get oil changed and had to also get tires, wipers, and an alignment. Did a great job with all they had to deal with. Came in to get oil changed and had to also get tires, wipers, and an alignment. More
by Hughes.S21
March 07, 2018
Great Service This service center does not push services on me as a woman. They are respectful, friendly and keep their promises. I have used them for many years an This service center does not push services on me as a woman. They are respectful, friendly and keep their promises. I have used them for many years and had my second Toyota for 12 years. More
by Goch
February 06, 2018
Wonderful All the times we have gone to this dealership we have been treated exceptionally well. Much better then we are used to being treated by an auto dealer All the times we have gone to this dealership we have been treated exceptionally well. Much better then we are used to being treated by an auto dealership. From our sales experience to our most recent service appointment we have been impressed. They are more then willing to answer any questions we have and everyone is willing to help you instead of just passing you of to someone else. Great job and thank you for being so wonderful! More
by Rosetta Maes
January 24, 2018
Always friendly and efficient. We took our Toyota Prius (150,000 miles) in for regular maintenance. When we arrived Matt explained what would be done, and when our car was ready he We took our Toyota Prius (150,000 miles) in for regular maintenance. When we arrived Matt explained what would be done, and when our car was ready he explained what was done. I always come away impressed with the people in the Service Department. More
by george75
December 29, 2017
Excellent My TOYOTA representative "John" was "GREAT". He took time to go over all the questions I asked and helped Me with selecting my tires and explaine My TOYOTA representative "John" was "GREAT". He took time to go over all the questions I asked and helped Me with selecting my tires and explained What all would be checked with my Oil change More
by hey girl
Other Employees Tagged: Jonathan Davis
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