Quick and easy transaction.
Great experience Definitely would recommend the dealership to my friends and family
Great experience Definitely would recommend the dealership to my friends and family
More
by Daninfrisco6060
Mar 12, 2023 -
Pat Lobb Toyota of McKinney responded
Here at Pat Lobb Toyota of McKinney, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Tony Yazbeck
General Sales Manager
Broady is the nicest salesperson I've ever interacted
with while shopping for a vehicle. He was well informed on the product, the Toyota Tacoma. The information he provided about the vehicle, including h
with while shopping for a vehicle. He was well informed on the product, the Toyota Tacoma. The information he provided about the vehicle, including his personal experience as an owner, were key factors that influenced our decision. He was extremely patient, including walking our party to check out vehicles located on opposite sides of the lot, and answering every question. At no point did we feel pressured to make a decision on which vehicle to choose, and the initial paperwork process went smooth thanks to Broady's help. Even though we were set on which model to purchase, Broady informed us on other similar options available. Purchasing a new car is a long process and thanks to Broady's help things went much easier than anticipated. Will definitely recommend to other people looking to buy a Toyota.
After our interaction with Broady we were handed off to Matt Jirani. The experience with him was not as pleasant. We felt extremely pressured to purchase add-ons and his attitude was not as customer-oriented. He brushed off our questions and was hesitant to even answer and at times changed his answers when discussing financials and giving a cost breakdown. Did not even bother to offer a handshake or say goodbye after the paperwork was signed, just offered a bland "congratulations" and resumed staring at his computer screen while we left his office. Would not recommend this guy.
More
by Merinoandy55
Other Employees Tagged:
Broady Perkins
Mar 06, 2023 -
Pat Lobb Toyota of McKinney responded
Thank you for your review. We’re sorry your visit didn’t go as planned, Andy, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Tony Yazbeck
General Sales Manager
214-544-8696
socialmedia@toyotaofmckinney.com
Good experience with Toyota and sales team .
Through out the process was smooth .
I will appreciate they support and coordination
Through out the process was smooth .
I will appreciate they support and coordination
More
by Rohith
Other Employees Tagged:
Demetrius Burton
Mar 02, 2023 -
Pat Lobb Toyota of McKinney responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.
Tony Yazbeck
General Sales Manager
Very kind, helpful great at communication, and a
diligent, perfect example of a successful salesman. I will recommend the dealership and do business with him...
diligent, perfect example of a successful salesman. I will recommend the dealership and do business with him...
More
by Bisoponso
Other Employees Tagged:
Luis Cristalino
Mar 01, 2023 -
Pat Lobb Toyota of McKinney responded
Thank you so much for choosing Pat Lobb Toyota of McKinney! Congrats on your new purchase, and let us know if we can be of any more assistance!
Tony Yazbeck
General Sales Manager
We had the best car buying experience ever with George.
He was honest and very helpful! George is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who kn
He was honest and very helpful! George is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. I highly recommend you talk to George if you are considering buying a new or previously owned automobile.
More
by Megan Lollis
Feb 28, 2023 -
Pat Lobb Toyota of McKinney responded
Thank you, Megan, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Pat Lobb Toyota of McKinney are glad to have you as a customer.
Tony Yazbeck
General Sales Manager
Levi was great to work with.
I recommend him to any friends/family that are looking for a new vehicle.
I recommend him to any friends/family that are looking for a new vehicle.
More
by walkerfrailey
Other Employees Tagged:
Levi Herpin
Feb 26, 2023 -
Pat Lobb Toyota of McKinney responded
Here at Pat Lobb Toyota of McKinney, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Levi, and it was a pleasure having you at the dealership. We appreciate your review!
Tony Yazbeck
General Sales Manager
I had a Great buying experience.
I highly recommend making the drive to McKinney . Demetrius was awesome! Ask for him.
I highly recommend making the drive to McKinney . Demetrius was awesome! Ask for him.
More
by Mary
Other Employees Tagged:
Demetrius Burton
Feb 24, 2023 -
Pat Lobb Toyota of McKinney responded
Thank you for taking the time to share your feedback with us, Mary. We work hard to make sure our guests have an exceptional experience. We will share your comments with Demetrius and our team, and we look forward to working with you again.
Tony Yazbeck
General Sales Manager
I had an awesome experience and smooth transaction, all
my questions were answered with politeness and professionalism👍
my questions were answered with politeness and professionalism👍
More
by Rcervino81
Feb 21, 2023 -
Pat Lobb Toyota of McKinney responded
Here at Pat Lobb Toyota of McKinney, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Tony Yazbeck
General Sales Manager
Pat Lobb has always taken great care of my Toyotas.
This is the reason I went back to them when it was time to get myself a Toyota Tundra.
This is the reason I went back to them when it was time to get myself a Toyota Tundra.
More
by Tony R.
Feb 17, 2023 -
Pat Lobb Toyota of McKinney responded
Tony, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Duane and Matt here at Pat Lobb Toyota of McKinney.
Tony Yazbeck
General Sales Manager
Razaq went above and beyond to make sure we were
completely satisfied with the purchase of our 2023 Toyota Tundra Hybrid. We will definitely do business with him in the future when we need another v
completely satisfied with the purchase of our 2023 Toyota Tundra Hybrid. We will definitely do business with him in the future when we need another vehicle.
More
by MARYALLEN2807
Feb 15, 2023 -
Pat Lobb Toyota of McKinney responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Razaq met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come!
Tony Yazbeck
General Sales Manager