Matt Haynie | Page 28

Quick and friendly staff. They kept me up to date with every little thing that they were working on and made sure that I understood what was going on and how much it would be. Outstanding! every little thing that they were working on and made sure that I understood what was going on and how much it would be. Outstanding! More

by DP.STANLEYS Verified Customer Verified Customer

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I brought my 2017 Tuscon in after my engine failed. Your staff, without question, repaired everything quickly. The rental car was also a nice convenient perk while waiting on my repairs staff, without question, repaired everything quickly. The rental car was also a nice convenient perk while waiting on my repairs More

by Cdwoody Verified Customer Verified Customer

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The service that I received at Luther Bloomington was great. I got messages in the beginning and the end so I could save my time. great. I got messages in the beginning and the end so I could save my time. More

by Lee Verified Customer Verified Customer

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I never expected the exceptional professional service I received here. From the minute the receptionist answered the phone until the completion of the highest quality repairs. Bloomington has earned my tru received here. From the minute the receptionist answered the phone until the completion of the highest quality repairs. Bloomington has earned my trust and life long vehicle care commitment. The cost was so low I was able to get the “can wait till next time” service completed. More

by michael Verified Customer Verified Customer

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I asked for a tire rotation with a brake check while the tires were off. I was charged but then told that I needed new tires. I purchased new tires and left thinking my tires had been rotated. When I came b tires were off. I was charged but then told that I needed new tires. I purchased new tires and left thinking my tires had been rotated. When I came back the next day to get my new tires put on, I asked why they rotated the tires if they were going to recommend new tires. I was told that they hadn’t rotate the tires but still charged me for taking tires off to check the brakes. First, that is not what I was led to believe the day before, and second, if asked I would have not paid for the brake check if the tires were going to be replaced right away and could be checked at that time. When purchasing the tires, I was also told that the person helping me wouldn’t get me additional data on comparing the tire options. I was leaving on a trip, so I proceeded, but I did not feel any sense of transparency in the process. The only saving face is that I like how the tires drive. More

by BEMB0009 Verified Customer Verified Customer

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The staff is always friendly and the level of communication is spot-on. I appreciate the ease of scheduling and pick up. They do a great job! communication is spot-on. I appreciate the ease of scheduling and pick up. They do a great job! More

by EagleView Verified Customer Verified Customer

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The person who helped book the appointment for a parts recall was extremely helpful and even notified me of an additional parts recall. We received excellent service and the service team went above and be recall was extremely helpful and even notified me of an additional parts recall. We received excellent service and the service team went above and beyond to get our car done alot faster than expected! Plus, a free car wash put a smile on our faces! More

by No name Verified Customer Verified Customer

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The service team was friendly, courteous, professional, and did a great job. I've had no issues with the car since the oil change. Thanks! and did a great job. I've had no issues with the car since the oil change. Thanks! More

by Aocvirek Verified Customer Verified Customer

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Brought my car is for recall repair and routine maintenance. Every was very good at helping me out in a timely manner. Paul was excellent helping us when we were there. We even walked out buying a maintenance. Every was very good at helping me out in a timely manner. Paul was excellent helping us when we were there. We even walked out buying a new car. Thank you Paul!! More

by zklaer01 Verified Customer Verified Customer

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Excellent service. The check in was easy and simple. The wait time was minimal. The service team explained all of the services thoroughly and provided options. The wait time was minimal. The service team explained all of the services thoroughly and provided options. More

by EMILYJIMCARLSON Verified Customer Verified Customer

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