Matt Kutyna

Sold my son a car with a dead battery, 1mm left on front brakes, and a bad ignition switch. Car would not start when I got home from the dealer. Would not recommend! brakes, and a bad ignition switch. Car would not start when I got home from the dealer. Would not recommend! More

by JASONL Verified Customer Verified Customer

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Great, professional and knowledgeable staff Simple finance experience, no hidden cost, everything explained well Would recommend finance experience, no hidden cost, everything explained well Would recommend More

by Jacques Verified Customer Verified Customer

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They helped me get into a new car and trade in my old one in about an hour. That was very helpful and appreciated. in about an hour. That was very helpful and appreciated. More

by BBONDS1 Verified Customer Verified Customer

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VW of Orland made my car buying experience smooth and seamless. They made me feel comfortable and confident throughout the whole process. Even after purchasing my vehicle, they reached out and made sure seamless. They made me feel comfortable and confident throughout the whole process. Even after purchasing my vehicle, they reached out and made sure I was happy and that if I had any issues, they'd be willing to help and answer any questions I had. Thanks to all of those who helped me at VW or Orland! More

by MILITIA90 Verified Customer Verified Customer

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Great customer service. Informative, helpful, patient, always great personality,and they take the time to answer any and every question. Informative, helpful, patient, always great personality,and they take the time to answer any and every question. More

by RACHELJACKSON81 Verified Customer Verified Customer

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Rick DeLatorre, Alex Morales, and Matt Kutyna attempted to physically fight me when I walked into their dealer trying to cancel my extended warranty. This incident happened 9/13/2025 around 6pm. Rick DeLat to physically fight me when I walked into their dealer trying to cancel my extended warranty. This incident happened 9/13/2025 around 6pm. Rick DeLatorre will drag his feet when it comes to the “we owe you” on your contract. Alex will bait and switch you when selling you a warranty, so please double-check your paperwork before signing. Matt will call you “poor” if you’re not part of his preferred customer demographic. Honestly, it’s the worst car-buying experience I’ve ever had. Alex will submit paperwork with the incorrect information. It’s been two months and they refuse to even show proof that parts are even ordered. They will deny all of my claims because they have no integrity. Do yourself a favor and just drive past this dealer. More

by ERICHUIZAR10 Verified Customer Verified Customer

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Andrew was a great salemen. Listened to all of my wants and needs, didnt think i would get an approval being the fact that i went to 2 other dealership and nobody could assist m Listened to all of my wants and needs, didnt think i would get an approval being the fact that i went to 2 other dealership and nobody could assist me. Transaction went very smooth. Between management and finance i couldnt ask for a better place to do business with. Not to mention they were grilling food and they fed the family and I that saturday. Highly recommend going to Orland Park Volkswagen for next vehicle purchase More

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I would recommend this dealership to anyone who is looking for a car. The employees was very friendly. The sales person was very helpful. Doing everything they can for me to purchase a car. Thank you looking for a car. The employees was very friendly. The sales person was very helpful. Doing everything they can for me to purchase a car. Thank you and may God bless you. More

by WILLIE9054 Verified Customer Verified Customer

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I was sold a previously purchased and registered car as NEW!!😡 I have sold proof and expect a remedy before I report to various agencies! NEW!!😡 I have sold proof and expect a remedy before I report to various agencies! More

by DOONEY723 Verified Customer Verified Customer

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Everything was great except financing Alexander. Owed me a check and kept giving me the run around. Still don’t have check! Otherwise dealership was nice and got me the car I wanted. Owed me a check and kept giving me the run around. Still don’t have check! Otherwise dealership was nice and got me the car I wanted. More

by LKBARTHELT Verified Customer Verified Customer

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