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Matt Long

Overview Reviews (342) Inventory (164)

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Matt Long

Matt Long | Page 17

Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Hi, I'm Matt Long and I've been a proud member of the Lexus of Cleveland family for the past 12 years. My journey here has been incredibly rewarding, allowing me to build lasting relationships with our customers and help them find the perfect vehicles to meet their needs. When I'm not at the dealership, I love to unwind with a good bourbon and spend quality time with my wonderful wife and kids. Family is everything to me, and I cherish the moments we share together. I'm also an avid golfer, always looking for an opportunity to hit the greens and improve my game. At Lexus of Cleveland, I strive to bring my passion for excellence and my commitment to customer satisfaction to every interaction. I look forward to many more years of serving our community and making your Lexus experience exceptional.

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5.0

342 Reviews

Overview Reviews (342) Inventory (164)

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Specialties & Trainings

Lexus Master Certified Sales Consultant

5.0

342 Reviews

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342 Reviews of Matt Long

December 31, 2022

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Employee Rating

Very good nice people. Very accomanidating.a little bit on the pricy side. Good service Very accomanidating.a little bit on the pricy side. Good service More

by Jerbo221

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 03, 2023 -

Lexus of Cleveland responded

We're so glad our team could demonstrate our commitment to customer service! Thank you for supporting Metro Lexus with your five stars. We hope to see you again soon!

December 31, 2022

Dealership Rating

Employee Rating

Matt was very professional and helpful and made our buying experience pleasant. We look forward to continuing our relationship. buying experience pleasant. We look forward to continuing our relationship. More

by lunar1102

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Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Weaver

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Jan 03, 2023 -

Lexus of Cleveland responded

Thank you for the great review! We appreciate the kind words about Matt and hope to see you back again at Metro Lexus. Drive safely, and we hope to see you back again down the road!

December 31, 2022

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Employee Rating

Matt Long and the entire team were great! Outstanding customer service and attention to detail. Outstanding customer service and attention to detail. More

by Renee P

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 03, 2023 -

Lexus of Cleveland responded

Renee, thank you for the great review! We appreciate the kind words about Matt and hope to see you back again at Metro Lexus. Safe travels!

December 31, 2022

Dealership Rating

Employee Rating

Mat was amazing to me when I decided on my car! He not only helped me but my mom and dad also got cars through him! He not only helped me but my mom and dad also got cars through him! More

by Agaewsky16

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 03, 2023 -

Lexus of Cleveland responded

Thank you for reviewing us! We are so glad to hear that you had a successful purchase experience working with Mat and the Metro Lexus team. We are wishing you and your family safe travels and hope to see you back again down the road!

December 30, 2022

Dealership Rating

Employee Rating

Matt Long was patient, knowledgeable and quick to communicate information and answer questions over several months of waiting. He was great to work with! communicate information and answer questions over several months of waiting. He was great to work with! More

by Emily Murphy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 03, 2023 -

Lexus of Cleveland responded

Thank you for this review of Metro Lexus, Emily! Matt and the team appreciate your trust and confidence.

December 30, 2022

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Employee Rating

Matt was THE BEST! He helped me through the whole process and made everything so easy for me to purchase my new vehicle without ever having to step foot in the facilit He helped me through the whole process and made everything so easy for me to purchase my new vehicle without ever having to step foot in the facility. Matt is attentive, responsive and thinks of all scenarios to make the experience pleasant! I will certainly return to Lexus Metro in the future. Matt, thank you again for all your assistance and hope to do more business in the future! ;) More

by Ana

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 03, 2023 -

Lexus of Cleveland responded

Matt is one of the best in the business and we are thrilled to see that he made your experience great, Ana! Thanks for choosing Metro Lexus and congratulations on your new car!

December 30, 2022

Dealership Rating

Employee Rating

Love my new NX350. Matt Long found me the car I wanted made the transaction seamless. Matt Long found me the car I wanted made the transaction seamless. More

by DavidECalfee

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Andrew Cross

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Jan 03, 2023 -

Lexus of Cleveland responded

David, congratulations on your new Lexus NX 350! The Metro Lexus team is grateful for your business, five stars, and a shoutout to Matt. Safe travels!

December 30, 2022

Dealership Rating

Employee Rating

Matt and the whole team were fantastic to work with. I couldn't be happier with the whole experience. I would definitely recommend anyone looking for a Lexus to buy from Metro Lexus. Thank you for every I couldn't be happier with the whole experience. I would definitely recommend anyone looking for a Lexus to buy from Metro Lexus. Thank you for everything! More

by Ashleyc

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Gleydura, David Weaver

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Jan 03, 2023 -

Lexus of Cleveland responded

Ashley, thank you for the great review! We are so glad to hear that Matt delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Metro Lexus. Safe travels!

December 30, 2022

Dealership Rating

Employee Rating

We live in Columbus, OH, but so value Matt Long and Metro Lexus that we returned to Metro Lexus in December to get our next L/Certified car (a nice 2020 RX350). The purchase went smoothly, and Matt Long he Lexus that we returned to Metro Lexus in December to get our next L/Certified car (a nice 2020 RX350). The purchase went smoothly, and Matt Long helped us through the process (along with Sarah Klein), answering my endless questions and giving us all the support we need. Even weeks later, as I've had questions on 'how to use ...' for the RX350, Matt Long is so responsive and helpful via text, call or email. Great experience! More

by MattinColumbus

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sarah Klein

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Jan 03, 2023 -

Lexus of Cleveland responded

We really appreciate you making the trip to work with us! Thank you for choosing Metro Lexus and for sharing your kind words about Matt and Sarah. We wish you many safe and happy miles in your 2020 Lexus RX 350!

December 29, 2022

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Employee Rating

Kevin made purchasing my first luxury car as stress-free as it could have been. Kevin kept me updated and he went above and beyond to make certain everything was clear and understandable. as it could have been. Kevin kept me updated and he went above and beyond to make certain everything was clear and understandable. More

by dean

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin McGuire, David Weaver

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Dec 29, 2022 -

Lexus of Cleveland responded

We appreciate you taking the time to give Kevin a shoutout! He is always willing to go above and beyond to ensure a seamless buying experience for our guests. Thanks so much for choosing Metro Lexus!

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