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Matt Goss
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39 Reviews
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39 Reviews of Matt Goss
January 17, 2020
Prompt service, very detailed, great communication. Everyone was willing to help. It was great experience and I am new to toyota ownership but fell comfortable that I will taken care of going forward. Everyone was willing to help. It was great experience and I am new to toyota ownership but fell comfortable that I will taken care of going forward. More
by brad.waller
Other Employees Tagged: Barry Amole, Jon Mertz, John Forsythe, Logan Hammortree, Quinton Chittum, Michael Haun, Phillip Kyker, Erick Fiorentino, Felipe Holden
Helpful 
April 30, 2019
Excellent service department I switched over to these guys after using another dealership for service on my Tundra. I couldn’t be happier with the way I’m treated or the service t I switched over to these guys after using another dealership for service on my Tundra. I couldn’t be happier with the way I’m treated or the service that’s always performed to perfection on my vehicle. I have to drive a little farther to get to Toyota Knoxville but I assure you it’s always been well worth it. More
by Blackmaxx
Other Employees Tagged: Chloe R
January 22, 2019
Super clean, super nice, super friendly, super expensive This dealership is wonderful. Every employee I have dealt with has been friendly and knowledgeable. The facility is amazing with super comfortable lou This dealership is wonderful. Every employee I have dealt with has been friendly and knowledgeable. The facility is amazing with super comfortable lounge area, even a great deli inside. The sales department is price competitive, but the parts department charges more than other dealerships and the service department is pricey. More
by Mack Dadi
December 27, 2018
Outstanding service and quality parts Always have had my car serviced at Toyota of Knoxville. They have always done exceptional work with quality parts. Outstanding service center and wai Always have had my car serviced at Toyota of Knoxville. They have always done exceptional work with quality parts. Outstanding service center and waiting room . More
by Shaun66
Other Employees Tagged: Scott Begley, George Mosier, Andy Bolt, Barry Amole, John Forsythe, Logan Hammortree, Michael Haun, Erick Fiorentino
October 02, 2018
Very good John and matt are guys i trust with my cars. I hve used them before and they provide excellent service on this visit and in the past years. John and matt are guys i trust with my cars. I hve used them before and they provide excellent service on this visit and in the past years. More
by Mark L
Other Employees Tagged: Jon Mertz
September 25, 2018
Second to none! Service done as promised with excellent communication! I even got a text with my service advisors direct number! You just can't beat this dealership f Service done as promised with excellent communication! I even got a text with my service advisors direct number! You just can't beat this dealership for you service needs! More
by cjj14u
September 13, 2018
The service folks were great I had a unique problem with my Toyota and the service folks worked hard to get some financial assistance from Toyota. They didn't have to do it, but i I had a unique problem with my Toyota and the service folks worked hard to get some financial assistance from Toyota. They didn't have to do it, but it is certainly appreciated. More
by Rogerk
Other Employees Tagged: John Forsythe
August 09, 2018
Excellent service Not only do they provide me with loaner car for the half day they even cleaned the interior of my Camry being auto butlered. I’m very pleased with th Not only do they provide me with loaner car for the half day they even cleaned the interior of my Camry being auto butlered. I’m very pleased with the service I received More
by Arty
Other Employees Tagged: Barry Amole, Jon Mertz
August 07, 2018
Extremely pleased with my visit Service Rep (Matt) went out of his way to help. Car was ready in less then the estimated time. In 15 years of buying and servicing my cars at Knoxv Service Rep (Matt) went out of his way to help. Car was ready in less then the estimated time. In 15 years of buying and servicing my cars at Knoxville Toy., I had only one then less then super experience, and it was fixed quickly. More
by Slippery45
July 07, 2018
Oil change/check oil leak again Matt G was a rock-star! He was kind,compassionate, and informative. He listened and explained. The last visit was a stressful & frustrating; the last Matt G was a rock-star! He was kind,compassionate, and informative. He listened and explained. The last visit was a stressful & frustrating; the last technician was less than helpful. Matt G went above and beyond explaining and easing my mind and nerves. His kindness and compassion is appreciated beyond words! Thank you Matt G! More
by ThomasA1
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