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Matt Long
Matt Long at Lexus of Cleveland

Matt Long | Page 16

Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
342 Reviews

Hi, I'm Matt Long and I've been a proud member of the Lexus of Cleveland family for the past 12 years. My journey here has been incredibly rewarding, allowing me to build lasting relationships with our customers and help them find the perfect vehicles to meet their needs. When I'm not at the dealership, I love to unwind with a good bourbon and spend quality time with my wonderful wife and kids. Family is everything to me, and I cherish the moments we share together. I'm also an avid golfer, always looking for an opportunity to hit the greens and improve my game. At Lexus of Cleveland, I strive to bring my passion for excellence and my commitment to customer satisfaction to every interaction. I look forward to many more years of serving our community and making your Lexus experience exceptional.

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Specialties & Trainings

Lexus Master Certified Sales Consultant

5.0

342 Reviews

Write a Review

342 Reviews of Matt Long

March 30, 2023

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Employee Rating

Matt was outstanding. He was prompt in returning emails, and very knowledgeable on the vehicles. More

by toddfried
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 31, 2023

Lexus of Cleveland responded

We will be sure to pass along your kind words to Matt. Thanks, from your friends at Metro Lexus.

March 30, 2023

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Employee Rating

Made it very easy to find a car that fit all my needs! My family has now bought two cars from this dealership with great experience every time. More

by shaigan.bhatti
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Mar 31, 2023

Lexus of Cleveland responded

We are so grateful for your family's trust in our business! Thanks for being a valued client of Metro Lexus.

March 30, 2023

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Employee Rating

Matt Long couldn’t have been more helpful knowledge professional and polite. He answered all the questions we had regarding my Lexus and financing. He was very thorough. More

by wohlgloria
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Josh Jancha

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Mar 30, 2023

Lexus of Cleveland responded

We are glad to hear that Matt went above and beyond to assist you. Thank you for sharing this positive feedback with the Metro Lexus team.

March 30, 2023

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Matt and the whole team offered and elevated customer service experience to me and my husband. More

by Vlprignano
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

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Mar 30, 2023

Lexus of Cleveland responded

Matt and the entire Metro Lexus team are so happy to see your glowing review! Thank you!

March 30, 2023

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Employee Rating

Matt is an excellent associate for your company. I would work with him any time I purchase a new vehicle in the future! He is a person of character and kept his word throughout our transaction. More

by Very Satisfied Customer
Recommend Dealer
Yes
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Mar 30, 2023

Lexus of Cleveland responded

We love to hear Matt took stellar care of you during your time at Metro Lexus. Thank you for choosing us - we hope you are loving the new ride! Drive safe!

January 01, 2023

Dealership Rating
Employee Rating

We have bought several Cars at this dealership! We love everything about our cars that we have bought at this dealership!! They are top notch!!!!! More

by sbnester
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Kline

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Jan 04, 2023

Lexus of Cleveland responded

Your continued confidence in Metro Lexus means the world to us! Thanks so much for the kind words and we look forward to seeing you again next time. Safe travels!

January 01, 2023

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Employee Rating

Excellent customer service, provided a good review of all the options available to consider at the closing. More

by dazanath
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

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Jan 04, 2023

Lexus of Cleveland responded

This is great to hear! Thank you for choosing Metro Lexus and for sharing your thoughtful feedback about our team. Enjoy your new ride and we hope to see you again!

Dec 31, 2022

dazanath responded

Review verified.

December 31, 2022

Dealership Rating
Employee Rating

Matt was very helpful and knowledgeable about the Lexus SUV options. He was very quick to respond when we had questions or needed our SUS status. More

by Karen Koscinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Jan 03, 2023

Lexus of Cleveland responded

Thanks for the 5-star review of Metro Lexus, Karen! Matt and the team are grateful to have you as a customer.

December 31, 2022

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Employee Rating

Very we'll organized and well staffed dealership that tries very hard to meet your expectations. More

by Jeff R
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan

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Jan 03, 2023

Lexus of Cleveland responded

Jeff, thank you for the great review! We are happy to have earned your business here at Metro Lexus. Safe travels ahead!

December 31, 2022

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From the moment I walked in I felt that I was gonna have a great experience. More

by Kris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 03, 2023

Lexus of Cleveland responded

This kind of feedback makes our day! Thanks so much for taking the time to recommend Metro Lexus to anyone who's in the market for a new ride. We hope you enjoy it!

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