Matt Kritzeck | Page 10

Had a very good experience! Definitely would recommend to other people the environment was good and the sales men I talked to was not pushy at all! other people the environment was good and the sales men I talked to was not pushy at all! More

by alexiszawacki Verified Customer Verified Customer

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The service, expertise and courtesy of each of the staff with who I worked was excellent. I appreciated their professionalism and would highly recommend them to anyone looking for a vehicle. with who I worked was excellent. I appreciated their professionalism and would highly recommend them to anyone looking for a vehicle. More

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Working with everyone was a breeze. Great relationship with sales staff, finance staff, everyone. They adapted well with the change that I threw at them and even though my first choice of car didn’t work with sales staff, finance staff, everyone. They adapted well with the change that I threw at them and even though my first choice of car didn’t work out, they remained patient with me and got me to the car that I’m driving now which I love by the way. More

by brian.eggen Verified Customer Verified Customer

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It was an extremely friendly and easy experience. Brandon, the salesman, was fantastic and knowledgeble. Matt, the finance guy, was very nice and explained every option. Brandon, the salesman, was fantastic and knowledgeble. Matt, the finance guy, was very nice and explained every option. More

by srgx3 Verified Customer Verified Customer

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Julius was an exceptional sales rep - there was absolutely no pressure and he throroughly answered all of my questions. Matt was patient with all of my financing questions. This was a great exp absolutely no pressure and he throroughly answered all of my questions. Matt was patient with all of my financing questions. This was a great experience! More

by jeanleuthner Verified Customer Verified Customer

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From the beginning to purchase to tutorials, my experience was highly positive. The salesman - Shea - was professional throughout, never pushing for a sale, but giving me the information I desired. experience was highly positive. The salesman - Shea - was professional throughout, never pushing for a sale, but giving me the information I desired. These acts by staff and the car itself sold me. I'm pleased with the whole experience More

by tedbowman71 Verified Customer Verified Customer

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The only reason I'm giving this a 3-star rating is because the salesman didn't have to do a whole lot. We called and inquired about the SUV, test drove it and then bought it. Although I appreciate the because the salesman didn't have to do a whole lot. We called and inquired about the SUV, test drove it and then bought it. Although I appreciate the fact that the salesman supposedly put a new battery in the (defective) key fob, it would have been nice if he had explained how it's very hard to press to get it to work. AND seeing how we spent over 9K on our purchase it would have been appreciated if the SUV had a full tank of gas instead of just above half a tank!! More

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We have purchased many Acura automobiles from White Bear Acura. We service our Acuras there, too. Tim Pope has sold our family all of the Acura automobiles we have had. He is the best! Service Departmen Acura. We service our Acuras there, too. Tim Pope has sold our family all of the Acura automobiles we have had. He is the best! Service Department is top notch, also. We are very satisfied with WB Acura. More

by Frank Verified Customer Verified Customer

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Worked with John.Hope he is still there when I shop next time.Matt in finance made it quick and easy. Great experience. Love the vehicle time.Matt in finance made it quick and easy. Great experience. Love the vehicle More

by davekodada Verified Customer Verified Customer

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I found the online Q&A and negotiations with one of the two sales reps very pleasant and productive. I found the other sales rep that I was in contact with to be unpleasant and dishonest. I found one vehic two sales reps very pleasant and productive. I found the other sales rep that I was in contact with to be unpleasant and dishonest. I found one vehicle listed with White Bear Acura, and one listed with White Bear Subaru. So, I was in contact with two different sales reps before I realized they were at the same dealership. Our experience at the dealership was very off-putting. While the sales rep continued to be courteous, he seemed to know little about the technology in the 2020 Subaru Outback. If you're familiar with the 2020 Outback, you know this is not a trivial issue. He went to youtube.com to answer any of our questions, and offered no insight beyond what we asked. Sales & Finance seem to have an absurd little game going with regard to the extended warranty offer as well. We are very happy with the vehicle and our sales rep did agree to meet us on his day off. We just didn't get a good feeling about the staff that we dealt with once we arrived at the dealership. So since I was asked to rate the dealership, not the vehicle, I have to admit to being disappointed. More

by acm200rc Verified Customer Verified Customer

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