Matt Goss
Matt Goss at Toyota Knoxville
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Matt Goss | Page 3

Service Team Leader

Toyota Knoxville

10415 Parkside Drive
Knoxville, TN 37922

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39 Reviews

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39 Reviews

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39 Reviews of Matt Goss

December 23, 2017

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Employee Rating

The service was great. They took my car in right away and in less than an hour the car was finished and I was on my way. Matt was quick to respond and answered all my quest More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 27, 2017

Toyota Knoxville responded

Robert, Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize our dealership for all of your service needs! Sincerely, Toyota Knoxville

December 21, 2017

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Employee Rating

Matt Goss and the service department did a GREAT job Matt and his associates did a great job diagnosing warning lights on the dash and quickly solved the problem. Matt was awesome in communicating and up More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 21, 2017

Toyota Knoxville responded

Doug, Thank you for the positive review! We greatly appreciate your business, and hope you will continue to use Toyota Knoxville for your service needs! Sincerely, Toyota Knoxville

December 21, 2017

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Employee Rating

Great Customer Service Matt Goss has helped me a couple of times in the past year with maintenance issues with my 4runner. He was courteous and kept me posted throughout th More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 22, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad that Matt has been able to help you on numerous occasions with your service needs! We hope to see you at our dealership again! Sincerely, Toyota Knoxville

November 27, 2017

Dealership Rating

Air bag replacement My car was taken in on time the work was done in a timely manner. Staff was friendly. Waiting room was clean. Best of all I got a free car wash! More

by Saylor Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 28, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad that your visit was enjoyable! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

November 17, 2017

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Employee Rating

Maintenance I went to this dealership only because the dealership closest to me had no openings for maintenance. I was truly impressed with their service and frie More

by bcress716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 20, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad to hear that your first encounter left a lasting impression! We look forward to seeing you at Toyota Knoxville for your next vehicle need! Sincerely, Toyota Knoxville

November 01, 2017

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Employee Rating

Great service as always!! Always prompt and friendly service... and a cafe too! Matt met me at my vehicle, friendly greeting, took my info, and got the ball rolling. Offered More

by krollinsjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 02, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad to hear that Matt was able to go above and beyond to take care of you! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

October 26, 2017

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Employee Rating

service Everything went well. I left my car the night before and Matt contacted me early to let me know the status etc. He contacted me on another issue they More

by Norlake5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2017

Toyota Knoxville responded

Thank you for the positive review! We are very glad that Matt was able to make your experience enjoyable! We look forward to seeing you back at the dealership! Sincerely, Toyota Knoxville

October 16, 2017

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Employee Rating

Great work Staff was friendly and got the work done in a timely manner. They made bringing my car in for the 1 year check up easy and efficient. More

by kelmer2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad that Matt and our service staff was able to make your visit easy and efficient. We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

September 02, 2017

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Employee Rating

Excellent Service and great dealership. I had my van in for 90,000 mile service and it was completed in time estimated and I was kept up to date on the status. Thanks! More

by EWPritchard001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 06, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad that our staff was able to make your visit enjoyable! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

August 11, 2017

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Employee Rating

Always a great place for Purchase and Service Helpful friendly and professional desrides the service received. Otherwise would not Drive 120 miles buy a new car or have one serviced . They will ev More

by Johnsondon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Moore

Aug 14, 2017

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to hear such outstanding comments about our staff members! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

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