Matt Hannon
Matt Hannon at AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE

Matt Hannon | Page 3

Sales & General Manager

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE

3512 Airline Blvd
Portsmouth, VA 23701

Contact Me
4.5
39 Reviews

Hey I'm Matt. I've been in the car industry for 20+ years, moving from parts and service to sales and management. I am a Norfolk resident who moved here from Northern PA. I love beach days, my dogs and cats, my wife and family, martial arts, and all things nerdy like games and comics.

Dealership Experience

7 yrs, 8 mos

Industry Experience

21 yrs, 5 mos

Specialties & Trainings

ASE P2

VA Sales License

View more specialties & trainings
4.5

39 Reviews

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39 Reviews of Matt Hannon

June 15, 2024

Dealership Rating
Employee Rating

Smoothest car buying process I’ve been through. Zero issues with my new car, very open and easy communication with the sales team, no haggling no hidden fees. More

by Karina
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 18, 2024

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thank you

April 11, 2024

Dealership Rating
Employee Rating

I bought a 2018 used Mustang Ecoboost convertible with 72k miles on it from this dealership from Matt. I texted his dealership (they have 2, I was at the small one) and after confirming the vehicle was pr More

by victorclairmont0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thank you so much, these kind of reviews remind me that my hard work does pay off for my customers and our dealership.

April 02, 2024

Dealership Rating
Employee Rating

Our buying experience from Auto City in Portsmouth was smooth and easy. It was fast.and the entire staff was friendly. Tim was fantastic to work with, as well as the rest of the team. More

by jkincheloe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Senger, Derrius Miles , Tim Moore

Apr 03, 2024

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thank you so much!

March 29, 2024

Dealership Rating
Employee Rating

I had great success at the lot . It went nice . And very easy for me More

by jswf21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 20, 2024

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Employee Rating

They changed my opinion of what a car dealer is like. I was the hyper skeptical customer believing all the stereotypes about used car dealers, after working with Matthew, I can tell you this predisposit More

by Dananddan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Senger , Tim Moore

Mar 20, 2024

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thanks so much Dan, We appreciate your business and your kind words!

February 25, 2024

Dealership Rating
Employee Rating

Really helpful and the price is right. ... everyone was nice.... thank you for great customer service More

by annabana61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Moore

Mar 04, 2024

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thank you!

February 19, 2024

Dealership Rating
Employee Rating

Traveled almost 1,000 miles to pu a vehicle. There was obvious body repairs cover up that were not done correctly. Raised to many concerns I was left finding my way home. More

by Troy_Coone
Recommend Dealer
No

Other Employees Tagged: Tim Moore

Feb 19, 2024

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

We are so sorry for any miscommunication. We never want to see a customer upset with the vehicle they came to see. We did see the scratch on the passenger side of the SUV and we are so sorry that you were not made aware of it more promptly. I do see that we sent videos and pictures clearly depicting the condition of the SUV prior to arranging your appointment but we will be sure to more carefully explain these cosmetic blemishes with shoppers in the future. We are so sorry you had to make a trip. We have refunded your non refundable deposit in full for the trouble. Have a blessed day and please accept our deepest apology.

February 16, 2024

Dealership Rating
Employee Rating

Matt was very friendly and helpful. He was upfront and honest and made the whole process of selling and buying amazing and smooth! More

by j92spence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Senger

Feb 16, 2024

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

AWWW Thank you so much for the kind words

October 21, 2023

Dealership Rating
Employee Rating

Best place to buy a used car! Matt what was very helpful and never gave me pressure to change my mind! More

by ramoshenrys2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 24, 2023

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

Thank you so much! No Pressure No Haggle No Gimmicks Just Cars!!!

August 09, 2023

Dealership Rating
Employee Rating

I LOVE MY NISSAN! Matt was great. He really loves his dealership and his customers that was clear. Cars were nice and clean. He wont negotiate prices but his price More

by Nicole Kabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2023

AUTO CITY - BUY - SELL - TRADE - IN HOUSE FINANCE responded

THANK YOU SO MUCH! It was a pleasure working with you Nicole. Enjoy that loaded up Nissan.

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