Matt Jones

I recently worked with Matt and bought a 2025 Raptor. While there have been a couple of hiccups. Matt has gone above and beyond expectations as a salesmen and done his utmost to make sure things are good While there have been a couple of hiccups. Matt has gone above and beyond expectations as a salesmen and done his utmost to make sure things are good. I highly recommend working with him if you’re looking for a car. Quinn, Lupita, and Preston were all very helpful as well. More

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The customer experience has been very disappointing. It feels very transactional and not focused on the customer beyond get them and in and out. It feels very transactional and not focused on the customer beyond get them and in and out. More

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My sales man Micheal was absoulty fantastic he answered every question I had and if he didn't know he found out before answering. He was awesome to work with. Micheal and there finance team was the only re every question I had and if he didn't know he found out before answering. He was awesome to work with. Micheal and there finance team was the only reason i bought a truck from them. The used car sales manager likes to judge people and try and play games though. More

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Sam Shamshiri was a pleasure to work with. Made it easy, made sure we got the vehicle we wanted and explained all the features in detail. Made it easy, made sure we got the vehicle we wanted and explained all the features in detail. More

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The dealerships name says it all “five star ford” Jillian was amazing throughout the whole process of my purchase. I’ve been to many dealerships before and this was by far my best experience. I’m ext Jillian was amazing throughout the whole process of my purchase. I’ve been to many dealerships before and this was by far my best experience. I’m extremely happy about my purchase through her. More

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Jordan is easy to work with and very helpful! He made purchasing a car a smooth process despite unexpected issues not related to the dealership! He made purchasing a car a smooth process despite unexpected issues not related to the dealership! More

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Very Happy. Love the jeep I bought from Five Star. Everyone has been so helpful. Jennifer is a great sales lady. This dealership will stand behind you if you nee Love the jeep I bought from Five Star. Everyone has been so helpful. Jennifer is a great sales lady. This dealership will stand behind you if you need help. Your not alone purchasing from this dealership. Matt the used car manager was great to me. Everything has been a pleasure working with the service and sales. More

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A solid young man who completed my car transaction like a seasoned pro. Well done! seasoned pro. Well done! More

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I have purchased multiple vehicles from Five Star Ford of Dallas. I completed the purchase of a new 2024 Ford Explorer on 8/29/24. I was able to complete the entire sales process remotely with the help of Dallas. I completed the purchase of a new 2024 Ford Explorer on 8/29/24. I was able to complete the entire sales process remotely with the help of Matt Jones! Matt provided an exceptional customer experience during the entire sales process. Brett Ingersoll provided an equally exceptional customer experience when I came to the dealership to complete the finance process and take delivery of my new Explorer! Exceptional job guys! More

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Great service before and after sale. Wonderful staff, easy finance, lots of after market items avaiable. Wonderful staff, easy finance, lots of after market items avaiable. More

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