Matt Harris

Excellent customer service. Every one I worked with was very helpful . They all knew what I needed. Every one I worked with was very helpful . They all knew what I needed. More

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Excellent customer service. I bought my car there and I have my car serviced there too I bought my car there and I have my car serviced there too More

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Two times back to fixing my car first Time i pay $1560. 50 I and up with check engine light I got back inside asking what happened they said oh driver it for 2 days and bring it back if still on, I bring i 50 I and up with check engine light I got back inside asking what happened they said oh driver it for 2 days and bring it back if still on, I bring it back,they asking me for $1486 also they screw up the radio 📻 I decided not leaving my car there, I called my lawyer More

by Pierre sahyouni Verified Customer Verified Customer

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Smith has always been great! Matt in service could not be any nicer!! The best Mercedes dealership around! Matt in service could not be any nicer!! The best Mercedes dealership around! More

by Ellen Verified Customer Verified Customer

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Smith always is customer focused a family company. Craig is always very helpful. He solved a problem getting new tires after a blowout on the Masspike. Craig is always very helpful. He solved a problem getting new tires after a blowout on the Masspike. More

by elliott_don Verified Customer Verified Customer

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In all honesty I can’t say enough positive things about my experience at Smith. From the very beginning working with Brock was amazing he was super helpful very knowledgeable and just had a nice dispositio my experience at Smith. From the very beginning working with Brock was amazing he was super helpful very knowledgeable and just had a nice disposition, he was excellent. Then to Loren what can I say about Loren he was outstanding to work with gave me all the information I requested and was very willing to work with me on all questions and requests, he was also excellent. With Brock’s help the service team was able to determine that my other car a C300 was involved in a recall for the back suspension and the team took care of it in a day with outstanding professionalism! All in all the Smith team deserves a gold medal for the outstanding salesmanship and support with buying my preowned 2017 E300 which I absolutely LOVE. A+ Team you are great and we’ll be back! David More

by DSMAGS Verified Customer Verified Customer

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Amazing sales team and outstanding service team all around great dealerships I would 100% recommend them Brockton take great care of us even after we already purchased our new car and the service team around great dealerships I would 100% recommend them Brockton take great care of us even after we already purchased our new car and the service team continues to take great care of us and our car but that’s my word go check them out you may find everything you have been looking for in a new car right on there lot Thank you to all smith motors crew More

by NLAWRENCE2323 Verified Customer Verified Customer

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Excellent customer service. Well informed staff, good quality customer relations. Effective service delivery and communication. Well informed staff, good quality customer relations. Effective service delivery and communication. More

by CHRISUWECHUE Verified Customer Verified Customer

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I have never had a bad experience at Smith. I am a lifetime customer. I recommend the dealership to all. I am a lifetime customer. I recommend the dealership to all. More

by MCPARKER4 Verified Customer Verified Customer

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You tried all the rest and go to the best Smith motors of Haverhill Ma. Haverhill Ma. More

by MMCLAUGHLIN Verified Customer Verified Customer

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