Employee Video
39 Reviews
Write a Review39 Reviews of Matt Goss
December 23, 2017
The service was great. They took my car in right away and in less than an hour the car was finished and I was on my way. Matt was quick to respond and answered all my quest They took my car in right away and in less than an hour the car was finished and I was on my way. Matt was quick to respond and answered all my questions. It was a very good experience. More
December 21, 2017
Matt Goss and the service department did a GREAT job Matt and his associates did a great job diagnosing warning lights on the dash and quickly solved the problem. Matt was awesome in communicating and up Matt and his associates did a great job diagnosing warning lights on the dash and quickly solved the problem. Matt was awesome in communicating and updating. Very trouble free experience More
December 21, 2017
Great Customer Service Matt Goss has helped me a couple of times in the past year with maintenance issues with my 4runner. He was courteous and kept me posted throughout th Matt Goss has helped me a couple of times in the past year with maintenance issues with my 4runner. He was courteous and kept me posted throughout the process on the work being performed and when I could pick up the vehicle. Overall a great job! More
November 27, 2017
Air bag replacement My car was taken in on time the work was done in a timely manner. Staff was friendly. Waiting room was clean. Best of all I got a free car wash! My car was taken in on time the work was done in a timely manner. Staff was friendly. Waiting room was clean. Best of all I got a free car wash! More
November 17, 2017
Maintenance I went to this dealership only because the dealership closest to me had no openings for maintenance. I was truly impressed with their service and frie I went to this dealership only because the dealership closest to me had no openings for maintenance. I was truly impressed with their service and friendliness. They also ended up saving me close to $200. I had been quoted a fee of close to $300 for the recommended maintenance on my car and I paid way less by going to Toyota of Knoxville. I live an hour away from them but I will continue to drive the hour for quality of service they give. More
November 01, 2017
Great service as always!! Always prompt and friendly service... and a cafe too! Matt met me at my vehicle, friendly greeting, took my info, and got the ball rolling. Offered Always prompt and friendly service... and a cafe too! Matt met me at my vehicle, friendly greeting, took my info, and got the ball rolling. Offered me coffee at the cafe and made sure that I was taken good care of... Thank you for hiring people like Matt! More
October 26, 2017
service Everything went well. I left my car the night before and Matt contacted me early to let me know the status etc. He contacted me on another issue they Everything went well. I left my car the night before and Matt contacted me early to let me know the status etc. He contacted me on another issue they had found with my car and I feel like I got the best service possible. More
October 16, 2017
Great work Staff was friendly and got the work done in a timely manner. They made bringing my car in for the 1 year check up easy and efficient. Staff was friendly and got the work done in a timely manner. They made bringing my car in for the 1 year check up easy and efficient. More
September 02, 2017
Excellent Service and great dealership. I had my van in for 90,000 mile service and it was completed in time estimated and I was kept up to date on the status. Thanks! I had my van in for 90,000 mile service and it was completed in time estimated and I was kept up to date on the status. Thanks! More
August 11, 2017
Always a great place for Purchase and Service Helpful friendly and professional desrides the service received. Otherwise would not Drive 120 miles buy a new car or have one serviced . They will ev Helpful friendly and professional desrides the service received. Otherwise would not Drive 120 miles buy a new car or have one serviced . They will even take time to help u without an appointment More
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