Matt Jirani | Page 22

I recently just purchased a 2022 highlander from Pat Lobb and the experience I had with Mel Williams was top-notch. He was checking daily on the car I expressed to him I wanted and as soon as he saw one comi and the experience I had with Mel Williams was top-notch. He was checking daily on the car I expressed to him I wanted and as soon as he saw one coming I was the first person he called. The communication he had throughout the whole process was unmatched. He is wonderful! Also, Matt Jirani in finance was really great too, talking about numbers on what you'll owe, etc can be stressful and a little bit intimidating but he made it super easy. Do yourself a favor and go to Pat Lobb for your next vehicle transaction! You won't be disappointed. More

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Quick and easy. We looked a few places and made a quick stop here. No pressure - in and out. We looked a few places and made a quick stop here. No pressure - in and out. More

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Great Salesman Carlos, his manager not cool almost lost the sale. Forced a $1400. LoJack contract on me without a option out, was told I had no choice, this is WRONG, they should just call it what it is, D the sale. Forced a $1400. LoJack contract on me without a option out, was told I had no choice, this is WRONG, they should just call it what it is, Dealership Tax. Will tell others to beware of shifty deals at Pat Lobb and I will not return. More

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Johnny was very nice to work with. He was honest during sale. And during the waiting period to take delivery kept me informed on every step. After-sale, when I called for follow-up He was honest during sale. And during the waiting period to take delivery kept me informed on every step. After-sale, when I called for follow-up questions, he took ownership to resolve what we had. Overall nice and straightforward experience. More

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We connected virtually for a recall notice service request, trade in valuation and to look at Highlander’s. The communication was super quick and clear. Appointment was in time and our sales and servi request, trade in valuation and to look at Highlander’s. The communication was super quick and clear. Appointment was in time and our sales and service contacts were very knowledgeable- we ask a lot of questions! Thanks Alex (service) and Abraham(Sales) for your help today. We traded in our vehicle and purchased a certified pre-owned 2020 vehicle. More

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I came there on February 1st and bought a car for my son 2015 Nissan rouge my salesman was Drake Waldrop and he was very professional, helpful, and patient through the entire process when it came down to th 2015 Nissan rouge my salesman was Drake Waldrop and he was very professional, helpful, and patient through the entire process when it came down to the financial portion of my visit I delt with Matt Jirani and he was very fast, knowledgeable and polite. My son and I walked away very happy then 6 days later the car had problem I spoke with Drake he assured me he will take care of it and they towed the car to there service center and for the next 7 days I delt with Jose and he was very patient with my distress and put us in a 2021 rav4 which we had for 1 day and got a call from Matt to come back in and pick any other car on the lot and they would cancel the Nissan rouge. When we went back up there I delt with Abraham (since Drake was off work) Abraham and Matt both we helpful in us getting a 2018 Toyota Corolla . We got a newer car a bit cheaper. To say the least they turned a potential bad situation and made it a better experience. I would say that all 4 of these employees went above a d beyond there duties to .are sure my 19 year old son was happy. Thanks guys for all you do.😁 More

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Steven "Mississippi" was amazing! He worked really hard to get me into the vehicle I wanted. He is was very transparent and honest with me. Him and the sale team did a wonderful job. He worked really hard to get me into the vehicle I wanted. He is was very transparent and honest with me. Him and the sale team did a wonderful job. This is the second vehicle I have bought from him and he will continue to get my business going forward More

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George Mocollon did a fantastic job of helping us with our purchase! I would highly recommend Pat Lobb Toyota! our purchase! I would highly recommend Pat Lobb Toyota! More

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Braden has been stellar to work with and we have been very fortunate to have him as our salesman!! very fortunate to have him as our salesman!! More

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Great experience from 1st contact through finalized purchase. No hassle at all! I definitely will recommend this dealership with family and friends. Moreover, I am planning to come back soon to purcha purchase. No hassle at all! I definitely will recommend this dealership with family and friends. Moreover, I am planning to come back soon to purchase another vehicle for my other daughter. More

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