Matt Greenhow

Deandre’s was fabulous, answered all the questions we had. He was 10 of 10 !! had. He was 10 of 10 !! More

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UNFAIR TRADE PRACTICES & PRE-EXISTING ENGINE FAILURE – READ BEFORE BUYING I purchased a 2021 RAM ProMaster (VIN ending in 8281) from Posner Park Chrysler Dodge Jeep RAM FIAT for my business. What followe READ BEFORE BUYING I purchased a 2021 RAM ProMaster (VIN ending in 8281) from Posner Park Chrysler Dodge Jeep RAM FIAT for my business. What followed has been an absolute nightmare of neglected mechanical issues, unfulfilled management promises, and unperformed safety recalls. * Pre-Existing Defects & Delays: Returned the van 48 hours after delivery due to major defects. Posner Park kept the vehicle in their service department for over two months, racking up over $5,133.50 in internal repairs (Invoice #C6CS631124) for leaking transaxle oil coolers, steering gears, tie rods, and front CV axles. * Unperformed Fire Recall: On January 20, 2026, their service department logged "no fix" for Safety Recall B3C (Engine Compartment Fire) and released the van to me with an active fire hazard. * On January 23, 2026, I met directly with the Store Manager to address being sold an unroadworthy vehicle. He explicitly committed to covering the initial repair costs. That promise was completely ignored. After minimal use, the engine failed completely. A teardown inspection at another Chrysler dealership (Workorder #409913) revealed severe, pre-existing engine sludge throughout the motor—a condition requiring tens of thousands of miles of prior neglect. Towed back to Posner Park on June 22, 2026, where it has sat abandoned on their lot while they demand $14,596.00 out-of-pocket from me to replace an engine that failed due to pre-existing damage. * Formal demand letters sent to General Manager Matt Greenhow and Business Manager Marcos Vargas with a deadline of September 11, 2026, were completely ignored. I am paying $572/month and commercial insurance for a commercial vehicle I cannot use, while Posner Park refuses to take accountability for selling an uninspected, defective truck. Formal complaints have now been filed with the Florida Attorney General’s Consumer Protection Division (FDUTPA violations), FLHSMV Bureau of Dealer Services, and SFS Compliance. Save yourself the stress and take your business elsewhere. More

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Can't be trusted. Get all promises in writing. No after the sale service. Purchased a vehicle with TMPS light on the dash. Was told it would be repaired. They tried bu Get all promises in writing. No after the sale service. Purchased a vehicle with TMPS light on the dash. Was told it would be repaired. They tried but when it turned out to be more expensive than they expected they returned the car in worse shape and refused to fix it or refund my purchase. More

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On January 2, we purchased our 4th vehicle from Posner, our sales consultant, Israel H and his manager, Jonathan M worked with us in order to ensure that we were within our budget. They made our New Year’ our sales consultant, Israel H and his manager, Jonathan M worked with us in order to ensure that we were within our budget. They made our New Year’s gift come true! We are extremely happy with our vehicle purchase! More

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Subject: Direct Request to the Owner – Completely Unacceptable Experience with My 2025 Wagoneer Mr. [Owner’s], I am writing to you directly because I have completely lost trust in your dealersh Unacceptable Experience with My 2025 Wagoneer Mr. [Owner’s], I am writing to you directly because I have completely lost trust in your dealership’s management. My experience has been so bad, so exhausting, and so frustrating that only you can provide a real solution at this point. I purchased a 2025 Wagoneer brand new, 0 miles, and I never got to enjoy it. Within the first week it was already having issues, and since then the vehicle has spent TWO MONTHS in your service department. Two months, and I have been without a car, unable to use what I paid for. During that time, your team has replaced the transmission, accelerator pedal, throttle body, computer… and the vehicle is still not fixed. From the outside, it looks like they are guessing. No clear repair, no solid explanation, no confident diagnosis. And the most disappointing part was the recent conversation I had: I was told that I “wasn’t going to like the offer” because now the vehicle is considered “used.” With all due respect: Used by who? Because I have never been able to use this vehicle, not even for a single day. All I have done is continue paying for a car that has been in your service department since the beginning. This is not a simple inconvenience. It has been a complete lack of responsibility, a lack of professionalism, and honestly, a lack of respect toward me as a customer. This is why I am contacting you directly. I need you personally to review my case and provide a fair solution that reflects the damage, frustration, and time lost over a unit that was defective from day one and that I never had the chance to enjoy. What I expect is simple: a serious, direct, and fair resolution — no excuses, no runaround, and no more wasted time. I would appreciate a direct response within the next 48 hours. Thank you for your attention. More

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Personable staff and exceptional service…I recommend Posner Park CDJR…The Customer is always First Posner Park CDJR…The Customer is always First More

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Our sales associate Angel was very helpful and a pleasure to work with. The purchase process went very well. to work with. The purchase process went very well. More

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Easy to work with, painless buying experience. No hard sell during the purchase. Would recommend. No hard sell during the purchase. Would recommend. More

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I purchased a 2022 Chevy Trailblazer on June 20th. All I want to say is do not purchase a Chevrolet from a Dodge Chrysler Jeep Ram dealership. All I want to say is do not purchase a Chevrolet from a Dodge Chrysler Jeep Ram dealership. More

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Fast and good. I will be back. Thank your so much for your help. Thank I will be back. Thank your so much for your help. Thank More

by annielois7 Verified Customer Verified Customer

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