Matt Long
Matt Long at Lexus of Cleveland

Matt Long | Page 18

Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
342 Reviews

Hi, I'm Matt Long and I've been a proud member of the Lexus of Cleveland family for the past 12 years. My journey here has been incredibly rewarding, allowing me to build lasting relationships with our customers and help them find the perfect vehicles to meet their needs. When I'm not at the dealership, I love to unwind with a good bourbon and spend quality time with my wonderful wife and kids. Family is everything to me, and I cherish the moments we share together. I'm also an avid golfer, always looking for an opportunity to hit the greens and improve my game. At Lexus of Cleveland, I strive to bring my passion for excellence and my commitment to customer satisfaction to every interaction. I look forward to many more years of serving our community and making your Lexus experience exceptional.

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Specialties & Trainings

Lexus Master Certified Sales Consultant

5.0

342 Reviews

Write a Review

342 Reviews of Matt Long

October 04, 2022

Dealership Rating
Employee Rating

Excellent service! Matt took care of us and was extremely helpful in choosing the right Lexus RX. The experience was amazing. Loved the service and friendliness of all More

by Honey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Cross, Michael Gleydura, David Weaver

Oct 04, 2022

Lexus of Cleveland responded

We can't wait to tell Matt and the team how much you appreciated their superb customer service throughout the purchasing process! Thank you for the 5-stars, and we hope to see you again at Metro Lexus!

October 03, 2022

Dealership Rating
Employee Rating

I had a wonderful experience with Matt. He was very knowledgeable and patient. So appreciative of the team at Metro Lexus More

by Jsherman0320
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Oct 03, 2022

Lexus of Cleveland responded

Matt and the entire Metro Lexus team are thrilled to see your glowing review! Thanks for choosing Metro Lexus and please let us know if you need anything down the line!

September 30, 2022

Dealership Rating
Employee Rating

Matt is a wonderful salesman and representative of the Lexus brand - a very high class individual. He is down to earth and helpful. I would recommend him to anyone. More

by Connie.kowal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Lexus of Cleveland responded

Thank you for the excellent review! Treating each of our guests as a top priority is our goal, and we are proud to hear this was reflected during your visit with Matt. We appreciate your support and wish you all the best in your new ride! - Metro Lexus

September 30, 2022

Dealership Rating
Employee Rating

Very professional, courteous, genuine, honest and provided excellent customer service. I called Matt on a Friday and he was open to me coming out either Friday or Saturday. No pressure at all. He get More

by poppy1249
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Lexus of Cleveland responded

When we see words like "professional, courteous, genuine, and honest" in our customer's feedback, it lets us know we're making all the right moves. Thank you for taking the time to give Matt a shoutout. He will be happy to hear how much you enjoyed yourself. Have a great day! - Metro Lexus

September 29, 2022

Dealership Rating
Employee Rating

Very transparent and professional staff and overall buying experience was excellent! Highly recommend Metro Lexus More

by Nate.weber
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Sep 29, 2022

Lexus of Cleveland responded

Nate, we couldn't be happier to hear this! Thank you for the fantastic review and for allowing Metro Lexus to assist with your car-buying needs - we wish you many safe miles ahead! Enjoy!

September 27, 2022

Dealership Rating
Employee Rating

Matt was amazing and patient. Sold us my car, my wife's, and my daughter. Would never do that if we did not trust Matt with everything! Thank you. More

by Leoely43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Lexus of Cleveland responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Matt and the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

September 20, 2022

Dealership Rating
Employee Rating

Matt Long was amazing to work with. He made the process of purchasing a Lexus so simple and kept me informed throughout the purchase. What a special experience it was on new car pickup More

by Mamer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, David Weaver

Sep 20, 2022

Lexus of Cleveland responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Matt, Tom, and the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

July 23, 2022

Dealership Rating
Employee Rating

East to work with, flexible, agreeable, efficient, Matt Long was very flexible in face of my changed circumstances. More

by jeanniemca
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Skylar C. Starks

Jul 24, 2022

Lexus of Cleveland responded

Thanks for supporting Metro Lexus with your review! Matt will be so grateful for the shout-out. Until next time!

July 15, 2022

Dealership Rating
Employee Rating

My wife and came to look at options and were not expecting to purchase a car. Matt Long presented all our choices in such a relaxed and informative manner that we made a choice in short order witho More

by Lawlazz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Jul 15, 2022

Lexus of Cleveland responded

We are thrilled to see that Matt and the team were able to make your car-buying experience easy and hassle-free! Thank you so much for supporting Metro Lexus and congrats on your new ride!

July 02, 2022

Dealership Rating
Employee Rating

Matt was very personable and not pushy. He has been easy to communicate with even after the purchase of my car. More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Lexus of Cleveland responded

Kathy, we are thrilled that Matt and the team gave you a great experience every step of the way! Thank you for choosing Metro Lexus and for stopping by to leave a review. Safe travels in your new car!

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