Matt Heflin | Page 4
Service Advisor
Andrews Cadillac Mt. Juliet
560 Pleasant Grove Rd
Mt. Juliet, TN 37122
Dealership Experience
2 yrs, 10 mos
Industry Experience
20 yrs, 8 mos
53 Reviews
Write a Review53 Reviews of Matt Heflin
October 27, 2024
Good sales team. Liked working with them. Car is wonderful. Hope service is as good Liked working with them. Car is wonderful. Hope service is as good More
Other Employees Tagged: Justin Jenkins, Giorgio Lanata , Kenny Soderstrom
October 21, 2024
My service adviser was great. Gave me updates of all my recalls. Was very professional! Gave me updates of all my recalls. Was very professional! More
Other Employees Tagged: Giorgio Lanata
October 21, 2024
My mismanufactured XT6 was retrofitted with a standard premium luxury AWD feature that now performs with GREAT success! premium luxury AWD feature that now performs with GREAT success! More
Other Employees Tagged: Donnie Holder
October 14, 2024
Timely, professional, genuine and respectful! The whole staff was impressive and the dealership is beautiful and clean. The whole staff was impressive and the dealership is beautiful and clean. More
Other Employees Tagged: Giorgio Lanata
September 30, 2024
When I arrived no one greeted me at my car. I had to go in to a desk. Then after discussing why the vehicle was there I waited over an hour for them to tell they ordered a part and that one o I had to go in to a desk. Then after discussing why the vehicle was there I waited over an hour for them to tell they ordered a part and that one other issue I had with a rear bumper needed to go to a paint and body shop. The only thing that appears to be wrong is a clip or something that allows the panel on driver rear to pop out a little. I forgot to let them know of a panel on the console that has also popped out. I should not have to go to a body shop to have this handled. Plus, who is going to handle the referral and payment of the same. My car is new and 5 months old. Friendly but a lack of good care and guidance in my opinion. It felt like "not my problem". More
September 12, 2024
Great staff at the dealership. Georgio is one of the best service representatives there is. Georgio is one of the best service representatives there is. More
Other Employees Tagged: Giorgio Lanata
August 29, 2024
Excellent Dealership. Gives Professional Service. Highly Recommended Sales Team very good to work with . The Service Department is top notch. Thank You Gives Professional Service. Highly Recommended Sales Team very good to work with . The Service Department is top notch. Thank You More
Other Employees Tagged: Joey Pugliese, Shane Lawson, Donnie Holder, Giorgio Lanata, Nelson Andrews , Kenny Soderstrom
August 26, 2024
High end facility with helpful, friendly staff. Giorgio really took care of us. He made us feel special. Giorgio really took care of us. He made us feel special. More
Other Employees Tagged: Giorgio Lanata
August 24, 2024
Thank you, Matt his response to me right away. When, my car battery is dead. He sent someone to replace the battery for me with the less an hour. When, my car battery is dead. He sent someone to replace the battery for me with the less an hour. More
Other Employees Tagged: Giorgio Lanata

